Login or sign up
For business

Newton Nissan

4.6· 838 reviews
Average ratingExcellent
4.6/ 5

Based on 838 reviews

581%
45%
33%
21%
110%
Kevin Houston
Reviews 1

I must say there service dept has no clue and they are always trying to up sale you something. Example I came in for a oil change service advisor called me said I needed a battery and brake flush which I just had done at firestone along with purchase of a new battery before the Pandemic so I took it back to Firestone advised them of what Newton Nissan advised of a dead cell in my battery and that my brake fluid needed to be flushed. They advised that was not the case. So please anyone who goes to this dealership be very careful and do your homework. They will take advantage of you if given the chance. Of course you can't find it lmao I just traded it 2012 nissan altima blue you have for sale 9500.00 look it up.

Ian Harper
Reviews 1

My dad is the Leading # 1 customer in sales dept. for purchasing vehicles from them. They did allow our favorite sales guy walk away for whatever reason. I'm not happy about that. He worked so hard for his customers. Even sent us Happy Birthday wishes via TEXT message OR email every year. Miss U Jerry.

Amy Burnette
Reviews 1

We have never in our 25 years of car buying had an experience as easy as this! James and Justin found what we were looking for and there wasn't the dreadful back and forth negotiation that all auto shoppers fear. It was the best deal offered from the beginning. We have been looking, researching, test driving and talking to at least a dozen dealerships for 3 months. We had done our homework and knew what value was. We were impressed with the laid back approach James gave and not the hounded and harassed atmosphere most dealerships shove at you. From beginning to end this process was top notch. From meeting with James first, Justin on pricing and financing with Dave, the entire transaction was smooth and easy. Don't waste your time anywhere else, go straight to the best, Newton Nissan.

Shameka Bivens
Reviews 1

Mr. Valentine provided a great experience , It was straight to the point. He allowed me to say what was on my mind and he say ok. We got to right to work as a matter of fact this was the fastest experience I have ever had when purchasing a vehicle. I would truly recommend him to anyone it wasn't about me purchasing. But giving me the facts and allowing me to make a great decision and move forward with my new purchase. He's a great guy that enjoys his job and put the customers needs & wants first.

Devin Moore
Reviews 1

Newton Nissan has restored my confidence in car dealerships. I was raised at a car dealership with my father being a general manager for 25 years and since then I have yet to find one that feels like home, until now. Greg was extremely helpful and patient with me, my husband, and two small kids. Bill, the sales manager, went above and beyond to make the deal happen, and he did it with a win win type attitude. The last person we talked to was Rob, the finance director. He had the most patients with us. He went through the paper work extremely efficiently and quick, knowing my 3yr old and 5 yr old was at the fun time of day, nap time. If you are tired of the games and talking in circles, that you get at 99% of dealerships, than go to Newton Nissan. It is a different experience that will leave you feeling happy. And if you have ever bought a car you know that leaving a car dealership happy isn't at the top of the list of emotions. Thank you guys for everything and I can't wait to do it again soon!!!

Lesley May
Reviews 1

We normally hate buying a new or used car. It is usually a very long drawn out process with a lot of game playing. This time was different though. We went into Newton Nissan on a whim and we were really impressed with the friendliness of the staff. Even though we weren't sure if we were going to be purchasing a vehicle at that time, the fact that the price was right and there was no pressure won us over. They were polite and we didn't have to play the normal games to get a good price. We loved working with Kevin and Randy as well as the finance team. The process did take a while, but we felt very at ease and it was a great experience overall. We had our 3 year old with us and they had a little play room where he could play while mom and dad watched him and worked on getting a new car. That alone was a huge deal to us!

We purchased a slightly used 2012 Nissan Quest that had less than 10K miles on it. It was in excellent condition and was already at a very good price. We are extremely pleased with our purchase. As a HUGE added bonus, the finance team even called us back in about 3 days after we signed to notify us that they found us a better deal that saved us another $40 - $45 per month!!!! How great is that???

This is a great place to go and buy a car! We highly recommended Newton Nissan in Gallatin!

Thank you for making us very happy customers. We will definitely be back when we are in the market for another vehicle!

Lesley, Andy and Cooper May

George Hatalosky
Reviews 1

This is the second car I've purchased from Newton. No pressure from the sales force. They truly want you to be happy and satisfied with your choice of car. Nice long road test. Cody spent as much time as my wife needed to learn all the technical details about her Rouge Sport. Price was very fair. The service department is fair and honest, never trying to sell you what you don't need. If you're in the market for a car, this is the place to go.

