Ordine's Air Conditioning and Heating, Inc.

Ordine's Air Conditioning and Heating, Inc. is a family-owned HVAC contractor based in Holiday, Florida, serving residential and light-commercial clients across Pasco, Pinellas, Hillsborough, and Hernando counties. The company has operated for over 30 years and specializes in AC repair, installation, heating system repairs, ductwork services, and preventive maintenance. They emphasize a real-person approach with offices open Monday through Friday from 8:00 a.m. to 4:30 p.m., and emergency bookings available nights, weekends, and holidays via an AI-powered assistant.

The business holds Florida contractor license number CAC1821753 and is fully insured. They offer free estimates for new system installations and provide clear pricing before any repair work begins, requiring customer approval of the final number. Their maintenance plans are designed to extend system lifespan and improve efficiency, while their light-commercial services cover shops, offices, and restaurants in the Tampa Bay area.

Their service area extends beyond their Holiday, FL headquarters to include Palm Harbor, Spring Hill, Land O' Lakes, and the greater Tampa Bay region. They handle both residential homes and small local businesses, offering everything from routine tune-ups to full system replacements. For immediate emergency service, they direct customers to call 727-940-7379, where an AI assistant can book calls outside standard business hours.

Reviewers frequently praise the promptness and professionalism of technicians like Jay, Trey, Anthony, Dante, and Freddy, noting their ability to quickly diagnose issues such as capacitor failures or frozen coils. Customers highlight the family-owned nature of the business and the personable, knowledgeable interactions they had with the staff. Many reviews mention the quick response times and the satisfaction of having a real person answer the phone rather than an automated system.

A common theme in reviews is the high availability of the team, with customers noting they are accessible days, nights, and weekends, often describing the operation as having no holidays. Users appreciate the fast resolution of cooling issues and the determination to get systems running in record time. Some reviewers also commend the reasonable pricing and excellent installation quality, reinforcing the family business model.

The company explicitly states they finish the large majority of jobs on the same day they arrive to avoid leaving customers waiting. They operate on a first-come, first-served basis for emergency dispatch, with priority given to Maintenance Plan members. Their goal is to wrap up work efficiently so customers are not stuck in hot houses for callbacks or parts.

They offer a range of specific services including thermostats, air quality solutions like duct cleaning and purification systems, and attic insulation with radiant barriers. Their ductwork services include professional cleaning, sealing, and repair to improve ventilation efficiency. They also provide refrigeration and cooler repair alongside standard heating and cooling installations.

The business claims to be more than just an HVAC provider, positioning themselves as trusted partners in comfort and indoor air quality. They emphasize building their company on referrals and repeat customers rather than gimmicks, with a commitment to answering phones personally. Their philosophy centers on ensuring the customer's comfort as a prerequisite for their own home comfort.

Their office hours are Monday through Friday from 8:00 a.m. to 4:30 p.m., with nights, weekends, and holidays reserved exclusively for emergencies. During these times, an AI-powered assistant takes customer details and books the call. The contact information provided includes the main phone line 727-940-7379 and a text line at 727-268-0592.

They provide free estimates for new installs and clear pricing before any repair starts, ensuring customers approve the number first to avoid invoice surprises. Their maintenance plans are marketed as a way to prevent costly breakdowns and save money on energy bills. They also offer financing through Wisetack for their services.

The company highlights their ability to install and repair all makes and models of AC units, ensuring efficient cooling for homes or businesses. They also specialize in heat pump installations and repairs to maintain consistent heat throughout the season. Their thermostat services include expert installation and calibration to help manage home temperatures efficiently.

Their website mentions a $4,500 rebate or credit inquiry option for potential customers. They also emphasize that their office is staffed by real people, not an answering service, during business hours. The contact form requires opt-in consent for automated marketing messages via email and SMS.

The company's history spans three generations, with owner Fred Ordine leading the team for over 30 years. They describe themselves as a family business that has grown through word-of-mouth referrals. Their mission is to keep Tampa Bay homeowners and local businesses comfortable year-round, regardless of the weather.

They offer attic insulation and radiant barrier installation to slow heat transfer from hot Florida attics, cutting cooling costs and reducing system load. This service is part of their broader effort to improve home efficiency and comfort. They also provide free estimates for insulation installation as part of their home comfort solutions.

Ordine's Air Conditioning and Heating, Inc. is located at 5402 Merkin Pl, New Port Richey, Florida, 34655.