Ouateco

Ouateco is a French manufacturer of ecological cellulose wadding and recycled textile insulation, established in 2010. They produce biosourced insulators without biocides using recycled paper and textiles collected locally in the Landes region. Their products include cellulose wadding, textile fiber insulation, and eco-friendly vapor barriers, all validated by technical bureaus.

The company offers cellulose wadding made from recycled paper, Filéco textile fiber insulation from used clothing, and eco-friendly vapor barrier membranes like Ecofoil. They also provide adhesion products for sealing and specialized granules for horse stables and cat litter.

Their biosourced factory is situated in Saint-Geours-de-Maremne within the Landes department. Visitors can visit their factory store directly at this location, while over 500 distributors and partners across France handle local deliveries and support.

Customers can calculate their insulation needs using the online tool on the website or request a quote via the contact form. They can also visit the factory store in Saint-Geours-de-Maremne or order through the network of more than 500 partners.

Ouateco focuses on a circular economy by collecting local waste paper and old clothes to transform them into insulation materials. Their production process avoids biocides and uses exclusively French and Basque raw materials gathered from partner associations.

Reviewers frequently highlight the exceptional quality of the products, the user-friendly nature of the website, and the outstanding customer service. Many users note that the team goes the extra mile to ensure satisfaction and that the site makes finding products a breeze.

The business holds a Trustburn rating of 4.1 out of 5 stars based on 10 reviews. The split includes several 5-star ratings, multiple 4-star ratings, and a few 3-star ratings, with the most recent feedback dating back to September 2023.

The factory store in Saint-Geours-de-Maremne operates from Monday to Friday between 8:00 AM and 5:00 PM. Customers can visit during these hours to see the biosourced production process and purchase directly.

The company's PASSIV panels have obtained Technical Opinion number 20/26-562_V1 for wall insulation applications. All their products undergo rigorous studies validated by technical bureaus to ensure performance and safety.

Users can fill out the online contact form specifying their project details, such as the type of insulation needed and the surface area. The company responds promptly to inquiries and can provide estimates for various construction or renovation timelines.

The site addresses myths about biosourced insulation, such as whether recycled cotton and cellulose provide effective thermal insulation or if they are susceptible to moisture. It also explains the economic and ecological benefits of their materials.

The materials are referred to as 'ouate de cellulose' (cellulose wadding) and 'filéco' (textile fiber). The company also mentions 'panneaux PASSIV' for wall insulation and 'frein vapeur' for vapor barriers.

They collect waste paper and old clothes locally from partner associations in the Landes region. This local collection supports their circular economy model and ensures the raw materials are properly recycled into insulation products.

Customers can reach the company by phone at 05 58 57 05 15 or through the contact form on their website. The factory store also serves as a physical point of contact for inquiries and purchases.

The company accommodates projects ranging from immediate needs to long-term renovations spanning over 12 months. They assist with planning for timelines from 0 to 3 months up to extensive works lasting more than a year.