Carla Joseph
Reviews 1

My experience at Newton Nissan was great! Mr. Frank Taylor made the purchase very relaxing and stress free. He listened to what I needed and worked it out for me. I got the car and price that I wanted. He even impressed my eight year old daughter she said Mr. Frank was awesome!! The cookies might have helped too. Anthony the finance guy was great too but he needs a bigger office. lol I have already recommended Newton Nissan to several friends. When I'm ready to buy a car again Newton Nissan and Frank Taylor is where I'm going.

Carla Joseph New Rogue Owner

Vanessa McGowan
Reviews 1

I already knew the model Nissan I wanted, and had test driven a few already, so I was pretty ready to buy when I arrived at Newton Nissan, assuming a good deal could be reached. Within 3 hours of my initial test drive appointment I was driving away with my new (certified used) car, trade in complete, a very happy customer!
Danny was friendly, fun and provided such great customer service, even chasing me up to book in the few extras we had negotiated into the deal, when someone less honourable might have left it up to me to make sure those things happened post-payment. He also got me a back up car key when the second one couldn't be located from the previous owner.
The negotiation process was very positive and easy, I left feeling good about the deal we made.
Everyone I dealt with at Newton Nissan was wonderful, and I will continue taking my car to them for service and any work because they were great and I feel in trustworthy, experienced hands there.

Ryan Davenport
Reviews 1

I went to Newton Nissan to look for a vehicle to replace my mom's old one because I had dealt with them before and they were very generous in sponsoring an event that I had put on. I put in an inquiry about a vehicle, which turned out to be a little bit out of my price range. Margaret worked with me to find a vehicle that we could afford, but that we also loved. I will certainly come back to Newton Nissan in the future. Thanks!

Deb B
Reviews 1

This is the second vehicle we have purchased from Newton Nissan. In general, they treat customers like they appreciate their business (i.e., first oil change at no charge). In particular, Margaret Garland was especially pleasant to work with. She responded to my online request for a quote, and was very efficient in answering my questions and handling the purchase.
Deborah B.

Amy DePriest
Reviews 1

Great Experience

Buying a new car was a family affair for me and Mike and the guys at Newton were great! They showed the car to my parents Friday night then put up with all three of us Saturday afternoon. This was my first new (used) car.. first time "getting to drive it off the lot".. and Mike Taylor made the experience! I do live in Clarksville, but plan to come back for servicing the car when possible. THANK YOU! -Amy DePriest

Rose Zepeda
Reviews 1

Service department is lacking in customer service. Mitch does not contact people or return phone calls and then "didn't realize my car was still there" for over a week. After having my vehicle for 3 weeks the issue is still not resolved. I am finding more related issues in the past 2 weeks and have not received any answers. I need to bring my car back, unfortunately, to have the issues corrected. I would recommend Newton Nissan if you are purchasing a vehicle, but not for service.

David Urekew
Reviews 1

Short Version: Hands down the best experience I ve ever had at a dealership in regards to customer service, ease of negotiation, and overall satisfaction with the product. I was treated with respect and professional courtesy, all with minimal interference of my busy schedule. I walked away with equity in my trade and a Brand New Titan Pro-4X for an excellent price.

Long Version: I was contacted by Terri Appleton who suggested I bring my 2012 Titan in for an appraisal to consider if a trade-in was a viable option for me. I had been in my truck for 3 years and thought It might be time for an upgrade She set me up with an appointment to meet Roger Blackburn to appraise my vehicle and look at options they had on the lot. When I arrived at Newton Nissan, Roger was currently working with another customer so he asked JT Rosenthal to help out; the hand-off was seamless and the teamwork mentality was very evident throughout the entire interaction. While meeting with JT I must have had three people from management and sales introduce themselves and ask if I would like anything to drink or eat. That first afternoon I also met Justin George, one of the Sales Managers, and was very impressed with his candor and professionalism. I departed that night with a very reasonable trade-in value and a truck in mind to consider with my wife. From there the process was simple and quick, and after test driving the truck and crunching some numbers, I was quickly seen into Anthony Green s office to sign and seal the deal. The delivery was fast and informative; in a matter of 50 minutes from start to finish I went from negotiating to driving away in my new Titan. As I was driving away I crossed paths with the Owner, Mike Abbondanza, and he congratulated me on my new purchase and explicitly thanked me for the business. From the top to bottom, Newton Nissan has no shortage of class and professionalism.

