Based on 9 reviews
North Shore Veterans Counseling Services, Inc. is a non-profit agency based at 45 Broadway in Beverly, Massachusetts, that provides free counseling and advocacy services to veterans, their families, and significant others who can show documented military service.
The agency operates under the philosophy of 'SERVING THOSE WHO SERVED US' and offers a range of services including PTSD support, HIV/AIDS assistance, housing and employment help, relapse prevention training, anger management, and discharge upgrading documentation.
The organization serves veterans from all branches of the military, including Army, USMC, Navy, Air Force, Coast Guard, and National Guard, and is open to family members and significant others of those who served.
Clients can book appointments during standard business hours from Monday to Friday, 8 a.m. to 4 p.m., with additional availability for evening hours and Saturdays by arrangement.
The agency provides its services at no fee to eligible individuals in the region north of Boston, operating out of its newly renovated center dedicated in June 2013.
The business maintains a trust rating of 3.9 out of 5 stars based on 9 reviews, with a mix of 5-star, 4-star, and 3-star ratings reflecting consistent praise for staff professionalism and responsiveness.
Recent feedback from 2022 and 2023 highlights the team's ability to guide veterans through complex application processes with patience, understanding, and genuine care for their needs.
The website states that confidentiality is maintained with two exceptions: when a client is at risk of seriously harming themselves or others, or when current child, elder abuse, or domestic violence is involved.
A first-time client should know that the agency handles service documentation requests, discharge upgrades, and benefits advocacy, requiring only proof of documented military service to begin the process.
The agency's own website notes that it was founded to address the needs of veterans affected by the September 11, 2001 tragedies, emphasizing its long-standing commitment since that time.
Reviewers frequently mention the team's expertise in navigating the difficult process of applying for benefits, noting that the staff made complex procedures easy to understand.
The agency offers family counseling and adjustment counseling as part of its broader support system, addressing the needs of the individual and their loved ones.
The agency's outreach includes work with homeless shelters and outreach centers, demonstrating its commitment to broader community support beyond individual counseling.
The agency provides training and education programs, including relapse prevention and anger management for women and men, to support long-term recovery and stability.
The official website of North Shore Veterans Counsel is northshoreveterans.com.
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I want to express my sincere appreciation to the team at North Shore Veterans Counsel. They provided me with invaluable support throughout the application process. The staff was attentive, patient, and understanding. I highly recommend their services to any veteran in need!
I had a great experience with North Shore Veterans Counsel! The staff was professional, knowledgeable, and genuinely cared about helping veterans. They provided me with the assistance and resources I needed to navigate the difficult process of applying for benefits. I highly recommend their services to any veteran seeking help!
The assistance provided by North Shore Veterans Counsel was outstanding. The staff was extremely helpful and responsive to my needs. They guided me through the entire process and made it less overwhelming. I am so grateful for their support and would highly recommend their services to any veteran.
The service provided was top-notch! The team at North Shore Veterans Counsel went above and beyond to ensure that my needs were met. They were able to guide me through the application process smoothly and efficiently. I am impressed with their level of expertise and dedication to helping veterans. I will definitely be recommending their services!
I had a great experience working with North Shore Veterans Counsel. The team was professional and attentive throughout the entire process. They made sure that I had all the necessary information and resources to successfully navigate the application process. I highly recommend their services!
I recently had the pleasure of working with North Shore Veterans Counsel, and I must say, they exceeded my expectations. The team was professional, understanding, and extremely knowledgeable. They made a complex process easy to understand and helped me every step of the way. I highly recommend their services!
I cannot thank North Shore Veterans Counsel enough for their assistance. The team went above and beyond to ensure that I had all the necessary information and resources to apply for benefits. Their dedication and expertise are remarkable. Highly recommended!
👍 Highly impressed with the level of service provided by North Shore Veterans Counsel. They are genuinely dedicated to helping veterans and it shows in their work. The team was responsive, knowledgeable, and compassionate. I am grateful for their support throughout the process!
I recently worked with a veterans advocacy group and was blown away by the quality of service provided. The team was extremely knowledgeable and compassionate. They helped me navigate the complex process of applying for benefits and provided guidance every step of the way. I highly recommend their services to any veteran in need of assistance.
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