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Average ratingAverage
3.9/ 5

Based on 8 reviews

525%
438%
338%
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Questions about Egypt Network

Based on 8 reviews, listing data and website checks · updated yesterday

What is Egypt Network?

Egypt Network is a fast-growing IT solutions provider specializing in Microsoft core infrastructures, offering web hosting, cloud servers, dedicated servers, and domain registration services.

What specific features and guarantees are included with their cPanel shared hosting packages?

The company offers a free website builder, free SSL certificates from Comodo with 2048-bit signatures, unlimited email accounts, and a 99.9% uptime guarantee with 24/7 tech support.

What hardware and location specifications are available for their dedicated and cloud server solutions?

Dedicated servers are available with 1GB internet connection and SAN storage solutions, while cloud servers are located in Europe and come with dedicated IP addresses.

What are the specific annual prices for their domain name registrations?

Domain prices start at 999 L.E for .com.eg, 4499 L.E for .eg, 699 L.E for .com, and 849 L.E for .net, with all prices charged on an annual basis.

Where is the Egypt Network office physically located?

The business is located at 30 El Obour Buildings – Orouba Road – Salah Salem in the Hadayek El Kobba district of Cairo, Egypt, with a zip code of 11811.

How can a customer contact Egypt Network for support or inquiries?

Customers can reach the business via phone at +2 (02) 20824060 / 70 / 80 or by email at info@ne.com.eg, and they also provide live chat support on their website.

What specific actions can Egypt Network take if a customer defaults on their payment obligations?

The company's Terms of Service state that they may seize and sell equipment to third parties if a customer defaults on payment, including setup charges and overage fees.

What are the specific terms regarding refunds and cancellations for their services?

According to the Refunds and Cancellation Policy, no refunds are issued for setup charges, domain registrations, SSL certificates, or overage charges, and contracts are generally non-refundable after two months.

What is the current Trustburn rating and how is the review distribution split?

The Trustburn rating is 3.9 out of 5 based on 8 reviews, with a split including several 5-star ratings for uptime and support, alongside some 3-star ratings that still praise reliability.

What specific themes do multiple customer reviews highlight about their experience?

Multiple reviewers consistently praise the excellent uptime, fast server speeds, and the responsiveness of the customer support team across different hosting packages.

What did a Reddit user ask regarding the company's history and current status?

A user on Reddit asked if Egypt Network is still an active ISP company, noting it may have rebranded from an entity that operated between 1998 and 2001.

How does Egypt Network describe its core focus and value proposition on its website?

The company's website states that they provide secure, fast, and reliable services with a focus on Microsoft technologies and core infrastructures for their clients.

What are the primary ways a new customer can begin using Egypt Network's services?

New customers can get started by selecting a cPanel shared hosting package or a dedicated server, which includes free site building tools and unlimited MariaDB databases.

What is the specific timeframe and method required to cancel a service before renewal?

The business operates under a 14-day cancellation window before the renewal date, requiring an official email request to cancel automatic renewals.

What uptime guarantee and support availability does the company advertise for its services?

Egypt Network claims to offer a 99.9% uptime guarantee and 24/7 technical support as part of their standard hosting and server offerings.

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About Egypt Network

EgyptNetwork is a fast growing IT solutions provider for Microsoft technologies with strong experience in Microsoft core infrastructures

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جي بي غبور اوتو, 14 شارع صلاح سالم
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Internet