Pacific Automotive

Pacific Automotive is an ASE-certified auto repair and service dealer located at 5181 Santa Fe St, Suite #A in San Diego, California. They have been serving the area for over 25 years and specialize in factory-scheduled maintenance, brake repair, transmission repair, and hybrid vehicle care. The shop holds AAA Approved Auto Repair status and is a CARFAX Car Care Service Center, offering services to maintain factory warranties on new and used vehicles.

The business offers fleet services for companies needing quick repairs and preventive maintenance for sedans, light trucks, shuttle buses, and vans like the Ford Transit and Mercedes-Benz Sprinter. They provide complete vehicle pre-CHP inspections to prevent costly violations and maintain factory warranties. Fleet customers can expect quick turnaround times and competitive pricing compared to long dealership waits, with a 2-year, 24,000-mile nationwide warranty on parts.

Some reviewers on Trustburn praise the shop's mechanics for being highly skilled, honest, and thorough in their explanations. Customers frequently mention the friendly and knowledgeable staff who go the extra mile to ensure satisfaction. The shop is noted for providing fast, reliable service at reasonable prices, with many users expressing high satisfaction with the overall experience.

To get started, customers can schedule an appointment online, call (858) 925-5359, or visit the shop at 5181 Santa Fe St. The business accepts credit cards for fleet services and offers night drop-off options for convenience. Customers are encouraged to call for more information regarding specific service needs or to request a service appointment.

The shop's team consists of ASE-certified master technicians who specialize in various makes and models, including import luxury vehicles like Land Rover and Jaguar, as well as domestic brands like Ford and Chevy. All technicians have received training on hybrid vehicle care and maintenance, ensuring that whoever brings their car in finds a specialist who knows the specific vehicle.

Pacific Automotive is located in the Santa Fe Street neighborhood of San Diego, conveniently situated just off the 5 Freeway between the Garnet/Grand and Balboa/Clairemont Exits. This central location makes it easily accessible for drivers in Pacific Beach, Mission Bay, La Jolla, and Clairemont, serving as a local fixture since before many chain shops arrived.

The shop offers a variety of services including brake repair, electrical repairs, radiator repair, and steering and suspension work. They also provide factory-scheduled maintenance and catalytic converter lock services. Specific services mentioned include A/C service, engine repair and replacement, and transmission repair, all aimed at keeping vehicles running smoothly and safely.

The shop provides a 3-year warranty on repairs, which is a significant commitment to quality. They also offer a 2-year, 24,000-mile nationwide warranty for fleet customers. These warranties are backed by their ASE-certified technicians and factory-approved procedures, ensuring that customers receive reliable and durable service.

The shop's diagnostic equipment is the latest in technology and is updated regularly to ensure accurate problem identification. They use this advanced equipment to find the exact problem, saving customers time and money. This commitment to modern technology helps them stay informed on all current factory information about the vehicles they service.

The shop is registered with the California Bureau of Automotive Repair (ARD 301036) and holds a set of certifications that most shops in San Diego do not. They are one of fewer than 2% of auto repair shops in the United States to hold AAA Approved Auto Repair status. These certifications are earned through unannounced facility inspections and verified customer satisfaction ratings of 94% or higher.

The shop's hours of operation are Monday through Friday from 8:00 am to 5:30 pm, with Friday hours ending at 5:00 pm. They offer night drop-off options for customers who need to drop off their vehicles after regular hours. Customers are advised to call for more information regarding specific service needs or to request a service appointment.

The shop's website, pacificautomotive.net, provides detailed information about their services, fleet services, and contact information. It also includes a FAQ section that addresses common questions about car maintenance and repair. The website is designed to help customers understand the shop's offerings and how to get started with their services.

The official website of Pacific Automotive is pacificautomotive.net.