Ian
O’Brien Group did an excellent job on our bathroom and mudroom update. The craftsmanship was top-notch, and they were very easy to work with to ensure the final result matched our vision perfectly.
Questions about O’Brien Group
What is O’Brien Group?
The O’Brien Group is a full-service general contractor serving the Dallas–Fort Worth area, specializing in residential and commercial projects. They handle everything from tenant finish-outs to whole house renovations, including kitchens, bathrooms, and outdoor living spaces. The company operates out of Dallas, TX, and has been building spaces since 1994, officially incorporating as The O’Brien Group Inc. in 2006.
What should a first-time customer know about the process?
First-time customers should know that the company manages the entire build process, from planning and scope definition to the final walkthrough. They emphasize clear communication and transparency, ensuring clients understand the timeline and expectations before construction begins. The process includes design and pre-construction phases to establish accurate pricing and material selections.
What do reviewers praise about their service?
The O’Brien Group provides fair, competitive estimates without hidden surprises, according to one interior designer reviewer. They are known for keeping projects on schedule and efficiently managing trades to ensure quality work. Their team is described as impressively efficient and capable of handling complex challenges with ease.
What common theme do reviewers share about their experience?
A common theme among reviewers is the exceptional communication and responsiveness from Shannon and his team. Clients appreciate that hiccups are handled calmly with a reassuring 'we’ll take care of it,' avoiding the frustration often experienced with other contractors. This consistent support is highlighted as a standout feature of their operation.
What details from the website describe their standards?
The company uses high-quality materials and works with some of the best trades in the industry to meet client expectations. They are fully licensed and insured, providing accountability at every stage of the project. Their focus is on precision, transparency, and attention to detail from the first consultation to the final delivery.
Who exactly does this business suit and who does it not?
The business serves both residential and commercial clients, including tenant finish-outs and whole house renovations. They have a strong presence in East Dallas and the Park Cities, with a history dating back to 1994. Their team includes Shannon O’Brien and his son Logan, who joined full-time after Texas Tech in 2022.
What is the history and size of the team?
The O’Brien Group has existed since 1994, starting as House Calls and officially incorporating in 2006. They have grown into a full-service general contractor with a large client base over the years. The company continues to operate under Shannon O’Brien, maintaining its core philosophy of doing the job right.
Who is behind the business?
Shannon O’Brien is the owner and operator of the company, and his son Logan works alongside the team. Logan went full-time after completing Texas Tech in 2022, bringing his carpentry skills to the business. The leadership structure remains family-driven, with Shannon guiding the company's vision and operations.
What do the location details imply for visitors?
The company is located at 1351 N Buckner Blvd #181208 in Dallas, TX, and serves the broader Dallas–Fort Worth area. Their address and phone number are available for booking consultations and requesting quotes. They are based in the United States and focus on local residential and commercial projects.
How can a client get started or book a project?
To get started, clients can book a consultation through the company website or contact them via phone at +1 214-341-1448. They offer services for home bars, kitchens, bathrooms, porch/dining rooms, and more. Clients can request a quote directly through their website or by reaching out to the business.
How recent are the reviews and what is the rating?
The O’Brien Group has a 5-star rating on Trustburn based on five reviews, all posted in 2026. The reviews are recent, with the latest ones dated August 26, 2026. The rating split is uniform, with every review receiving a perfect 5 out of 5 score.
What specific services and products do they offer?
The company offers a range of services including home bars, kitchens, bathrooms, and porch/dining rooms. They also handle tenant finish-outs and whole house renovations. Their portfolio includes deck railing, siding repair, and interior/exterior painting, among other specialized tasks.
What specific projects have they completed?
The O’Brien Group is known for its exceptional craftsmanship and ability to handle complex projects, such as converting a curved fireplace opening into a modern rectangular shape. They are praised for their efficiency and for delivering excellence even when clients are abroad. The team is described as top-tier and reliable for any home remodeling project.
How can I contact O’Brien Group?
You can reach O’Brien Group by phone at +1 214-341-1448.
AI-generated from reviews on this page. Verify anything important with the company directly.
Mike Wilson
After being ignored by other Dallas contractors, finding Shannon with O'Brien Group was a relief. From day one, he was communicative and stayed that way until the job was done. He handled every inevitable hiccup in the renovation with a calm “we’ll take care of it.” It is rare to find a team and their subs that truly care about the quality of their work, but Shannon’s crew definitely does. I highly recommend them to anyone looking for a general contractor who still takes pride in what they do.
Houzz User
I highly recommend The O’Brien Group for any general contracting needs in Dallas. Shannon and his team were a joy to work with, and the communication throughout the project was top-notch. The craftsmanship was excellent, and the crew was quick to address any concerns that arose. They truly proved to be reliable and professional. We are already looking forward to collaborating with them again on future home improvement projects.
Cassie Burch
As an interior designer who partners with numerous builders, I can confidently say Shannon is a standout in the Dallas area. He stands out from the crowd by providing fair, competitive estimates without hidden surprises. His team at O'Brien Group is impressively efficient and keeps projects moving on schedule. For anyone looking for a reliable general contractor who delivers quality work, I highly recommend him for your next renovation.
Houzz User
Shannon and his team at The O’Brien Group in Dallas are absolutely top-tier. We’ve hired them for two major projects now, and both times they delivered excellence. A few years back, we needed a complex fireplace remodel—converting a curved opening into a modern rectangular shape—which three other contractors said was impossible. Shannon tackled it with ease, handling everything from the new hearth and mantle to painting the 14-foot-high walls. Since we were abroad during the work, it was a huge relief to return to a finished job and a spotless home. Recently, they completely gutted our kitchen and installed long, hidden beams to raise and unify the ceiling height. The craftsmanship and attention to detail are outstanding.
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Get the widget for your site →About O’Brien Group
The O’Brien Group Inc. was incorporated in 2006 after operating under the sole proprietorship of House Calls which was founded in 2002 shortly after his first daughter was born. The company is owned and operated by Shannon O’Brien still to this day. Since then he has amassed a large client base including both residential and commercial clients. From tenant finish-outs to kitchens, bathrooms, and whole house renovations, The O’Brien Group has gained valuable experience and many new relationships over this time.
- Website
- obriengroupinc.com
- Phone
- +1 214-341-1448
- Address
- Dallas, TX, 75238 United States
- Categories
- Construction