5 star service
Posh!
Incredible. Walking distance to the docks, restaur...
Incredible. Walking distance to the docks, restaurants, curio shops, bakeries and helicopter tours and next door to an aquarium. The staff were very professional and warm. High tea is fantastic, and the breakfast was superb! The bed was the best sleep I've ever had. The tub is enormous, and the show...
I sent an email to restaurant reservations at the ...
I sent an email to restaurant reservations at the One & Only on Monday to make booking for afternoon tea, but didn't receive a response. I followed up again on Wednesday, yet again with no response. For such a top hotel you would think your customer service would be significantly better. Very disapp...
Best Hotel
Beautiful and expensive
Very nice place to visit
Best Hotel in Cape Town, love it
Super location great to look elegant and exclusive
I liked their platters and food at a function I at...
I liked their platters and food at a function I attended. Their services are also good.
Great experience
Stunning views from my room
Elegant place. Friendly helpful stuff
I just have to go there for my work!
The One and Only an awesome family to be part of.
Great service. Exceptional high tea and Musa was g...
Great service. Exceptional high tea and Musa was great. Lovely service
Stunning venue, stunning location, warm and friend...
Stunning venue, stunning location, warm and friendly staff, and always a great time. Lovely place for a good conversation or special meal.
Top notch
Awesome place
Friendly people, nice place definately coming back...
Friendly people, nice place definately coming back next year
Great Service.
Amazing
Stunning hotel, excellent location
An extremely memorable experience. Excellent servi...
An extremely memorable experience. Excellent service from start to finish. Great food. Amazing atmosphere. Will be back
A bit over priced for what you get
Very nice
Beautiful place with great desserts
What a treat
The only way to describe this resort is PARADISE. ...
The only way to describe this resort is PARADISE. Definitely the closest to heaven I have ever been!
What a great hote! Best pool area and the best sun...
What a great hote! Best pool area and the best sunset beer drinking setting ever! Highly recommend it!
My wife and I stayed in Cape Town for 3 nights and...
My wife and I stayed in Cape Town for 3 nights and wish we stayed longer. The location was great for walking around the waterfront and the rooms were spacious, modern and had great views. The service also made you feel at home. I will stay there when we return.
Room - The room on the 4th floor...
Dinner at Reubens was fantastic...loved it, starte...
Dinner at Reubens was fantastic...loved it, starter, main and dessert....
Try the cheesecake
Although it's rated as one of the top five hotels ...
Although it's rated as one of the top five hotels on the waterfront it should teach its doorman how to interact with chauffeurs when dropping guests off at the hotel
Great service
It's like heaven on earth
Great staff and stuff!
Upscale on the VnA
Beautiful setting and Nobu is always a win.
What a relaxing place to have a coffee after a exh...
What a relaxing place to have a coffee after a exhausting week. Excellent service. Coffee and dessert was lovely.
Spectacular food, service, views.
Best service and food was delicious.
An amazing resort in a great location in a beautif...
An amazing resort in a great location in a beautiful city
Very homely
Magnificent hotel and location. Friendly staff and...
Magnificent hotel and location. Friendly staff and great service. Always have a wonderful stay
Superb facilities and setting. Service on another ...
Superb facilities and setting. Service on another level.
Beautiful place,
I got married here 2 years ago...I had an amazing ...
I got married here 2 years ago...I had an amazing experience and such a beautiful wedding!!! The service was incredible. Everytime I am in Cape Town I owe myself a stop at the One and only. Let me just make it short I LOVE THIS PLACE
Best Best Best morning AND afternoon tea in Cape T...
Best Best Best morning AND afternoon tea in Cape Town. Great variety, excellent service!
great room very clean and lots to do nearby
Stunning .. fantastic service .. would love to ret...
Stunning .. fantastic service .. would love to return
Great experience
7 star, great restaurants and service
Loved it, Gorgeous place, tasty food, excellent se...
Loved it, Gorgeous place, tasty food, excellent service, reasonable prices......just tops.
What an experience! Friendly staff and 5 star faci...
What an experience! Friendly staff and 5 star facilities
Always a pleasure visiting the One&Only!
In addition to the hotel being beautiful and well ...
In addition to the hotel being beautiful and well situated, The Staff at the One&Only were exceptional!
Definitely will return.
Opening again on 15 October! Great to come and see...
Opening again on 15 October! Great to come and see how the team has been during lockdown.
Beautiful relaxing place helpful friendly staff
Absolutely relaxing and luxurious
5 star yes. Ruebens food is great liked the interi...
5 star yes. Ruebens food is great liked the interior of the hotel and restaurant
Hotel was great. Bar service can be a little slow.
Exceptional
Great room and service!
the atmosphere is breathing.
Brilliant food, experienced staff. Awesome environ...
Brilliant food, experienced staff. Awesome environment
Great venue and excellent service
Proper.
Great service and setting, but food not extraordin...
Great service and setting, but food not extraordinary like the price.
Lovely hotel with beautiful views
Wonderful
This a 5 star hotel with a good service
Mind blowing. Service is outstanding!
Most beautiful moments. Great service, delicious...
Most beautiful moments. Great service, delicious food , impeccable surroundings, lovely weather in CT. , Glorious day and amazing staff . Well done Pearl and your colleagues
Super nice. One of the best places in town!
Good service and views and the food from the beak
One of the best hotels I've been,great staff and v...
One of the best hotels I've been,great staff and very versatile
Brilliant hotel. Our favourite hotel in South Afri...
Brilliant hotel. Our favourite hotel in South Africa
Great staff
Beautiful I will be back
Lovely hotel, very secure and great views
great hotel spa amazing as was afternoon tea
I've been for high tea here many times over the ye...
I've been for high tea here many times over the years. However, on this occasion I was surprised to see they had done away with the buffet table (which was the basis of its appeal) and you now receive a tiered tray with the savouries and sweets. The food was ok but not what I expected from this hote...
The staff were all polite and helpful.
Excellent hotel and customer service. Congratulati...
Excellent hotel and customer service. Congratulations!
Very cost and pleasant...surprisingly buzzing with...
Very cost and pleasant...surprisingly buzzing with a fun vibe
Great resort!
Sophistication and top line service
We had dinner at Rubens.. not great value and well...
We had dinner at Rubens.. not great value and well actually over priced for what you get
I had the 3 lamb chops. Yet there were two. Puddings took forever to come..
Excellent food and service.
It was lit
Great venue, spoilt by parking issues. Parking suc...
Great venue, spoilt by parking issues. Parking sucks. How do they expect customers to visit regularly, without adequate parking - definitely not five star! Staff parking prioritized over customers apparently.
The best hotel ever
A group of us (about 26 of us - mainly Seniors) ha...
A group of us (about 26 of us - mainly Seniors) had a wonderful experience at Reuben's yesterday morning (1 December). Food was excellent, service unbeatable and the atmosphere very pleasant. Will highly recommend this restaurant - definitely for the breakfast. Thank you to Marcus and his group of f...
Beautiful Hotel
Lovely quiet
Very classy
Service is out of thos world
Stunning views and so peaceful. Also a stones thro...
Stunning views and so peaceful. Also a stones throw away from the waterfront