Based on 6 reviews
Optimized Computing is a local computer services firm based in Crystal Lake, Illinois, that has been operating since November 2001. The company focuses on serving micro and small businesses as well as providing residential support. They aim to be a full-service operation so clients have a single point of contact for all computing needs.
The business offers a free, one-hour, no-obligation meeting to discuss current computer situations and future goals. Clients can schedule this initial consultation by calling 815-354-4528 or by filling out the form on their Contact Us page.
According to the website, three factors drive their success: remembering small business roots, treating clients with respect by speaking plain English rather than 'Geek', and finding satisfaction in helping clients maximize their technology investments.
Multiple reviewers on Trustburn praise the company for the quality of their products, describing them as second to none and of great quality. Customers also consistently highlight the exceptional and top-notch customer service provided by the team.
The company provides a wide range of services including desktop and server installation, hardware and software sales, network design, website and email hosting, and database development. They also offer specialized services like online surveys and eBook creation.
Optimized Computing targets micro and small businesses that cannot afford a full-time technologist, as well as residential clients needing support. They fill the gap left by overpriced technology firms that often ignore companies with under 100 employees.
The firm is located at 782 Dover Ct # 101 in Crystal Lake, Illinois, and serves the Northern Illinois area. They have been operating for over 20 years since their inception in 2001.
To order components or schedule a meeting, clients can call the business phone number 815-354-4528 or visit their website at ocdirect.com. The site also features a contact form for those who prefer to write.
The company sells a variety of hardware including PCs, servers, printers, and network hardware, as well as software such as office suites, antivirus solutions, and productivity tools. They also handle network design and evaluation services.
The business emphasizes that they speak English and not 'Geek' to their clients, ensuring clear communication. They also offer a free initial meeting to evaluate current computer situations without any obligation.
A Trustburn reviewer mentioned that the company has been consistently providing excellent products over several years, with one user noting they have been a loyal customer for many years without disappointment.
The company's website states they have acquired many wonderful clients and friends over the past 13 years, reflecting a long-term commitment to building relationships with their community.
Some users on Reddit mentioned the company's focus on affordable AI agents and creative problem-solving, though these posts were made in 2026 and may reflect future developments or unrelated topics.
The official website of Optimized Computing is ocdirect.com.
On Trustburn, Optimized Computing has a rating of 4.7 out of 5 based on 6 reviews.
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I ordered computer components from their website and everything arrived on time and in perfect condition. The products are of great quality and I'm very satisfied with my purchase. Their customer service was also helpful and professional. Definitely a company I would buy from again.
I have been using Optimized Computing's services for several years now and I am extremely satisfied. The quality of their products is second to none and their customer service is exceptional. I would highly recommend them to anyone looking for reliable and efficient technology solutions.
I was looking for a reliable technology company and I found Optimized Computing. I'm really impressed with their products and customer service. I recently purchased a new laptop and it works perfectly. The prices are competitive and the delivery was fast. Highly recommended!
I have been a loyal customer of Optimized Computing for many years now and they never disappoint. Their products are always of high quality and their customer service is excellent. I recently bought a new laptop from them and it works like a charm. Highly recommended!
I recently purchased a new computer from a company website and I must say, I am impressed. The performance is excellent and the price was very reasonable. The customer service was also top-notch, they were very helpful and responsive to my inquiries. Highly recommended.
I have been a customer of Optimized Computing for a few years now and they have consistently provided excellent products. I recently upgraded my computer with their components and I'm really happy with the performance. Their customer service is also top-notch. Highly recommend!
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Optimized Computing is a local (Northern Illinois) computer services firm that is focused on serving micro and small businesses. They also do residential support. Since their inception in November of 2001, They have tried to be a full service operation so that their clients have a single point of contact for all of their computing needs.