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4.0/ 5

Based on 8 reviews

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Questions about Ocean Floor

Based on 8 reviews, listing data and website checks · updated 2 days ago

What is Ocean Floor?

Ocean Floor is a family-owned and operated fish store located in Phoenix, Arizona, offering a wide variety of freshwater, saltwater, and tropical fish, aquariums, corals, and maintenance supplies. The business operates out of a historic converted roller rink featuring 17,500 square feet of space with huge dome ceilings and exposed rafters. They stock over 150 aquariums and are known for their large selection of unusual shapes and sizes in aquariums, stands, lighting, and filtration systems.

Where is Ocean Floor located and how can I get there?

The store is situated at 2347 West Thomas Road, one block east of the I-17 on Thomas Road in Phoenix, Arizona 85015. Visitors can find the location right off the I-17 and Thomas Road, making it easily accessible for aquarium hobbyists in the area. The physical address and phone number (602) 254-8252 are listed on their contact pages for easy reference.

How long has Ocean Floor been in business?

Ocean Floor has been in operation for decades as a family-owned business that prides itself on offering an incredible and unique experience to its customers. The store's history includes converting a historic roller rink into a massive tropical fish and aquarium store, creating a distinctive atmosphere for shoppers. This long-standing presence allows them to maintain a passionate team of fish and coral experts ready to offer sound advice.

What specific products and services does Ocean Floor offer?

The store offers custom aquarium building services to fit specific customer needs, along with a wide range of maintenance tools and top-of-the-line fish food. They also provide tank accessories and outdoor pond supplies, positioning themselves as the premier destination for any aquarium hobbyist in Phoenix. Their inventory includes quality maintenance tools, cleaning supplies, and a vast selection of decorative plants and gravels.

How can I start receiving deals and updates from Ocean Floor?

Customers can join the fish club by subscribing to their mailing list to receive the latest deals and special offers. As a member, shoppers never miss out on great offers and can discover weekly specials on fish, aquariums, accessories, and water conditioners. The store encourages regular visits or subscription to stay updated on their latest inventory and promotions.

What are the store hours for Ocean Floor?

The store operates on a schedule of Monday through Friday from 11 am to 7 pm, Saturday from 10 am to 7 pm, and Sunday from 11 am to 6 pm. These hours allow customers to visit the store during various times of the week to browse the extensive selection of fish and aquariums. The consistent schedule ensures that the store is open for most of the week to accommodate different customer needs.

What do reviewers consistently praise about Ocean Floor?

Several reviewers on Trustburn praise the exceptional customer service, outstanding product quality, and the friendly, knowledgeable staff at Ocean Floor. Many customers highlight the unbeatable prices and the fast, efficient shipping process for their purchases. The high ratings reflect a strong consensus on the positive shopping experience provided by the team.

What external news sources have recognized Ocean Floor?

The Phoenix New Times has recognized Ocean Floor as a 'BEST OF' winner, highlighting its status as a premier destination in Phoenix for aquarium hobbyists. This recognition underscores the store's reputation for excellence in providing a unique and memorable shopping experience. The award reflects the store's commitment to offering a wide variety of fish and aquariums.

How does Ocean Floor compare to other aquarium stores in the region?

Ocean Floor is the largest tropical fish and aquarium store in the West, boasting a huge selection of unusual fish and corals. The store's size and variety make it a standout location for those seeking rare fish or specific aquarium setups. The sheer scale of the operation, with over 150 aquariums, sets it apart from smaller competitors.

What makes the Ocean Floor store atmosphere unique?

The store's unique atmosphere is created by its hardwood floors, exposed rafters, and huge dome ceiling, which convey the feeling of being in a shipwreck at the bottom of the ocean. This distinctive design element enhances the customer experience and makes the store memorable. The conversion of the historic roller rink adds character to the shopping environment.

How does the Ocean Floor team assist customers?

The staff at Ocean Floor is described as friendly, knowledgeable, and eager to help bring a customer's vision to life. They are ready to assist with all facets of aquarium purchase and ownership, whether the customer is a do-it-yourselfer or prefers a fully managed service. The team's expertise in fish and coral care is a key feature of the store.

Does Ocean Floor offer financing for purchases?

Ocean Floor offers financing options for customers who wish to purchase their aquarium setups or supplies. This service allows shoppers to manage their expenses while acquiring the necessary equipment for their aquariums. The availability of financing makes the store more accessible to a wider range of customers.

What types of fish are available at Ocean Floor?

The store provides a wide variety of coldwater fish, community fish, and aggressive fish, catering to different aquarium setups and preferences. Customers can browse through the specific categories to find the exact type of fish they are looking for. The diverse selection ensures that there is something for every aquarium enthusiast.

How can I contact Ocean Floor?

You can reach Ocean Floor by phone at 6022548252 or by e-mail at info@oceanfloorstore.com.

What is the official website of Ocean Floor?

The official website of Ocean Floor is oceanfloorstore.com.

AI-generated from reviews on this page. Verify anything important with the company directly.

Ben Leypoldt
Reviews 1

The flooring I purchased from oceanfloorstore.com is amazing. The quality is top-notch, and the installation was a breeze. I am extremely happy with my purchase and would highly recommend oceanfloorstore.com to anyone in need of flooring. Their customer service is excellent, and their prices are unbeatable.

Claudius Golumbina
Reviews 1

I recently purchased flooring from oceanfloorstore.com, and I couldn't be happier with my experience. The selection they offer is incredible, and the prices are very competitive. The customer service I received was top-notch, and the shipping was fast and efficient. I would definitely recommend oceanfloorstore.com to anyone in need of flooring.

Hodges Elliott
Reviews 1

As a customer of Ocean Floor, I must say that their service is truly exceptional. The quality of their products is outstanding, and their attention to detail is unmatched. I have been shopping at Ocean Floor for years, and I have never been disappointed. The staff is always friendly and helpful, and they go above and beyond to ensure that I find what I'm looking for. I highly recommend Ocean Floor to anyone in need of flooring products.

Sydney Sterling
Reviews 1

Ocean Floor has a great selection of flooring options. I love the variety they offer, and their prices are very reasonable. The customer service I received was excellent, and shipping was fast. I am very satisfied with my purchase and would definitely recommend Ocean Floor to others.

Page Haun
Reviews 1

🙂 I recently bought flooring from Ocean Floor and I must say I am very impressed. The quality of the flooring is excellent and the price was very affordable. The customer service team was also very helpful and responsive to my inquiries. I would definitely recommend Ocean Floor to others looking for flooring options.

Raul Hernandez
Reviews 1

😊 I recently purchased flooring from Ocean Floor and I am thrilled with the results. The quality of the flooring is superb, and the customer service I received was exceptional. The ordering process was quick and easy, and the shipping was fast. I highly recommend Ocean Floor to anyone in need of flooring solutions.

Larry Port
Reviews 1

I am extremely happy with my purchase from Ocean Floor. The flooring I received was of high quality and it was exactly what I was looking for. The customer service team was very helpful throughout the entire process. I would highly recommend Ocean Floor to anyone in need of flooring.

Sharon Sharon
Reviews 1

👍 I absolutely love Ocean Floor! Their flooring options are fantastic, and the quality is unbeatable. The customer service team is always responsive and helpful. I recently purchased flooring for my home, and I couldn't be happier with the result. I highly recommend Ocean Floor to anyone looking for high-quality flooring!

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About Ocean Floor

Address
2347 W Thomas Rd
Categories
Retail