NextLevel.AI

NextLevel.AI provides voice AI agents and chatbots for sales, support, and operations, including AI receptionists for appointment management, outbound callers for lead qualification, and website chatbots for lead capture. The company serves industries like healthcare, insurance, banking, and home services, offering products across sales, marketing, and business operations. It delivers agents through multiple channels including websites, call centers, mobile apps, and messenger platforms such as WhatsApp.

The platform supports 30 languages and can handle over 100 concurrent calls with 24/7 inbound and outbound coverage. It operates as a single ecosystem where one subscription provides a shared balance for all products like the AI Business Receptionist, Outbound AI Caller, and Website Voice AI Chatbot. Users can use their minutes across any of these products without needing separate plans.

Small businesses can start with plans from $49/mo, while enterprise pilots begin at $1,000 with a first-month scope of 100 voice hours. Standard monthly plans range from $175/mo to $385/mo depending on voice minutes and features, with extra minutes costing around $0.16 to $0.175 per minute. Enterprise contracts are tailored to specific scopes and typically start at $2,500/mo from the second month.

The typical deployment timeline involves a free tailored demo within two days, followed by setup and testing that usually takes 1–2 weeks. During this phase, the team configures, tests, and launches the voice AI agent, with outbound setup being free for small businesses. Production contracts for larger teams often begin after a pilot phase to ensure scope alignment.

The system integrates with over 100 tools via n8n and Zapier, allowing connections to CRMs, scheduling systems, and back-office software without requiring a rip-and-replace approach. It supports context-preserving handoffs to human staff and offers private cloud options alongside SOC 2 Type I compliance and ISO 42001 planning. Customers can also bring their own LLM, TTS, or STT models.

The AI Business Receptionist answers calls 24/7, books appointments, qualifies callers, and logs interactions directly into a CRM. The Outbound AI Caller handles lead qualification, follow-ups, and win-back campaigns while respecting do-not-call lists. The Website Voice AI Chatbot answers visitors by voice or text to capture leads and sync outcomes to the CRM.

The company is based in the US with a Kyiv team operating from Monday to Friday between 09:00 and 18:00. Contact can be made via the business phone number +1 415 520 4398 or by interacting with the Voice AI agent Jessica at +1 323 310 5315. Responses to demo requests are promised within one business day.

A case study highlights Oven Support, a home services company that runs 6,000 calls a day to 2,000+ contacts using voice and SMS. This operation achieved 60 bookings a day and generated £180K in monthly revenue with no human agents involved. The system manages a 700,000-contact dormant base for reactivation campaigns.

The platform is designed for small businesses, enterprises, and resellers who need automation for sales, support, and operations. It specifically targets industries such as healthcare, insurance, banking, and professional services that require omnichannel engagement. The technology aims to reduce costs, shorten response times, and provide real-time insights.

The technology stack includes a proprietary AI platform built on enterprise-grade security with 15+ years of software engineering behind SPsoft. It features voice, SMS, WhatsApp, and email capabilities with approved knowledge bases and configured workflows. The system preserves context during conversations and allows customization of AI models to fit specific industry needs.

The AI ecosystem allows customers to start a conversation in one channel and continue it in another, maintaining consistent quality throughout. It automates repeatable tasks like intake, scheduling, and follow-ups while retaining exceptions for human teams. Real-time analytics review transcripts and escalation patterns to identify workflow improvements.

The company offers a white-label reselling program for partners and provides a free prototype for initial testing. Customers can request a free demo through a short form, and specialists reply within one business day to plan the setup. The process includes a brief about the business, provision of a phone number and SIP trunk, and agreement on scope.

The platform supports up to 1,000 concurrent conversations on Business plans and up to 100 pages indexed on Standard plans. It includes CRM integration, external API calls, and optional AI video avatars for higher-tier plans. Monthly text conversations range from 250 to 7,500 depending on the selected plan tier.

The official website of NextLevel.AI is nextlevel.ai.