I have been using Ocellis energies for a while now, and I must say they are doing an average job. The services provided by them are satisfactory, but there is definitely room for improvement. The customer support is decent, but sometimes they take longer than expected to resolve issues. Overall, I would say Ocellis energies is an okay company to work with.
Questions about Ocellis energies
What is Ocellis energies?
Ocellis Energies is a French company specializing in climate engineering (CVC) and building technical management (GTB). They design, install, maintain, and repair heating, ventilation, and air conditioning systems for professional clients. With over 20 years of experience and 450 completed projects, they serve sectors including tertiary, retail, hospitality, and industry. Their team operates from Suresnes, Île-de-France, and handles both new construction and renovation projects.
What specific sectors does Ocellis Energies target with its solutions?
Ocellis Energies explicitly targets four main sectors: tertiary buildings, retail stores, hospitality venues, and industrial facilities. For tertiary buildings, they focus on reducing energy consumption while ensuring occupant comfort. In retail, they optimize operational costs and ensure client comfort, while in hospitality, they aim to improve performance and guest satisfaction through tailored climate systems.
What specific technologies or systems does the company install?
The company offers a range of systems including centralized air conditioning, chilled water air conditioning, direct expansion air conditioning, double-flux ventilation, and mechanical controlled ventilation. They also integrate GTB (building technical management) solutions to provide intelligent control of installations, ensuring reliability and energy optimization across different building types.
What are the stated benefits of using Ocellis Energies according to the business website?
The website highlights that their installations respect current norms and are certified by recognized control organizations. They claim to use high-quality equipment to guarantee comfort, performance, and reduced energy consumption. Additionally, they emphasize their commitment to environmental protection by integrating innovative and eco-responsible solutions to minimize ecological impact.
How does the company claim to differentiate itself from competitors?
Ocellis Energies states that they place the human at the heart of every collaboration, designing custom solutions that align energy performance, reliability, and environmental respect. They claim to have privileged access to the latest technologies through partnerships with major global manufacturers, allowing them to offer durable and performant solutions tailored to specific needs.
What is the average annual revenue mentioned for the company?
The company's website states that they generate an average annual turnover of 15 million euros (15 M€ CA moyen annuel). This figure is presented alongside their 20 years of experience and 450 completed projects to demonstrate their scale and stability in the market.
What are the common complaints found in customer reviews?
Some reviewers note that while the services are satisfactory, there is room for improvement regarding response times. Specifically, customer support is described as decent but sometimes takes longer than expected to resolve issues, which affects the overall experience for some clients despite the quality of the technical work.
What are the common praises found in customer reviews?
Many reviewers highlight the excellent quality of service and competitive rates. The customer support team is frequently praised for being responsive and resolving issues quickly, with some users noting that the team is extremely professional and goes above and beyond to ensure satisfaction.
How does the company handle customer inquiries and requests for service?
Clients can initiate contact by selecting their sector of activity and project details on the website, which are marked as mandatory fields. The company promises a response within 24 working hours, excluding holidays, and offers a direct phone line at +33147393993 for immediate exchanges with an expert.
What certifications does the company claim to hold or work with?
Ocellis Energies mentions certifications such as Qualibat, Qualifelec, RGE, Qualifroid, ISO 9001, and ISO 14001. These certifications are cited to guarantee the competence, conformity, energy performance, and reliability of their specialized climate engineering services.
What is the process for a client to get started with Ocellis Energies?
To begin, a client must fill out a contact form providing their name, company, function, email, and phone number, along with details about their project and sector of activity. After submission, the company commits to contacting the client within 24 hours to discuss the specific needs and prepare for a future exchange.
What is the address and location of the business?
Ocellis Energies is located at 33 Rue Benoît Malon in Suresnes, within the Île-de-France region of France. Although they describe having a national presence, their primary operational base and contact point for local services is this specific address in the western suburbs of Paris.
How can I contact Ocellis energies?
You can reach Ocellis energies by phone at +33147393993 or by e-mail at contact@ocellis-energies.fr.
How is Ocellis energies rated on Trustburn?
On Trustburn, Ocellis energies has a rating of 3.9 out of 5 based on 10 reviews.
Is Ocellis energies on social media?
Ocellis energies has official profiles on Linkedin.
AI-generated from reviews on this page. Verify anything important with the company directly.
🙂 I recently started using Ocellis Energies, and I am quite happy with their services. The quality of service is excellent, and the rates are competitive. The customer support team is responsive and resolves issues quickly. Overall, I am satisfied with my experience with Ocellis Energies. 🙂
Ocellis energies is an average company that provides energy solutions. The services are satisfactory, and the rates are reasonable. The customer support team is helpful, but sometimes they take longer than expected to resolve issues. Overall, I would say Ocellis energies is an okay company to work with.
👍 I can't express how satisfied I am with the services provided by Ocellis Energies. They have exceeded my expectations in every way. The team is extremely professional and always goes above and beyond to ensure customer satisfaction. The rates are competitive, and the customer support is top-notch. I would give them five stars without a doubt. 👍
I recently switched to Ocellis Energies for my energy needs, and I must say I am impressed. The quality of service is excellent, and the rates are competitive. The customer support team is always available to assist and resolves issues promptly. I would highly recommend Ocellis Energies to anyone in need of reliable energy solutions.
Ocellis energies is a decent company that provides energy solutions. The services are satisfactory, and the rates are reasonable. The customer support team is helpful and resolves issues in a timely manner. I would recommend Ocellis energies to anyone in need of energy solutions.
I recently came across a company that offers energy solutions called Ocellis Energies. I have been using their services for a couple of weeks now, and I am quite impressed with the quality of service they provide. The rates are competitive, and the customer support is helpful. I would highly recommend Ocellis Energies to anyone looking for reliable energy solutions.
Ocellis energies has been a reliable source of energy solutions for my business. Their services are satisfactory, and the rates are reasonable. The customer support team is responsive and resolves issues in a timely manner. Overall, I am quite happy with my experience with Ocellis energies.
❤️ Ocellis energies has been a game-changer for my business. Their energy solutions have helped me reduce costs and become more sustainable. The team is knowledgeable and provides excellent customer support. I would highly recommend Ocellis energies to anyone looking for reliable and efficient energy solutions. ❤️
😊 I am extremely satisfied with the services provided by Ocellis Energies. They have been able to meet all my energy needs efficiently. The customer support team is friendly and always ready to assist. The rates offered by Ocellis Energies are reasonable. I would definitely recommend them to others. 😊
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Notre équipe d’experts Ocellis Energies dimensionne et installe des systèmes de climatisation, chauffage et de traitement d’air pour assurer votre confort.
- Website
- ocellis-energies.fr
- Phone
- +33147393993
- Address
- 33 Rue Benoît Malon
- Categories
- Renewables & environment