EXCELLENT Experience!
David U

Steve Roney
Reviews 1

I had limited time to negotiate and work with the "deal" due to my schedule for Saturday. Tim was very receptive and worked his magic exceeding my expectations on the whole experience. Bruce was also quick to get us through the finance process as my wife had just completed a 12 hr work day and was also eagar to drive her new car home. Thanks, Steve

Never Again
Reviews 1

My family has leased at least 7 nissan vehicles from Newton Nissan over the past 6-7 years. We have told numerous other people about how much we loved Newton Nissan, and they have bought and referred others to Newton. In approx. Aug. of 2015 me and my daughter went to lease another Nissan from Newton. The salesman was awesome, everything was fine until a sales manager named Justin George got involved. He was rude, talked down to me, spoke to me as if I was stupid and I could not understand finances ( I did minor in Finance in college). We were ready to walk out but I wanted to speak with the GM and the other sales managers. We worked out a price and I signed the papers for my daughter's new car. Late Nov. I spoke with Mathew (salesman) and I went in and test drove a new rogue for my wife (lease about to expire). Again, Mr. George quoted me a price way out of the park but salesman later explained that was for the one I test drove. I felt I have explained where I wanted my payment to be so I went back on Dec. 12. This time I went to the other building so I could speak with the salesman I had been using for years (Donnie Mallory) and could avoid Mr. George and not have to see or speak with him. Donnie was busy with other customers, then Mathew walked up and we test drove another Rogue. Price was still too much so we test drove a base model Rogue and Mr. George was the sales mgr. I wanted to avoid this man at all costs due to the way he had spoken to me 4 mos. earlier. Again, he interjected himself into the process. When I told Mathew that we were going to wait Mr. George entered the room right before we left. He again started talking down to me AND this time to my wife. He stated that I could spend the $800 now or later but it was still the same amount. I did not ask Mr. George for his financial advice and I stated"I am done, got up, and walked out of the office. I could hear Mr. George speaking in a confrontational voice / tone with my wife. I walked back into the room and told him we were done and my wife got up and we headed out the door. He followed us and get kept arguing with us. I stopped and told him I had tried to avoid him, I did not like or trust him, and did not want to have any interaction with him. He stated he knew this and that he knew of my feelings prior to me coming in that day. We left and traded in the leased rogue for another brand. Another thing that really puzzled me was there was a Nissan Altama a special edition one just like we had gotten for my daughter in Aug. It was on the lot along with all the other Altamas for sale. Mathew called Mr. George and believe it or not I was told that Altama was not for sale. Funny, a car lot with a car on the lot parked right in the middle of every other car and suddenly I can not buy (or lease) that car. Imagine how I felt. I have already leased a different make of vehicle. As my leases expire I will be replacing the ones I am leasing now with other makes. I have waited a week before writing this message. I am appalled and shocked that a customer would be talked to in such a manner. He was looking for a fight the minute I walked in. I promise you I will NEVER set foot on that property again and will do everything in my power to influence others looking for a Nissan to look at other makes before buying. If I can not influence them away from Nissan I will at least try to suggest a different dealership. I promise whoever reads this would have been just as upset had Mr. George talked to your or you partner in the way he spoke with us. He is a very poor excuse for customer service.

Michael Stewart
Reviews 1

I seldom, if ever, post about a company. I own 2 Nissans. Both purchased at Newton. Both have been serviced at Newton. My last experience was worse than a Greek tragedy. I was called at 4 PM, by Newton, that my car was ready. I got a ride and I was there at 4:15. I paid my bill and asked the young lady where my keys were. She said they are in the car outside. I went outside and could not find my car. A service person, not my service person, said he would look for my car. A few minutes later he drove around in my car and said it had not been washed and he turned around and took it back.

One hour later my car was washed and was driven up to me. The young man got out and I thanked him for getting my car. He replied, how do I know it is your car? I said I have a paid $800 + bill that says it is my car. He took the keys and ran inside. Ten minutes later he brought my keys back and said he was sorry. My service contact finally came out and said what was wrong? I said based on your phone call to me that my car was ready, I ordered dinner. How stupid of me, my dinner was ice cold thanks to Newton.

One final comment. I have been contacted by Newton on every service I have had at Newton. They wanted to know how well they have done. I have looked at my emails and I have been contacted at least 29 times. This is the first time I have not been contacted. Also the first time I have not been contacted by Nissan Motors. I had my wife convinced to by a fully loaded Altima, but after this experience they can take that Altima and stuff it.

