The products from Ourson câlin are so cute and of great quality. The customer service team is always helpful and friendly. I will definitely be shopping here again!
Questions about Ourson câlin
What is Ourson câlin?
Ourson Câlin is a French retail business located at 67 avenue du Général Leclerc in La Rivière-de-Corps, Grand-Est, that specializes in personalized gifts for families and special occasions. They offer a wide range of items including custom teddy bears, plush toys, personalized bags, wooden puzzles, and eco-friendly bamboo notebooks. The company emphasizes that all their customizations are crafted in the Aube region (10), highlighting their local production focus.
What are the current promotions and shipping thresholds?
The business offers a Black Month promotion where customers can save 15% using the code BLACKMONTH26 until November 26, 2026. They also provide a 10% discount on the first order when a customer signs up for their newsletter. Free shipping is available for purchases over 60.00 €, making it a cost-effective option for larger orders.
How does a customer place an order on the website?
Customers can order directly through their official website, oursoncalin.com, which features a search function and a shopping cart. The site allows users to create wish lists and browse categories like 'Eveil & Jouets' (Awakening & Toys) and 'Bain & Soin' (Bath & Care). Payment is secured, and the checkout process supports multiple secure payment methods.
When and how can customers reach the support team?
The company's customer service team is available Monday through Friday from 9:00 AM to 12:30 PM and 1:30 PM to 5:00 PM. They can be reached by phone at 09 67 36 60 27 or via email through their contact form on the website. The team is described by multiple reviewers as helpful, friendly, and top-notch.
What specific product details and manufacturing locations are mentioned?
All customizations are explicitly stated to be realized in the Aube department (10), showcasing a commitment to local manufacturing. The product range includes unique items like personalized cutting boards, red t-shirts, and custom tote bags in various designs such as the 'Cappuccino' style. This focus on local production adds value to their personalized offerings.
What specific product types are available for customization?
The business offers a variety of personalized items including custom teddy bears, plush toys, and wooden puzzles. They also sell eco-friendly bamboo notebooks and custom tote bags. These products cater to different needs, from gifts for newborns to practical items for daily use, ensuring a wide appeal.
What incentives are offered for new customers?
The company provides a 10% discount on the first order for new subscribers to their newsletter. This incentive encourages repeat visits and helps build a loyal customer base. The newsletter subscription is a simple step to secure this discount on future purchases.
What are the key features of the website's shipping policy?
The website includes a 'Livraison gratuite' (free shipping) feature for orders over 60.00 €. This threshold is designed to encourage larger purchases while keeping shipping costs manageable for the business. It is a clear benefit for customers making significant orders.
What are the essential contact and security features of the business?
The business operates under the domain oursoncalin.com and is registered in France. The contact information provided includes a dedicated phone number and a web-based contact form. The site also mentions a 'Paiement sécurisé' (secure payment) feature to ensure customer data protection during transactions.
How is Ourson câlin rated on Trustburn?
On Trustburn, Ourson câlin has a rating of 3.8 out of 5 based on 12 reviews.
Is Ourson câlin on social media?
Ourson câlin has official profiles on Linkedin.
AI-generated from reviews on this page. Verify anything important with the company directly.
I ordered from Ourson câlin and I'm extremely happy with my purchase. The products are of great quality and the customer service was excellent. Will definitely buy from them again!
I recently purchased from their website and I'm extremely satisfied with the products. The customer service was excellent and the delivery was fast. I will definitely shop with them again!
👍 Ourson câlin is an amazing company with high-quality products. I love their attention to detail and excellent customer service. Will definitely buy from them again! 👍
👌 Ourson câlin is the best! Their products are of great quality and their customer service is excellent. I'm completely satisfied and will continue to be a loyal customer. 👌
I recently discovered Ourson câlin and I'm in love with their products. The quality is outstanding and the customer service is excellent. Highly recommended! 😍
I absolutely love my purchase from Ourson câlin! The quality is amazing and the customer service is top-notch. I highly recommend this company to everyone!
I recently bought some products from Ourson câlin, and I'm really impressed. The quality is amazing and the customer service is outstanding. Highly recommended! 😊
I recently ordered from their website and I'm very happy with my purchase. The quality of their products is great and the delivery was fast. Highly recommended!
Ourson câlin really impressed me with their products. The softness and the quality are outstanding. I will definitely recommend them to my friends and family. Great company!
The products from Ourson câlin are amazing! I love the high quality and the attention to detail. The customer service is always helpful and friendly. Highly recommended!
Our experience with Ourson câlin was excellent. The customer service was top-notch and the products exceeded our expectations. We will definitely be purchasing from them again in the future.
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Ourson Câlin vous propose une gamme d'idées cadeaux pour toute la famille et toutes les occasions : cadeaux de naissance, anniversaire, fête des mères, fête des mamies, papy, papa, cadeaux pour la nounou, la maîtresse...
- Website
- oursoncalin.com
- Phone
- 0325745585
- Address
- 67 avenue du Général Leclerc
- Categories
- Retail