Very rude. Went and asked about vehicles and pricing asked if they could come down some and they literally told me to leave cause I didnt want to pay full price. No joke told me to leave. Then acted like they wanted to fight over it. Crazy place
Not only are they thieves, but their mechanics can't do a simple thing like tightening lug nuts. Lucky I wasn't killed! I also notice that my prior review is gone, where I told about them taking advantage of an old man by promising $2000 for a trade in and then only paying $500!
You Suck At Your Prices ... I see why no one can deal with you all that is why everyone goes to LittleRock or Memphis Tn.
I got a great deal on my car and everything went very smooth.
My salesperson was helpful and I will send whoever I know to buy from Orr!
Thanks to the service department. Awesome customer service
I bought my ram in 2017. After purchasing I took it in for a recall. Tne service dept put on the paperwork that I wanted the auto park enabled. Whwn i caiught em the suppoadley took that off and asked me to reaign. Do ti my trusting natire i did not read the oaerwork a 2nd time they had slid the aut...
They lied to me about the employment agreement. I was promised many things from day one of employment, they did not fulfill any of them. Don t recommend buying a car from here.
I have called 3 times about window shades they promised me a month ago when i bought my truck still don't have them and this is the third vehicle in 5 years i have bought from them
I recently purchased a 2016 ram 2500 big horn from them. When I looked at the truck it had half ton mirrors and they told me it would be no problem to swap them out for tow mirrors. So after I picked up my truck after a day or so I noticed my power folding mirrors didn t work, so I called to get i...
Friendly people great service and very reasonable rates
They will do their best to get you approved. Sadly we were not.
I have went to this place many times and have never bought a car Bc they say one thing and then come bk to tell u another. The manager drove my Tahoe hybrid which I could tell he had no clue what he was doing. It was auto started and he was trying to start it again. He asked me what problems have I ...
This is a good pmace to do bussiness at c Mike Norton and car salesman Tyler Zachary cross I know him
I will start by saying that I did not purchase my Ram from Orr. However, with the dealership close to my office, I decided to give them a try during my factory warranty period. I was impressed with the customer service provided by Tony in the service department. I have sense taken my truck back 3...
They were friendly and eager to sell a car, but they either have the laziest or most incompetent service department ever. Their answer to fixing a low tire was to air it up, completely missing the screw causing the air leak. Overheating has to be because they didn't add enough coolant after replacin...
Great customer service. Expensive parts. Center caps were two for $67!
Please don't let a few negative Nancys have you miss out on the best car buying experience of your life. I drove from Little Rock to get the best deal and the best service. This was after I went to nearly every dealer in Little Rock and Sherwood. I was exhausted, hearing people try to put me in what...
Great workers and knows how to work with you even on the payments
Merriam handled my issues with my 2013 Dodge Ram very professionally and kept me updated the entire visit. She resolved ALL of my issues that WASN'T RESOLVED in the past 6 to 8 visits. Not enough PRAISE for this customer service representative. Don't get me wrong about the past visits, the repairs...
Extremely long wait time, super expensive for basic maintenance and diagnostics. I do not recommend!
The worst experience ever. Never going there again.
Salesman are eager to sell. Finance department is lazy about paying off trade-in vehicles. Been a month and my old truck still has not been paid off. I had asked for a quote on the sales tax for my new truck and they said $1,044 and come to find out I have to pay $2,800 in sales tax out of pocket. I...
Stay away from the service department. Left me sitting for hours for a check engine light on, finally got someone to tell me what was going on; they couldn't diagnose it because their internet was down. Left me sitting for 4 hours and couldn't even tell me they couldn't fix it. Got a rental, the lad...
My credit was not good but they worked with me and found a creditor willing to give me a chance. I got the car of my dreams. A 2016 Mustang.
Very professional team who helped me find the exact vehicle I wanted within my price range! Even if you are not from Searcy, it is WORTH the drive to spend your hard earned money with a professional team who treats you with respect!
Jeep dodge well cant hold a light to GMC Chevy orr..but if that's the best they know..well that's all you get.Jeff and Alex are the reason people return to do business.
Great reliable place and of coarse best sales man is ANDREW MESSER , they are truly like family there !!!!!!
