Questions about New York Wellness
What is New York Wellness?
New York Wellness is a Melbourne-based provider of luxury IV therapy and vitamin injections founded by Theresa Francis. The business offers personalized infusions including NAD+, Biotin, CoQ10, and Vitamin D to support wellness goals like anti-aging and energy boosting. Services include assessments with a registered nurse and consultations with a doctor to tailor treatments based on blood results.
What is the cancellation policy for appointments?
Cancellations or rescheduling are not permitted within 24 hours of the scheduled time. If you need to cancel or reschedule less than 24 hours in advance, a $100 deposit fee will not be refunded. Timely communication is requested to manage appointments efficiently and ensure availability for all clients.
What are the working hours for the clinic?
The clinic operates from Monday to Saturday between 8 am and 6 pm. These hours are listed on their website alongside their contact information and booking options for complimentary consultations.
What specific IV infusions does the business offer?
The range includes Luxe Radiance, Detox, Hangover Cure, Immunity, Sexual Health, Migraine Mend, Post Viral Long-Haul Syndrome, Athletics Edge, Recharge Energy, Travel Ready and Recovery, and Allergy Pre and Post Surgery. They also provide injections such as Methyl Cobalamin (B12), Biotin, CoQ10, and Vitamin D.
How does the all-inclusive IV infusion service work?
The service includes an assessment with a registered nurse and a consultation with a doctor to tailor the infusion to your wellness goals and blood results. IV infusions bypass the digestive system, allowing 100% bioavailability directly into the bloodstream for the highest and quickest level of effectiveness.
What are the requirements for a medical refund?
All bookings are non-refundable except in cases where you are medically unable to receive treatment. To request a refund for medical reasons, a doctor’s note must be provided to the business.
Where is the clinic located and what area does it serve?
The clinic is located at 350 Ingles Street Unit E2, Port Melbourne, VIC 3207. It serves the Melbourne area and offers mobile IV drips, as indicated by their description as Melbourne Mobile IV Experts.
What is the process for accessing PICC or Port devices?
The business states that their nurses are specially trained to access Peripherally Inserted Central Catheters (PICC) or Port devices within the chest. This specialized training is part of their service offering for clients requiring these specific medical procedures.
How can a first-time customer get started with New York Wellness?
First-time customers can book a complimentary consultation to discover advanced personalized infusion therapies designed for their wellness. The process involves scheduling an appointment through their website or by contacting them directly to begin the assessment.
What is the phone number for New York Wellness?
The business can be reached at the phone number 0422 799 410. This mobile number is prominently displayed on their website for scheduling and general inquiries.
What are the themes commonly mentioned in reviews about the service?
While there are currently 0 reviews on Trustburn, the business highlights benefits such as improving skin health, boosting energy, and fighting fatigue. They also mention optimizing health post general anesthesia surgery and supporting energy levels while undergoing chemotherapy.
What are the specific terms for the $100 deposit fee?
The $100 deposit fee applies specifically when a cancellation or rescheduling occurs less than 24 hours before the scheduled appointment time. In such cases, this fee is not refunded to the client.
What is the role of the registered nurse in the service?
The registered nurse conducts the initial assessment as part of the all-inclusive IV infusion service. This assessment is a required step before the consultation with the doctor to ensure the infusion is tailored correctly.
What is the role of the doctor in the service?
The doctor conducts the consultation to tailor the infusion to the client's wellness goals and blood results. This step ensures that the treatment is customized to the individual's specific health needs.
What is the official website of New York Wellness?
The official website of New York Wellness is newyorkwellnessco.com.
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Your wellness deserves a luxury IV therapy experience. Whether to boost collagen to reduce the signs of aging or rejuvenate your cells at the deepest level with NAD+, considered the anti-aging co-enzyme, our range of IV infusions and vitamin injections are tailored to your wellness goals. IV infusions bypass the digestive system, allowing 100% bioavailability directly into the bloodstream for the highest and quickest level of effectiveness. Your all inclusive IV infusion service includes the assessment with a registered nurse and the consultation with the doctor to tailor your infusion to your wellness goals and blood results.
- Website
- newyorkwellnessco.com
- Phone
- 0422 799 410
- Address
- 350 Ingles Street Unit E2, Port Melbourne, VIC 3207
- Categories
- Hospital & health care