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NovaGruz — транспортна компанія, Харків

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Questions about NovaGruz — транспортна компанія, Харків

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What is NovaGruz — транспортна компанія, Харків?

NovaGruz is a Ukrainian logistics company operating since 2013, specializing in freight transportation, residential and office moves, and specialized equipment transport. The business serves clients across Ukraine with its own vehicle fleet and permanent crews, emphasizing on-time delivery and fixed pricing as its core rules. It operates four regional offices in Kharkiv, Lutsk, Zaporizhzhia, and Sumy, and provides services like cargo taxi, building waste removal, and mobile cranes.

What specific services and vehicle types does NovaGruz provide?

The company offers a wide range of services including freight transport, moving services, cargo taxi, mobile cranes, and building waste removal. They handle loads ranging from 100 kg to 20 tons and provide both city and intercity moves. Their fleet includes buses, minibuses, medium-tonnage vehicles, large-tonnage trucks, and full trailers depending on the cargo weight.

How are NovaGruz transportation rates calculated and what are the base prices?

NovaGruz charges based on the actual distance calculated via Google Maps, with rates starting at 35 UAH per km for vehicles up to 2 tons and reaching 80 UAH per km for full trailers up to 20 tons. They also charge a fixed delivery fee, such as 1,500 UAH for buses or 3,000 UAH for medium and large trucks, which is added to the per-kilometer cost.

How does a customer book a move or freight shipment with NovaGruz?

Customers can book services by entering the origin and destination cities, vehicle capacity, and desired delivery date on the website's calculator. After submitting the request, the company promises to call back within 5 minutes to confirm details and finalize the price before the vehicle is dispatched.

What is NovaGruz's main pricing advantage compared to competitors?

The company claims a unique advantage of one-way payment, allowing customers to save up to 50% on backhauls by utilizing empty return trips. This model is designed to reduce costs for clients who only need transport in one direction without paying for the return journey.

What are the operational hours and response times for NovaGruz?

NovaGruz operates with a 24/7 online support system and works seven days a week without weekends. Their vehicles are typically dispatched within 30 minutes of arrival, and they offer a quick cost calculation tool that generates an estimate in about 2 minutes.

How long has NovaGruz been operating and what is its current scale?

The company has been active in the market since 2013, accumulating over 13 years of experience and completing more than 10,000 moves. They maintain a fleet of their own vehicles and employ permanent crews rather than using external contractors for their logistics operations.

Who are the ideal customers for NovaGruz services?

NovaGruz serves clients who need reliable freight transport, residential and office moving, and specialized equipment handling. Their services are tailored for individuals moving furniture and appliances, as well as businesses requiring B2B logistics and commercial cargo transport across Ukraine.

Where are NovaGruz's main offices and what specialized equipment do they handle?

The company's headquarters are located at Stadionnyy Avenue 11 in Kharkiv, with additional offices in Lutsk, Zaporizhzhia, and Sumy. They also operate mobile cranes and offer specialized transport for heavy machinery and large industrial equipment.

What guarantees does NovaGruz provide regarding pricing transparency?

NovaGruz emphasizes transparency in its pricing, stating that the final cost is determined by the route, volume, and additional services like loaders or rigging. They avoid hidden fees and calculate the price based on the actual road distance rather than a straight line.

What specific features does NovaGruz highlight on its website?

The company's website states that they have completed over 10,000 moves and maintain a fleet of their own vehicles. They also offer a quick cost calculator that provides an estimate within seconds, which is a feature highlighted on their main page.

How can I contact NovaGruz — транспортна компанія, Харків?

You can reach NovaGruz — транспортна компанія, Харків by phone at +380988886911 or by e-mail at mail@novagruz.com.

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About NovaGruz — транспортна компанія, Харків

Працюємо на ринку перевезень із 2013 року і за цей час зрозуміли просту річ: клієнт повертається туди,
де його не підвели за часом і сумою. Тому в нас два залізні правила — машина приїжджає тоді, коли
обіцяно, а ціна, названа до рейсу, не змінюється після.
Профіль компанії: міські та міжміські вантажоперевезення, квартирні й офісні переїзди, вантажники,
вивезення сміття, автовишка. Власний автопарк, штатні бригади.
Якщо ви вже користувались нашими послугами — залиште відгук тут: ми читаємо кожен і розбираємо з
бригадами і похвалу, і зауваження.

Address
Стадіонний пр-д, 11, Харків