Great prices and great customer service! Always a pleasure shopping at Nepa!
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Lovely establishment
Great people
Excellent costumer service
Ortega/Claudia/Ravi/Arturo/ellie/Jose
Always good customer service that ' s why I love to shop at nepa wholesale
⭐⭐⭐⭐⭐
I had an amazing experience! From the moment I arrived, I received outstanding customer service. The staff was friendly and welcoming, the facilities were spotless, well-organized, and created a very comfortable atmosphere.
I would especially like to thank Laura for her exceptional service. She was kind, patient, and professional, taking the time to answer all of my questions and provide me with all the information I needed. You can truly tell that she cares about her customers and goes above and beyond to make sure they have a great experience.
I’m very grateful for the excellent service I received. I will definitely be coming back, and I highly recommend this place to anyone looking for outstanding customer service. Thank you for making my visit such a wonderful experience!
They having very professional people with good smile. specially Claudia she is very nice with the customer
You can shop here you get for good prices and the service is excellent you will be having everything right here and please support them
For my business i shop at Nepa all the time. One of the cashier whose name is Ortega is best.
⭐⭐⭐⭐⭐ Excellent Service Every Time!
I wanted to leave a special thank you for the wonderful cashier Claudia at Nepa Wholesale. Their service is truly outstanding. Always friendly, efficient, and genuinely helpful. No matter what I’m looking for, they go out of their way to assist me, offering great product recommendations and making sure I find exactly what I need.
give a honest review im quite dissapointed of this company cause i had order qu ite alot half of the vape is either defective ,less juice orno taste so i dont recommded at all to buy here
My experience here was very disappointing. My salesperson, Sabin, sent my order to the wrong address and refused to return my funds or assist in retrieving the packages. He offered excuses and failed to fulfill his responsibilities properly.
Muhammad is the man! Super helpful and always has the best prices and most inventory.
(Translated by Google) Very good service, especially Claudia who helped me.
(Original)
Muy buen servicio , especialmente Claudia que me atiende
I am writing to share my deeply disappointing experience with Nepa Wholesale, which has left me questioning their commitment to customer service and basic business integrity.
In July 2025, I opened an online account with Nepa Wholesale for my "Vape to Smoke shop renovation" project. I provided all necessary documentation, and my account was successfully created. For several weeks, my team and I utilized the online cart to meticulously plan our transition and budget, investing significant time and effort.
However, today, October 8th, when I attempted to finalize my first order, I was unable to log into my account. My initial thought was a forgotten password, but after attempting to reset it with the same email address I have consistently used, I was informed that my account "does not exist."
Alarmed and concerned about a potential security breach, I immediately contacted customer service. While the representative was able to locate my account, I was informed that I needed to speak with a sales representative to have it "restored." No explanation was provided regarding why my account had been shut down, despite all my credentials being up to date.
This entire ordeal suggests a profound lack of professionalism and regard for their customers. To have an active account inexplicably vanish, with no prior notice or explanation, and then be forced to navigate a convoluted process to restore it, is simply unacceptable. It strongly indicates that Nepa Wholesale is not serious about cultivating lasting business relationships, both before and after a sale.
I believe potential customers should be aware of these serious operational deficiencies. My experience leads me to conclude that this company's practices are far from reputable.
Best regards, The One You Lost
Out of the 17 or so distributers I deal with on a rotating basis, this is by far the most disorganized. Take forever to fulfill, horrendous communication, faulty record keeping, and constant errors. Too many wholesalers around to waste time
I always go there for shopping. Top class selection and best price and great customer service.
You have great products and Angie excellent service. We are proud to represent HQD and NEPA on the island of Aruba.
Always is a great shopping experience!
Especially for Angela Jarrahi who is very professional and kind and always gives me the best deals
Angela is an awesome rep she will do whatever it takes to make sure that the customer is satisfied and push the brands they carry she’s the reason I shop with nepa still
Best wholesale or dispensary around. Wouldn’t go anywhere else but here nothing but the best.
NEPA Wholesale is a top-notch distributor for convenience stores and smoke shops. They offer an extensive selection of products, including popular HQD and Fume e-cigarettes, premium cigars like Backwoods, Dutch Master, and Real Woods, plus snacks and other essentials. Their unbeatable prices, fast delivery, and excellent customer service make them a trusted partner for businesses. Highly recommended for quality and reliability.
Nepa Wholesale is hands down the best wholesale store in Florida! They offer an incredible variety of products at unbeatable prices.The staff is always friendly, professional, and willing to help with any questions.The store is well-organized, making it easy to find what you need. Highly recommend Nepa Wholesale to anyone looking for a reliable and efficient wholesale supplier. A truly top-notch experience every time!
One of the things that stands out most about NEPA Wholesale is the authenticity of their products,I’m absolutely impressed with their commitment to quality and customer satisfaction
very good people i been knowing the owner for approximately 10 years through doing business with his company, i never had any problem with them very nice staff
(Translated by Google) We are very happy doing business with Nepa. We have been with this company for over six years. Thank you.
(Original)
estamos muy contentos con hacer negocio con Nepa..llevamos mas de seis anos con esta compania..gracias
One of the top whole sale where you can get all products in west palm beach, Fl
Napa wholesale is great they are called. They are having a good prices. Their customer service is nice and I go to Napa 2 they have a good service. Thank you. Nice doing business with you.
friendly customer service..!!
always good experience..!!
they treat me like family.