.

P C
Reviews 1

The people at Newton Nissan have been very attentive and helpful in servicing my vehicle for the last couple of years, but the last three oil changes, I have noticed they no longer wash your car as courtesy for being a customer. Seems they now have a promotion where you get a free car wash and meal at Chickfila for test driving a vehicle. While I do find the offer enticing, the free car wash after oil change was what set them apart from the rest while getting your car serviced. Hasn't even been a week since my last oil change and this morning I realized I was out of windshield washer fluid. Call me old fashioned but a free car wash and filling up windshield wiper fluid was part of saying Thank You for being a customer. Newton Nissan seems to me like you are slacking off.

William D. Taylor
Reviews 1

Salesman Tom Woods did an outstanding job of finding the exact vehicle I was looking for. He was very knowledgeable, professional, and courteous. He worked to get me the best price possible. I would highly recommend Tom and Newton Nissan to anyone in the market for a certified pre-owned Nissan.

Rob King was also extremely helpful in answering warranty questions and explaining what my options were. I found him also to be professional, courteous, and knowledgeable.

All in all an extremely pleasant buying experience.

Thanks,

Bill Taylor
Hendersonville, TN

Alex Minor
Reviews 1

I don t usually write reviews about service centers... but I have to commend Newton Nissan on their professionalism, hospitality, and over all customer service. From their uniforms and structured appearance to the way they interact with their customers is so refreshing. I was greeted and helped by Chip, and I have to say, I hope management reads this and rewards him and the rest of the service advisors. Outstanding. I took a vehicle to the Toyota service center next door about a week ago and the experience is night and day.

DEANNA ARMSTRONG
Reviews 1

My salesman was Buck Buchanan. What a gentleman. Took great care of me and made the whole process smooth. After my initial test drive, he asked "what do you think", I said, "I need leather and bluetooth". He said, "we can do that"! And he did! Within a week of me buying the vehicle. I'm loving my new car and Newton Nissan has a lifelong customer.
Thank you, Deanna Armstrong

Kendra Gregory
Reviews 1

As a female, going to a dealership can be a bit overwhelming but this experience was a bit different. Kevin was very upfront and knowledgeable about the cars I looked at. He let us look and then gave us some private time to discuss our options. I actually thanked him for being so non aggressive. I would recommend this dealership

sheila thompson
Reviews 1

This was the most pleasant buying experience ever, thanks to Margaret Garland. I hate high-pressure sales, and Margaret was patient, informative, and supportive in assisting me to find just the right car for me. The whole buying process was without stress, and I LOVE my new car!

Chelsea Hardin
Reviews 1

This was the best customer service I have ever received at an auto dealer, and I would dare say the best service I have received anywhere, period. Mike Taylor worked with my family to accommodate whatever our needs and questions entailed. He was very kind and detail-oriented. He took me on a great route that allowed me to test the cars on several different terrains so I really knew what I was investing in. I had trouble with my tire the day after I bought the car and not only did they fix it, without question, but drove to my city (about 30-40 minutes away), picked up my car, and left me a loaner. They had returned my car fixed before I even got home from work. Mr. Mike has called to just check and see how I was enjoying my vehicle and communicated with me when I had the tire issue. I would HIGHLY recommend this dealership and Mr. Mike! It was a pleasure dealing with Newton Nissan.

Mr. Bill Walling was also fabulous in my car purchase! He was very friendly and helped us get a great deal!

Chelsea Hardin

Dana Tri
Reviews 1

I had a great experience with Buck Buchanan at Newton Nissan. He was very personable and informative. The test drive route was well planned and enabled you to have time to get a feel for the vehicle. He was quick to answer all questions regarding the car. Anthony, in the finance department, also made the paperwork portion of the purchase fast and painless. I highly suggest using their service if you're in need of a new or used vehicle. Purchasing a car is definitely a lot easier when you are able to work with wonderful people like them.

--Dana Tri

Darryl Miller
Reviews 1

The experience was great. Went in told Dave exactly what I was looking for in my new purchased. He actually pulled up a vehicle that fit my needs to a tee. Dave really made me feel comfortable during the whole process. Tim the sales manager came out and help with the deal. Never once did I feel pressured to buy the vehicle. When I needed time to process and think about what I was buying, they gave me the time I needed with out interruption. I do know when I am in the market for a vehicle this will be the place I go. Highly recommend Dave, Collin and Tim for all your needs.