Hands down the WORST EXPERIENCE EVER! Currently they have had my vehicle for 92 days... yes.. 92! They have given it back to me 4 times saying it was "fixed" none of which was true. I had to video tape the issues I had to make them take me seriously. I got the car back and had it for 5 days.. and my...
Very poor customer service tell u one thing and do another don't really want to sell cars
A good dealership is best graded on how it treats it's fellow employees and people who are not "buying customers". I can tell you the way the "sausage is made" at this dealership" is not something I would want to experience in a buying situation should there be any misunderstanding or difficulty in...
New staff. Great managers, great people. Doing business the way it should be done. Lower prices, faster service, and a smiling face.
Guys there are amazing! Great prices, friendly service, and no high pressure sales tactics.
Everyone was nice but I can't stop thinking about this Dodge ram that I can't afford
Got a new Challenger 2017 . Service was willing to work to get me what I wanted.
Quite possibly the BEST car buying experience I've ever had. Dwayne was helpful, knowledgeable and had the most professional air. The managers were happy, competent and understanding. My Jeep is beautiful. Wouldn't go anywhere else. LOVE THIS PLACE!
horrible service, front desk lady was sweet, but parts department were horrible to deal with. They had no courtesy once so ever!
They were quick and they washed my truck and vacuumed my floors.
Brought my Jeep Cherokee in for a safety recall update. Saved me an all day trip to Heber Springs. Tony in the service department was great. Kept me updated on the progress of the recall which didn't take near as long as expected. Comfortable waiting area and friendly people. They even spr...
We bought our first Jeep Cherokee from these guys and are in love with it!! This is definitely the best place to go for that new vehicle!!
After emailing 12 area dealers, inquiring about a 2014 Willys Wheeler, it came down to Orr in Searcy and Fletcher in Sherwood. Fletcher was giving me a slightly better price ($100), but when I weighed that against the poor customer experience I was having at Fletcher, it was worth $100 more and a 45...
Could make a deal come a but that was more my fault than anything else. I really didn't feel like they had a hard sale mentality. I will probly in of getting something from them later.
Awesome Dealership!! Amazing staff!! The Sales guys are amazing. We have nothing but praise for them.
Went to many other dealers, Mitchell was an amazing salesman and was able to get the deal done when no others would
Nice people we just couldn't work the deal that I was looking for.
Robert did everything to help me when I bought my Dodge Caravan. The transaction went smooth, and everyone was professional.
Friday May 18th i went to the dodge place because my car was making a noise when it went to 1500 rpms and between 200 and 2500 rpms. Friday they told me to go back Monday the 21st and they would fix it. Then i went Monday and they told me that they couldn't so they would Tuesdays the 22nd. They told...
Can t trade with ORR any dealership in the area will beat them thousands of dollars
Thanks for listening to what the customer wants ! Thanks for my Jeep
Everyone here is very nice and accommodating. Michael Norton, the GM, is awesome and very helpful.
What to expect is Professional Service courtesy and respect and very good car deals!
Cody is the best salesman ever!! Very attentive to my questions.
Nice location, looking for a different car then what is available.
Great place to buy. I ve bought two vehicles there so far and have had by far the best experience. They will work with you no matter your situation. Our salesman Andrew messer is experienced and would recommend him to anyone.
Good quick service at a reasonable price . Done right the 1st time .
Wonderful staff. Great overall sales experience. Would recommend to any of my friends
They were very helpful and really nice people to talk to
The salesman there are only out to make money off u anyway they can. Plus I took my work tuck there and they hit something and told me that the font was already there. Wouldn't recommend them at all
Worst car dealership I've ever been To! Every single one of the ORR dealers very rude.
Horrible Service. I called for a oil chance and they told me to be there by 2pm. They didn t have a loaner vehicle and they said the most they ll take is 1hr.... it s 4pm and haven t heard anything. 2+ hrs for a oil change. Unbelievable.
Everything was ready to go when I arrived, papers signed, vehicle fueled up and clean, friendly service, couldn't have been better!!
Worst dealership I have EVER dealt with, salesman ( Josh Morrison) was a pathological liar, was lied to by a sales manager as well, was literally given 4 different stories, told I was the one lying, said at first he couldn't finance the sales tax, because of me and my cosigner has poor credit (but s...