Good customer service and atmosphere with almost all desirable products so far
This place is amazing and their services is top notch. You can find various kind of authentic products
Apparently they don’t sell to consumers only businesses and you have to prove it. I bought a vape called Riptide but the store I bought from didn’t tell me a pod wasn’t included so this was the first site that came up in my search. Needless to say not happy
My one stop shop for everything in my store. Always the best prices. Love nepa wholesale
Good people, great wholesale prices, all around great place to shop. Can’t go to a better place, they have just about everything you need to make your business successful..
To start off, we purchased vapes from Nepa in June 2021 in which we had to return because they were not authentic (fake). Figuring maybe it was a mistake, I reached out to them and they exchanged it for me after I provided proof of the counterfeit products. Since then, I have still been a loyal/consistent customer. However now, I am not because they cheated my store and my manager out of their November "raffle". I cannot continue to stock my shelves with inventory from a vendor who has lost all my respect. I have found vendors who carry the same products with better prices who actually care about their customers.
As a loyal customer of Nepa and a manager of a smoke shop who frequently holds raffles for our customers, I’m sad to report that not all businesses stand by their word. I am extremely disappointed to find out how little Nepa values their customers. Nepa hosted a raffle in November in which myself and my store were the only entries. When the raffle was over, Nepa never gave out the prize. I have tried to get a hold of them multiple times and have not had an answer as to why they won’t give out the prize. You have lost a very loyal customer, Nepa.
Wost company. You have been warned. DO NOT DEAL WITH THIS COMPANY. I set up a wholesale account and placed an order, they didn't have half of the product in stock so I canceled the order. Weeks later they ran my card and processed the order without my consent. If you want a company to just charge your card at will, then set up an account with these crooks. If not go elsewhere.
One stop for everything you need. Specially if you need stuff for gas station, store and smoke shops.
Nepa sells fake vape products esp hqd. 9 out of 20 devices that I bought from them were defective and they refuse to warranty their own product
Had purchased puff bars from them and I scratched off the verification code to check the authenticity On line at puffsalt.com and it came up fake. Don’t trust them! They are still distributing puff to stores when puff is not distributing to the states because of the shut down. I called puff and they said they will not start shipping for and month. Puff doesn’t know where they are getting these fakes from. The zig zag papers are also fake from them and stig vapes. Not good business practice if you ask me. Not doing business with them any more.
They had everything we needed and they helped us find everything we were looking for.
As a retailer I had a wide variety of options available at this wholesale location. A lot of products and options with very cheap pricing. Best place in South Florida for e-cigarette items such as Eon Pods, Juul, Stig etc
Very friendly staff and they offer a wide variety of wholesale products !!
Best wholesale place in whole of South Florida hands down. Because of their cheap prices and wide variety of products, I've been their customer for over 7 years. Definitely recommend for retailers AND wholesalers.
If you want good profit margin in your business this is a must visit spot for all the gas station,food store and liquor store owner. The best wholesaler in the area.
This place is amazing you can find everything you want about tobacco , sex pills , candies and so on .
The price is good and the quality of the merchandise is perfect .
This place has everything you can think of for retails stores from gas stations to smoke shops.I recommend this place to everyone looking to buy wholesale.
(Translated by Google) They are friendly to the customer, the products they sell are of good quality and at a good price.
(Original)
Son amables con el cliente, los productos que venden son de buena calidad y con un buen precio.
(Translated by Google) They have a wide variety of products at very good prices, the people are very friendly and provide good customer service.
(Original)
Tienen gran variedad de productos con muy buenos precios, las personas son muy agradables y dan buen servicio al cliente
Best place to shop if you own a gas station, convenient store or smoke shop. They have all cigars, cigarette, rolling papers, candies, drinks, clothing appeal, smoking glass, vapes, pods and many more. The employees are very friendly and cheerful. They also have website where you can create an account and shop. We did it couple of times and the shipping was really fast as well. The prices are cheaper than Sams and they have everything what you need in one place. I save a lot of time shopping there because other distributors don't have everything so I had to go in different warehouses to buy. Now with Nepa, I dont have any problem. They got it all.
Most of the product available for convienent stores and gas station .. friendly and helpful employees ..prices are best of best .. love to shop Nepa wholesale ..
It’s a great place. They have varieties of tobacco, candy, electronic products and the price are reasonable. I recommend people who have store to shop.✌🏻
BEST PRICES for everything! I'm glad I started to buy from Nepa. Now my stores are making more $$
First time here and the service was excellent.... I even got a personal tour. Definitely my new one stop shop
Best wholesale store in Palm Beach county. People there very polite and cooperative. They have huge selection of Tobacco and Tobacco products and all kind of Drinks , Candies preety much everything. I love this place . Specially owner is very nice .
Very Nice People. Good wholesale store for small businesses. Only thing that I find inconvenient is that they do not show price on the shelves. Only way to find out when they ring you at the counter.
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NEPA Wholesale is a business-to-business wholesale distributor serving wholesalers, distributors, salespeople, retailers, and other business buyers. It offers more than 1,000 products across food, snacks and drinks; paper and wraps; tobacco and vapes; novelties and accessories; health and beauty; and automotive and hardware categories. The company provides pickup and shipping through eight warehouses and fulfillment centers. It is located at 4365 Okeechobee Blvd, Suite B9, West Palm Beach, Florida.
- Website
- nepawholesale.com
- Categories
- Logistics and supply chain, Wholesale, Warehousing