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Onboard technical services

4.0· 9 reviews
Average ratingGreat
4.0/ 5

Based on 9 reviews

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Jared Lutz
Reviews 1

I recently used their services and overall, I had an average experience. The company's website is user-friendly and easy to navigate, which made it convenient for me to find the information I needed. The customer service was prompt in responding to my queries, but I did find the level of professionalism to be just average. They were able to fix the issue I was facing, but it took longer than expected. The technicians were knowledgeable and efficient, but lacked a friendly demeanor. In terms of affordability, their prices were slightly higher compared to other similar companies I've used in the past. While I appreciate their technical expertise, I feel that there is room for improvement in terms of customer service and pricing. Overall, an average experience.

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About Onboard technical services

Since 2000 OnboarD has been a leading provider of software solutions and services to the hospitality industry with particular focus to the worldwide cruise market. Their vunique experience and primary focus on their industry gives us an intimate understanding of the needs and challenges when developing software solutions. They are a geographically diverse company servicing customers in North America, Europe, Asia, and Australia. Their market share leading software IssuTrax™ is used by thousands of staff onboard ships to manage the day to day operations of hotel marine maintenance and guest service departments.

Website
onbts.com
Address
2200 south dixie highway