Questions about omertools
What is omertools?
Omer Tools Pty Ltd is a family-owned power tool retailer operating since 2001, selling cordless and corded power tools, hand tools, batteries, and accessories from brands like Milwaukee, DeWalt, HiKOKI, EGO, Knipex, Leica, and Diamondback. The business runs both a physical store in Roselands, Sydney, and an online store that ships Australia-wide. It has been serving trades and serious DIYers across Sydney for over 25 years.
Where is the store located and how can I reach Omer Tools?
The store is located at 1126 Canterbury Road, Roselands NSW 2196, Australia, and can be reached by phone at (02) 9759 8833 or email at [email protected]. The business operates on an ABN of 91 096 953 141 and provides free standard delivery on orders over $100, with freight exclusions applying. Customers can also collect items for free from the Roselands store using the Click and Collect service.
Who is the ideal customer for Omer Tools?
Omer Tools is designed for builders, electricians, plumbers, concreters, mechanics, and serious DIYers across Sydney. The retailer stocks a wide range of professional power tools and hand tools to meet the needs of these specific trades and hobbyists. The business has been established since 2001 and continues to operate as a family-owned entity.
What delivery and collection options are available?
The business offers free standard delivery on orders over $100, though freight exclusions apply. Additionally, customers can enjoy free Click and Collect from the Roselands store. These services are available alongside the online store that ships Australia-wide.
What are the store trading hours?
The physical store is open Monday to Friday from 8:30 am to 5 pm, and Saturday from 10 am to 2 pm. The store is closed on Sundays. These trading hours apply to the location at 1126 Canterbury Road, Roselands NSW 2196.
What is the returns policy?
Most products can be returned within 30 days of delivery if they are unused, in original condition and packaging, and accompanied by proof of purchase. Return shipping is at the customer's expense unless the item is faulty or was supplied in error. Customers are welcome to return items in person at the Roselands store.
How are faulty goods handled?
Faulty or damaged items are handled under the Australian Consumer Law, which entitles customers to a replacement or refund for a major failure. The law also allows for goods to be repaired or replaced if they fail to be of acceptable quality. This policy applies to all faulty goods purchased from Omer Tools.
How long has Omer Tools been in business?
The business has been operating since 2001, making it over 25 years old. It remains family-owned and operated, which is a key aspect of its identity. This long history allows it to serve trades and serious DIYers across Sydney consistently.
What do reviewers praise about Omer Tools?
Some reviewers mention the convenience of the physical store and the variety of brands available. The business provides a range of tools that cater to both professional and DIY needs. The combination of in-store and online options is frequently noted.
How does the business distribute its products?
The business operates both a physical store and an online store that ships Australia-wide. This multi-channel approach allows customers to choose their preferred shopping method. The store is located at 1126 Canterbury Road, Roselands NSW 2196.
What is the official website of omertools?
The official website of omertools is omertools.com.au.
Does omertools have reviews on Trustburn?
omertools has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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Omer Tools Pty Ltd is a family-owned power tool retailer based in Roselands, Sydney, operating both a physical store and an online store that ships Australia-wide. The business has been running since 2001 and sells cordless and corded power tools, hand tools, batteries, and accessories. It stocks products from brands including Milwaukee, DeWalt, HiKOKI, EGO, Knipex, Leica, and Diamondback. The company provides contact details, an ABN, and posted store hours for its location on Canterbury Road.
- Website
- omertools.com.au
- Phone
- 34543543
- juhaloqa@denipl.com
- Categories
- Retail