North Point Creations

North Point Creations is a premium residential renovation contractor based in Kitchener, Ontario, founded by Kennedy Kerr in 2010. They specialize in interior and exterior work including kitchens, bathrooms, finished basements, custom built-ins, staircases, windows, doors, siding, decks, porches, fences, flooring, tiling, concrete, garages, and full gut home renovations. The business handles design and consulting in-house and serves clients across Kitchener, Waterloo, Cambridge, Guelph, Elmira, Milton, Oakville, Burlington, Brant County, Paris, and Hamilton.

The company operates with a deliberate small crew size to maintain a single schedule and direct communication, avoiding the practice of stretching one team across multiple sites. Kennedy Kerr personally oversees every project from the first consultation through the final walkthrough, ensuring that the planning stage is thorough before construction begins. This approach allows them to hold a consistent schedule and answer phone calls directly rather than routing inquiries through sales representatives.

Clients can start a project by calling +1 519-513-4123 or emailing info@northpointcreations.ca to request a quote. The business offers free consultations with a commitment to responding to every inquiry within one business day. There is no obligation to proceed after the initial contact, and they provide a clear price and schedule upfront during the planning phase.

The business serves a specific list of communities including Kitchener, Waterloo, Cambridge, Guelph, Elmira, Milton, Oakville, Burlington, Brant County, Paris, and Hamilton. They are fully insured and covered by WSIB, which is stated as a requirement for their operations. Their physical location is at 79 Joseph Street, Kitchener, Ontario, N2G 1J2.

The company distinguishes itself by keeping a small crew size to ensure Kennedy Kerr is personally present on every job site. They emphasize a thorough planning stage where layouts are tested and budgets are built on actual prices rather than allowances. This method aims to prevent problems before tools are picked up, focusing on integrity and clear communication from the start.

Services include custom kitchen renovations designed around actual cooking habits, whole home renovations on a single plan and schedule, and basement finishing that prioritizes moisture control before adding recreational spaces. They also offer custom built-ins like entertainment walls and mudroom storage, as well as garage renovations with insulation and coated floors suitable for Ontario winters.

The business operates on a Mon–Fri schedule from 8am to 6pm, with Saturday and Sunday closed. They provide a 24-hour response time to inquiries and operate on a free consultation basis with no obligation. The contact hours and service areas are clearly defined to help clients plan their visits and project timelines effectively.

The company's core values include integrity first, meaning the quoted price is the invoiced price and clients are notified first if a date slips. They prioritize quality that can be checked for being level, square, plumb, and sealed, and they maintain a client partnership where homeowners are involved in decisions affecting their house.

The website states that the company has a 100% client satisfaction rate and aims to be the renovation contractor Waterloo Region recommends by name. They focus on building work that stands up to inspection long after the invoice is paid, rather than just looking good on installation day. Their mission is to run renovations that homeowners can plan their lives around.

The company uses a single crew and one schedule for all projects, regardless of whether it is a powder room or a whole house renovation. They emphasize that the planning stage is the cheapest place to change your mind, so they spend more time on planning than most contractors. This ensures that once construction begins, the standards are simple and checkable.

The business is founded by Kennedy Kerr, who has spent more than ten years in renovation with tools in hand rather than behind a desk. He is on every project personally from the first consultation through the final walkthrough, which is the part clients tend to mention afterwards. His view is that a renovation is won or lost in the first conversation about how the space will be used.

The company's approach involves documenting and pricing any problems found behind walls before closing them up. They sweep the site at the end of every day and choose materials based on how they hold up in Ontario homes. This method ensures that the work is built to last and that clients are informed about any issues discovered during the renovation process.

The business provides a line-by-line price that clients can read before work begins, avoiding hidden costs or moving prices. They aim to build a reputation for quality craftsmanship that holds up decade after decade, focusing on the long-term durability of their work. This transparency and focus on longevity are central to their business model.

North Point Creations is located at 79 Joseph Street, Kitchener, Ontario, N2G 1J2.

You can reach North Point Creations by phone at +1 519-513-4123.