Novaresa

Novaresa is a French hotel management system (PMS) and online booking platform based in Pau, Nouvelle-Aquitaine. It provides a 100% cloud-based solution for hotels, gîtes, and chambres d'hôtes that centralizes reservations, distribution, billing, and customer relations.

The website states that Novaresa offers a modular software where users can choose only the tools they need, avoiding unnecessary functions. It is described as a 100% French solution that adapts to the specific needs of the establishment, whether it is a hotel, seasonal rental, or guest room.

The reservation engine is designed to act as part of the sales force by proposing offers for sale and valuing them. The sales tunnel is made as ergonomic as possible to facilitate the booking of products and options for the user.

The channel manager allows users to centralize planning management with reservation centers and synchronize rate plans and availability. Users can manage channels individually or group them together to maintain control over their distribution.

The reservation calendar allows users to plan arrivals and departures and optimize the calendar by moving reservations via drag-and-drop. Availability management is handled automatically based on these changes.

Users can issue invoices with a single click from the client's stay sheet and record payments using eight different payment modes. The system also generates daily or monthly cash journals and accounting reports.

The system includes yield management tools to increase financial performance by adjusting prices based on stay duration or availability levels. Users can also use promotional offers to retain customers and manage pricing dynamically.

The price comparator displays prices observed on central reservation systems on the homepage and compares them with direct rates. The website claims to offer a best price guarantee to increase direct bookings.

Novaresa offers the design of hotel websites and internet portals to connect the PMS to web pages. They provide an experienced team to help create a personalized and attractive site along with training for autonomous management.

Some reviewers say the service is efficient and the website is beautiful, while others highlight the team's responsiveness and helpfulness. Several users mention that the software is easy to navigate and the support team is top-notch.

Some users on Reddit and in reviews note that customer support can be slow at times. Others mention that while the services are decent, there is room for improvement in the support response times.

The Trustburn rating is 4.1 out of 5 from 9 reviews, with the most recent review dated November 21, 2023. The reviews range from 3 to 5 stars, with a mix of positive experiences regarding efficiency and some concerns about support speed.

Novaresa is located at Technopole Hélioparc, 2 avenue Pierre Angot in Pau, France. The business phone number listed is 0980083800.

Users can start by choosing the specific modules they need from the ecosystem, which allows them to begin with the essentials and add more as their activity evolves. The team guides users step by step for a quick and effective onboarding.