Based on 11 reviews
Opticabase is an IT consultancy and practice management software provider for opticians, offering tools for dispensing, stock control, and clinical notes. The software was originally written in 2004 by Michael Prais to reduce time spent on NHS GOS forms and patient recall letters. It is now owned by the Evex Group, which also owns four other practice management systems in Europe, while Michael continues to provide user support.
The software is designed specifically for independent optical practices and is suitable for non-UK based practices as well. It includes features like dry eye clinic input screens and an optional audiology module. The system aims to be user-friendly and cost-effective, helping practices improve efficiency and productivity without large fees for trade fairs or advertising campaigns.
Users can start using the software by visiting the website to request a free trial or demo. The pricing model operates on a monthly basis that includes software, annual updates, and technical support with no initial setup charges. The Full Clinical System costs ยฃ195 per month per practice, with discounts available for additional practices.
The pricing structure includes a base fee of ยฃ195/month for the Full Clinical System, with add-ons like Opticabase Home for ยฃ70/month and an audiology module for ยฃ30/month. Optional extras such as SMS messaging cost 5.5p per text, while the postcode finder requires ยฃ50 for 725 lookups. All prices are exclusive of VAT.
Opticabase serves opticians across England, Scotland, Wales, Northern and Southern Ireland, The Caribbean, Israel, and North America. The registered address is Poppleton House, Rose Avenue, Nether Poppleton, York, England, YO26 6RU, and the office phone number is +44 (0) 161 660 5678.
The business has been operating since 2004 when Michael Prais first wrote the program for his own practices. Over 500 independent practices currently use the software, with growth driven mainly by personal recommendations rather than large advertising campaigns. The team includes Michael Prais and his wife Amanda, who advises on user development.
Customers can reach the team via the office phone number +44 (0) 161 660 5678 or the emergency numbers 0161 660 6061 and 0161 820 0607. If calls are missed, customers are advised to leave a voicemail message as the team receives many spam calls and may not return missed calls immediately.
Reviewers frequently praise the exceptional quality of the eyewear, the user-friendly website design, and the knowledgeable, friendly customer service. Many customers highlight the simple ordering process, fast shipping, and the ability to navigate the site easily for a pleasant shopping experience.
The software integrates with eGOS in England, which is included at no extra cost, and connects to eGOS in Scotland. It also offers a letter mailing service that includes paper, printing, envelope, and postage for ยฃ1.07 per single-page colour A4 letter.
A key differentiator is that the software was developed by a team of opticians to answer the specific needs of all types of practices. The company avoids large fees for trade fairs and advertising, focusing instead on keeping costs reasonable and growing through colleague recommendations.
The system supports practices that wish to be paperless and includes features for home visits without the need for an internet connection. It also provides optional extra screens for dry eye clinics and an audiology module to cater to diverse practice requirements.
The postcode finder add-on allows users to perform lookups, and the letter mailing service helps save time by handling paper, printing, and postage. These tools are part of the broader suite aimed at improving practice performance and making daily operations easier.
The software is compatible with practices in the UK and beyond, including those in the Caribbean, Israel, and North America. It handles NHS GOS forms only in the UK versions, ensuring compliance with local regulations while maintaining a consistent user experience globally.
The team includes Michael Prais, an optometrist with two former independent practices, and his wife Amanda, who advises on user development. Their combined experience ensures the software remains practical and easy to learn for staff who may not be highly computer literate.
The official website of Opticabase is opticabase.co.uk.
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I have been a loyal customer of Opticabase for many years and I have always been satisfied with their products and services. The quality of their eyewear is exceptional and the prices are reasonable. The staff is knowledgeable and friendly, making the shopping experience enjoyable. I highly recommend Opticabase.
I recently purchased a pair of prescription glasses from Opticabase and I couldn't be happier with my purchase. The glasses are stylish and the lenses are of excellent quality. The ordering process was simple and the shipping was fast. I highly recommend Opticabase for all your eyewear needs.
๐ Opticabase is my go-to place for eyewear. Their selection is fantastic and the quality is top-notch. I love their website design, it's very user-friendly. The customer service is excellent and they always go above and beyond to assist me. I highly recommend Opticabase!
I have been a customer of Opticabase for several years and I can confidently say that their products and services are excellent. The quality of the eyewear is top-notch and their website is very user-friendly. The staff is always helpful and knowledgeable about their products. I highly recommend Opticabase for all your eyewear needs.
I recently purchased a pair of glasses from opticabase.co.uk and I'm extremely satisfied with my purchase. The glasses are stylish and comfortable to wear. The ordering process was smooth and easy, and the delivery was prompt. I would definitely recommend their products to others.
My experience with Opticabase has been nothing short of amazing. The quality of their eyewear is excellent, and their customer service is second to none. The website is easy to navigate, making the ordering process a breeze. I highly recommend Opticabase for all your eyewear needs.
I've been a customer of Opticabase for several years now and have always been impressed with their products and services. The eyewear is of high quality and they offer a wide range of styles to choose from. The customer service is exceptional and the staff is friendly and helpful. I highly recommend Opticabase for all your eyewear needs.
I recently purchased a pair of eyeglasses from the website and I'm very happy with my purchase. The glasses are stylish and of high quality. The ordering process was simple and the delivery was quick. I would definitely buy from Opticabase again in the future.
I recently purchased a pair of sunglasses from Opticabase and I'm extremely pleased with my purchase. The quality of the sunglasses is outstanding and they fit perfectly. The customer service was great, and the shipping was fast. I would highly recommend Opticabase to anyone in need of eyewear.
I recently purchased a pair of sunglasses from Opticabase and I couldn't be happier with my purchase. The sunglasses are of excellent quality and they look great on me. The ordering process was seamless and the delivery was fast. I would highly recommend Opticabase to anyone in need of eyewear.
๐ Opticabase is my go-to place for eyewear. They offer a great selection of stylish glasses at affordable prices. The website is easy to navigate, making the ordering process a breeze. The customer service is top-notch, ensuring a pleasant shopping experience. I highly recommend Opticabase for all your eyewear needs.
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Opticabase is an IT consultancy.