Questions about Palm and Olive
What is Palm and Olive?
Palm and Olive is an online nursery based in London, United Kingdom, that sells palm trees, olive trees, tree ferns, topiary, hedging, acer trees, fruit trees, terracotta and fiberglass pots, and teak garden furniture. The business also offers turf installation services and delivers orders within the UK. Customers can view trees through video and photo presentations before purchase, and the company provides care instructions and ongoing advice to help maintain plants after delivery.
What specific products and pricing can I find on their website?
The company offers a range of products including 45L mature olive trees, Trachycarpus Fortunei palm trees, and grade A FSC-certified teak dining sets. They also sell large terracotta pots up to 107 cm tall and mosaic pots made with hand-thrown terracotta covered in glazed tile. Prices for their best sellers start from £49.99 for a Cyca Revoluta Sago Palm and go up to £599.00 for a Large Terracotta Olive Jar.
How does the ordering and delivery process work?
The delivery process involves customers choosing their exact tree before it ships, with photos and measurements sent for approval. Free UK delivery is offered to most of mainland UK, with most orders arriving within 3–5 working days. Larger trees and teak furniture sets may take longer as they travel by specialist transport.
What guarantees or quality standards do they claim for their products?
Palm and Olive states that their trees are healthy and hardy, nurtured to cope with British winters. The teak furniture is grade A and FSC-certified, built to last for decades. They provide expert planting and assembly services to ensure customers have everything needed for their garden.
Which areas do they serve and where are they located?
The business serves customers across the UK, though some remote areas like Northern Ireland and parts of the Scottish Highlands and islands may have delivery restrictions. They are based in London, United Kingdom, and operate as an online nursery with a physical presence in the UK.
How can I contact Palm and Olive for support?
Customers can contact the business via phone or WhatsApp on the number 07481 102135. They offer real expert help by phone or WhatsApp to assist with planting, assembly, or general inquiries.
What is the core philosophy or story behind Palm and Olive?
The company's story emphasizes bringing the calm of a Mediterranean garden to British homes, with a focus on hand-selected trees for UK conditions. They aim to provide a complete garden solution from trees to furniture.
What specific expertise do they have regarding tree ferns?
Tree ferns are a featured product, with specific guidance on species like Dicksonia antarctica which is hardy in UK conditions. The business provides detailed care instructions for tree ferns, including watering, feeding, and winter protection.
What types of planters and pots are available?
The business offers a variety of pot types including terracotta, fiberglass, ceramic, and mosaic pots. They also mention adding new ranges like fibreglass and ceramic planters to their shop.
How do they ensure customers get the exact tree they want?
The website states that they send photos and measurements of trees before shipping so customers can choose the exact tree they will receive. This ensures customer satisfaction before the tree is dispatched.
What detailed processes do they share about their products?
The business provides a guide on how a mosaic terracotta pot is made, including steps like cutting tiles, drawing the design, laying tiles, and grouting the gaps. This highlights their attention to detail in product creation.
What teak furniture options and services do they offer?
The company offers a range of teak garden furniture including dining sets, benches, tables, and chairs. They also provide expert assembly services for their teak furniture.
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Palm and Olive is an online nursery based in London, United Kingdom, that sells plants and trees, pots and planters, and teak garden furniture. The company's product range includes palm trees, olive trees, tree ferns, topiary and hedging, acer trees, and fruit trees, along with terracotta, fiberglass, ceramic, and mosaic pots. It also offers teak dining sets, garden benches, and tables and chairs, as well as turf installation services. Orders are delivered within the UK, and customers can view trees through video and photo presentations before purchase. The business provides care instructions and ongoing advice to help customers maintain their plants after delivery.
- Website
- palmandolive.co.uk
- Phone
- +447481102135