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Average ratingAverage
3.9/ 5

Based on 11 reviews

527%
436%
336%
20%
10%
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What reviewers say about Nyseg

Generated with AI from 11 reviews on Trustburn · updated 33 days ago

Customers generally describe Nyseg as a reliable company with helpful and responsive customer support. They frequently note that the website is user-friendly and easy to navigate for managing accounts.
What does Nyseg do?

NYS Electric & Gas Corp provides electricity and natural gas to customers across more than 40% of upstate New York. It serves 873,000 electricity customers and 259,000 natural gas customers and is a subsidiary of Iberdrola USA.

Are there any complaints about Nyseg?

The critical reviewers wrote that the customer service was merely okay and that the website experienced a few glitches.

What do people say about Nyseg outside Trustburn?

People outside Trustburn discuss Nyseg's billing structures, noting that time-of-use plans can result in high costs during certain periods. They also mention the availability of payment plan programs and specific energy assistance programs for qualifying customers.

AI-generated from reviews on this page. Verify anything important with the company directly.

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About Nyseg

NYS Electric & Gas Corp provides electricity and gas to its customers. NYSEG serves 873,000 electricity customers and 259,000 natural gas customers across more than 40% of upstate New York.

NYS Electric & Gas Corp is a subsidiary of Iberdrola USA.

Website
nyseg.com
Categories
Utilities