Pacifik

Pacifik is a refrigeration and cold chain solutions provider based in Guayaquil, Ecuador, specializing in cold storage, truck and trailer refrigeration equipment, compressors, generators, and air conditioning units. They claim to be pioneers in this field with over 12 years of local experience and more than 10 years operating in the Dominican Republic. The company offers original parts and genuine spare pieces to maintain the cold chain for food and refrigerated products.

The business supplies cold storage containers, compressors, generators, and air conditioning units specifically designed for concessionaires. They also stock original and genuine spare parts and pieces needed for refrigeration trucks and trailers. Their product range is aimed at maintaining the cold chain for food and other refrigerated goods during transport and storage.

The company's technical assistance and sales team operates from Monday to Friday between 08:30 AM and 17:30 PM. They also advertise a 365-day-a-year, 24/7 technical service availability to ensure continuous support for their clients' refrigeration needs.

Clients can reach the business via the landline numbers (04) 6027590 and (04) 6027591, or through the mobile numbers 099 9668984 and 099 7710050. These lines are used for both sales inquiries and technical support requests.

The business is located at Prosperina Calle 4ta, 702, between Av. 7ma and Av. 8va in Guayaquil. This central location serves as the base for their operations and customer interactions in the region.

Several reviewers highlight the excellent quality of the products and the outstanding customer service provided by the company. They also frequently mention the fast shipping times and the user-friendly nature of the pacifikla.com website as key positive factors.

Customers can browse the wide range of products available on pacifikla.com, which is described as easy to navigate and user-friendly. The ordering process is noted to be simple and straightforward, allowing users to place orders for refrigeration equipment and parts efficiently.

Pacifik holds a Trustburn rating of 4.2 out of 5 stars based on 11 reviews. The feedback is relatively recent, with the most recent review posted on November 14, 2023, and the oldest on January 4, 2023.

The company lists itself as a member of several organizations and holds specific certifications related to the refrigeration industry. They emphasize these credentials to demonstrate their commitment to high standards in cold chain management and equipment quality.

The contact form on the website requires the user to provide their name, email, and phone number as mandatory fields. The form also allows users to attach files and select a subject from a dropdown menu before submitting their message.

The company describes itself as a generator of trust, taking responsibility for the performance of its business lines with a commitment to its clients. They emphasize efficiency, innovation, and the importance of maintaining the cold chain as core values in their operations.

Pacifik explicitly mentions serving the Ecuadorian market and the Dominican Republic, where they have operated for over a decade. Their operations focus on providing cold chain solutions specifically tailored to these regions' needs.

The technical service team works permanently to assist clients in all areas they require, ensuring rapid response and support. Their goal is to help customers maintain their refrigeration equipment and resolve issues quickly to prevent cold chain disruptions.

Pacifik has official profiles on Linkedin.