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Questions about Olpers Mart

Based on reviews, listing data and website checks · updated yesterday

What is Olpers Mart?

Olpers Mart is an online dairy retailer founded in 2006 that sells fresh milk, full cream milk, low-fat milk, and specialized tea creamer. The business operates out of Clifton, Karachi, and delivers high-quality products directly from FrieslandCampina Engro Pakistan to customers across Karachi, Lahore, and Islamabad.

What specific products can I buy from the site?

Customers can purchase a wide range of items including flavoured milk, high calcium low-fat milk, dairy cream, desi ghee, full cream milk powder, and Tarang tea whitener. Specific brands available include Omung, Tarka, and various Olpers varieties such as Helicap and Edge.

How long does delivery take and what are the time frames?

The delivery lead time is stated as 72 to 96 hours. Expected delivery dates are listed on individual product pages, though these are estimates that may change based on product availability and the recipient's location.

How are delivery charges calculated?

Shipping fees are computed according to the specific delivery address and the weight or size of the products in the purchase. The total shipping fee is displayed clearly during the checkout process.

What is the process for tracking an order after it is sent?

Once an order is dispatched, the customer receives an email containing a tracking number. This number can be used to monitor the progress and current location of the delivery.

Are there any special offers or bundle deals available?

The website features a 'Bundle Offer' section where customers can buy multiple units of the same product at a discounted rate. For example, a 24-pack of Olpers Badam Zafran FM is available for purchase alongside single units.

What are the common reasons for delivery delays?

The policy notes that unexpected events, such as bad weather or other outside factors, might result in delays. In such situations, the company promises to provide timely notice to the customer.

How can a customer change their delivery address after placing an order?

Customers are advised to get in touch with the customer care team as soon as possible if they need to change their delivery address after placing an order to prevent delivery issues.

Which cities are explicitly mentioned as service areas?

The business explicitly states it serves Karachi, Lahore, and Islamabad. The platform also allows users to search for locations in these three major cities.

What is the contact email address for support?

The official support email address provided on the website and contact pages is support@olpersmart.pk. This email is listed for inquiries regarding delivery policies or order status.

What is the phone number for customer assistance?

The business provides the phone number +92-332-4978526 for customer support. This number is also listed on the main website header and footer.

What is the minimum order value for free shipping?

Free shipping is offered for orders over 5000 Pakistani rupees. This threshold is clearly stated on the website's checkout and cart sections.

What is the official website of Olpers Mart?

The official website of Olpers Mart is olpersmart.pk.

Does Olpers Mart have reviews on Trustburn?

Olpers Mart has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

Is Olpers Mart on social media?

Olpers Mart has official profiles on Facebook, Instagram.

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About Olpers Mart

OlpersMart offers a convenient way to buy high-quality milk in Pakistan. Explore a wide range of dairy products, including fresh milk, full cream milk, low-fat milk, and specialized tea creamer, all in one place. Whether you need milk for your family, daily tea, or cooking, we make online shopping simple and convenient. Enjoy quality dairy products, competitive prices, and reliable delivery with OlpersMart.

Address
5th Floor, The Harbor Front Building, HC # 3, Marine Drive, Block 4, Clifton, Karachi, Pakistan
Business hours
Mon-Sun 24 Hours Open
Founded
2006
Categories
Dairy