Nexa Care

Nexa Care is a registered NDIS provider based in Melbourne, Australia, delivering disability support services including Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), high intensity daily activities, community nursing, and capacity building support.

The business serves individuals aged between 7 and 65 years who are Australian citizens, permanent residents, or Protected Special Category Visa holders living in Australia with a significant impairment or disability hindering everyday functioning.

To begin, individuals must register or make an enquiry by writing to info@nexa-care.com.au or calling 0413 042 068, after which a case assessor will contact them to proceed with a meet and greet.

Nexa Care operates across a range of suburbs in the greater Melbourne area, including Dandenong, Frankston, Cranbourne, Pakenham, Beaconsfield, Berwick, Clyde, Carrum Downs, Endeavour Hills, Lynbrook, Mulgrave, Mornington Peninsula, Narre Warren, Springvale, and Wyndham Vale.

The organization offers specialized accommodation options such as Short Term Accommodation (STA) for up to 28 days and Medium Term Accommodation (MTA) for up to 90 days depending on the participant's NDIS plan needs.

High intensity activities include supporting people with complex health care needs like stoma management, complex bowel problems, complex wounds, epilepsy, subcutaneous injections, tracheostomy, diabetes, urinary catheters, ventilators, and swallowing difficulties.

The process involves a case assessor contacting the client, followed by a meet and greet to discuss expectations, outcomes, and paperwork, leading to the creation of a customized plan tailored to the individual's requirements.

Nexa Care states that their core values are compassion, empathy, and fairness, which they aim to deeply root in all their caregivers and support staff to ensure professional and well-trained service delivery.

The business claims to have the largest ever growing team of professionals available 24/7, 365 days a year, aiming to connect clients with support workers who share their specific interests.

According to the website, their mission is to empower participants with choices and solve problems through innovative ideas to make life easier and more convenient for those needing day-to-day support.

The organization guarantees professional and well-trained staff and emphasizes continuity of support to build trust between the participant, their loved ones, and the provider.

Nexa Care ensures compliance with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles to protect the personal information of participants and staff.

Contact can be made via the main office phone number 0413 042 068 or the email address info@nexa-care.com.au for inquiries, complaints, feedback, and referrals.

The official website of Nexa Care is nexa-care.com.au.

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