Gary Berman
Reviews 1

Hard-working staff who wants to get you what you need!

Mike Taylor was very friendly and understanding from when I first met him. He never tried to pressure me, and instead he worked very diligently to get me the car that fit my needs (size, color, price, etc). My grandma who was with me does not usually like dealers because they can be forceful and just trying to make a sale, but she ended up loving him and even brought him some squash dressing she made with the squash he gave her! Mike is an excellent salesperson and knows a lot about the inventory and car features. If anyone I know is shopping for a car, I would send them his way without a doubt! :)

Carol Williams
Reviews 1

Jerry gets a huge thumbs-up. He listened to what was important to us and put us in exactly the vehicle we wanted and needed, right down to the perfect color! I almost gave a 4 star rating because there was such a long wait to finalize the paperwork. But the rest of the experience was so top notch there's no way you deserve less than perfect. We have bought several cars from Newton and we always come back...there's a reason!
David Williams
July 2016 - Upgraded to a 2016 Rogue. Seth was our salesman and this was a quick and pleasant experience, exactly what we've come to know and expect from them.

Lewis Carter
Reviews 1

We had called about a 2013 Murano SL that we had seen on the Dealership web site. Alex had the car ready and parked by the entrance when we drove up to the Dealership. During the test ride and negotiating Ales was friendly and professional. He took the time to answered our questions and was not pushy during the negotiating of trade-in and final sale price. This part of the process was easy and quick, as it took only about 45 minutes.

There was a back up getting in to seal the deal with Bruce Moss, the Finance Manager. Again, the process was smooth and quick. Bruce was more that willing to laugh at our jokes and make the process enjoyable. To be honest, we not sure if we entertain Bruce or if he is just a good Finance Manager. Either way, the purchasing of new car was great, fun and we were so happy to see they filled the gas tank too!

Donna Rice
Reviews 1

The service is fine. I did come in about an offer I had. I owe a lot on the car I own. When the salesman brought me the deal out, I told him I could not do it. So then, my credit was run about 6 times. I never consented to that nor do I appreciate it. Therefore, I will never buy a car a Newton Nissan.

RS Hill
Reviews 1

Looking for a new Nissan? Go to Newton Nissan and ask for Roger Bastien. Roger was tops with us. After contacting the dealership through internet sales, we spoke with Roger. Soon thereafter he sent over two short videos of the vehicle we were considering. When he didn't know the answer to questions we had he said so and then found the answers. When we arrived at the dealership, what we were told prior to coming in was honored without hassle. Great job Roger! And a shout out to Kyle and Alex! RS Hill

smhx2
Reviews 1

Fantastic experience all around when purchasing a vehicle. From the sales staff (Kevin), finance department (Alex), and General Sales Manager (Greg), they all worked so cohesively together to create a memorable and comfortable experience in the purchase of my recent vehicle. They were attentive, knowledgeable, and were able to create an environment that I would certainly recommend to anyone in the market for purchasing either a new or used vehicle. Also to note, they were extremely helpful in arranging the vehicle to have heated seats and tinted windows installed which were done to perfection. They companies they use to provide this service certainly knew what to do to and thus provided work that was 110% of what was expected by myself personally. Again, fantastic experience. Look forward to working with them again in the future.

Susan Brigance
Reviews 1

Today Justin at Newton Nissan here in Gallatin just went way above in helping me when my car broke down at home. He sent Wilson out to my house 4 miles away which saved me a tow bill with the part to fix my car that was under recall and fixed it in my driveway. I didn't even buy the car from them. I will buy my next car from them. Thank you guys so much

Brenda White
Reviews 1

Donnie Mallory at Newton Nissan is courteous and helpful. He let us make up our minds instead of trying to tell us what he thought we wanted or needed. We've recommended him to everyone and will continue to do so in the future. ...Thanks Donnie!!!
Dusty & John White

Edward Joseph
Reviews 1

On my most recent visit to Newton Nissan of Gallatin the service was excellent. Afterwards I could see positive noticeable changes to the services recommended. The brake fluid exchange reduced my stopping distances and I could truly feel the difference on the brake peddle. Great people and excellent service equals happy return customers!! Thanks Newton Nissan!

News

No news yet. This is where the business shares its own updates and press.

Photos

Widgets

Boost your business trust by displaying a widget on your website — a simple way to convert your visitors into customers.

Get the widget for your site →

About Newton Nissan

Address
1461 nashville pike
Categories
Automotive