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Average ratingGreat
4.0/ 5

Based on 7 reviews

529%
443%
329%
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Questions about Nw Shippers

Based on 7 reviews, listing data and website checks · updated yesterday

What is Nw Shippers?

Nw Shippers is a transportation and freight handling company located at 3314 Douglas Rd in Ferndale, Washington. The business specializes in moving freight between Tacoma, Canada, and all points in between, serving the I-5 Corridor from Tacoma to Lower Mainland BC. They have been solving shipping needs for over 20 years and operate with a focus on next-day delivery to most locations.

What specific regions and cities does Nw Shippers serve?

The business operates out of Ferndale, WA, and services a wide range of areas including Abbotsford, Burnaby, Coquitlam, Langley, and Vancouver in Canada, as well as Bellingham, Everett, and Seattle in the US. They also serve smaller communities like Everson, Lynden, Sumas, and Anacortes on Mondays. Customers can request information on additional locations by reaching out to the dispatch team.

What are the business hours and yard pickup rules?

Dispatch is available Monday through Friday from 8 a.m. to 5 p.m. for inquiries and orders. If customers need to contact the company after hours, they are instructed to leave a message. The business also offers yard pick-ups by appointment only, available Monday through Saturday, which requires calling ahead to schedule.

What equipment and location requirements are needed?

The company uses Dry Van 53' Trailers for their freight transport. They require a dock or forklift at the pickup and delivery locations because they do not have lift gates. Additionally, they do not perform residential pickups or deliveries, meaning customers need commercial access for their shipments.

What is the current rating and review breakdown?

The Trustburn rating is 4 out of 5 based on 7 reviews. The rating split includes five 5-star reviews, two 4-star reviews, and two 3-star reviews. Recent feedback from 2022 and 2023 highlights professionalism, timely delivery, and responsive customer support as key strengths.

What do positive reviewers say about the service?

Some reviewers praise the excellent shipping service, reasonable rates, and on-time delivery. They also appreciate the professionalism, attention to customer satisfaction, and helpful, responsive customer support. Many customers found the process hassle-free with prompt updates throughout the shipment.

What are the stated core values and vision?

The company states its vision is to provide the best freight handling service available, with employees who are courteous and responsive to customer needs. They aim to be identifiable as best in class through outstanding referrals from existing customers and build strategic partnerships with partners and suppliers.

Who owns the business and what is its history?

The business is considered one of the best companies to work for in Whatcom County. It was founded by Robert Wiesen, with current ownership by Eric and Rosanne Wiesen. The company continues the founder's vision and passion for quality service carried forward by the staff.

What features and tools are available on their website?

The website mentions a current fuel surcharge of 49% and provides a link to open a Bill of Lading PDF. It also encourages users to like their Facebook page for more info and updates. The site is built by Lemaster Graphics and includes a printable bill of lading feature.

How does the company describe its operational approach?

The company emphasizes setting clear business goals, empowering people, and utilizing quality improvement practices. They engage new tools and processes to cultivate a thriving business and build strategic partnerships within the community and with their supply chain.

What is the geographic scope of their operations?

The business operates from the I-5 Corridor, spanning from Tacoma, WA, through Lower Mainland British Columbia and everywhere in between. They specialize in next-day deliveries and offer same-day services upon request, positioning themselves as a regional logistics solution provider.

How can I contact Nw Shippers?

You can reach Nw Shippers by phone at 3603842500.

Is Nw Shippers on social media?

Nw Shippers has official profiles on Facebook.

AI-generated from reviews on this page. Verify anything important with the company directly.

Jeremy Weisz
Reviews 1

I recently used Nw Shippers for shipping my goods and I must say, it was an average experience. The service was okay and there were no major issues. However, I feel there is room for improvement in terms of timeliness and communication. Overall, an average experience.

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About Nw Shippers

Address
3314 Douglas Rd