The staff are super salesy! They don t really care what you want, just aggressively sell you every time you go....
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Worst place that I had committed to... the staff just try to grab your money. Every time you visit, you get no peace of mind doing the facial. Despite still having about 17 facial treatments left, they will still pound you until you buy another set of about 10-20 treatments. When you dont buy from them, they will give you the worst quality treatment in retaliation of not being to get your new money. The staff does not even bother to check how my skin is doing after treatment and cant be bothered to make another appointment with me even though I tried to contact them. Take your money elsewhere... NEODERM/REENEX is the most unprofessional skin care centre there is in HONG KONG. Trust me, dont spend your money there.
Service level has dropped compare to the early establishments, poor customer service, they ll always try to offer freebies to attract u but with poor quality, do not waste ur time!
Worst experience ever
The staff keeps hard selling products everytime you visit the store. Persuaded by them to purchase a set of treatment and then they keep sending staffs to upsell other products... how annoying.........
Customer service could use some work, especially via the email address provided.
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NEO DERM 作為首間榮獲HKMA香港管理專業協會優質管理獎金獎的美容機構,NEO DERM 透過「為女性,創造美麗無限可能 」啓發員工由心出發,發揮潛能,確保服務達到世界級的專業水平。
NeoDerm Group Ltd: Redefining Beauty with Professionalism
NeoDerm Group Ltd is a leading beauty institution that has been providing top-notch beauty services to its clients for years. The company has earned a reputation for excellence and professionalism, which has made it stand out in the highly competitive beauty industry.
As the first-ever recipient of the HKMA Hong Kong Management Association Quality Award, NeoDerm Group Ltd has set a benchmark for other players in the industry. The company's mission is to create infinite possibilities of beauty for women by inspiring its employees to unleash their potential and provide world-class services.
Services Offered by NeoDerm Group Ltd
NeoDerm Group Ltd offers an extensive range of services that cater to different needs and preferences. Some of these services include:
1. Facial Treatments: The company provides various facial treatments that are tailored to meet individual skin types and conditions. These treatments include deep cleansing facials, anti-aging facials, hydrating facials, and more.
2. Body Treatments: NeoDerm Group Ltd also offers body treatments such as slimming massages, body contouring treatments, cellulite reduction therapies, among others.
3. Hair Removal Services: Clients can also enjoy hair removal services such as waxing or laser hair removal at NeoDerm's state-of-the-art facilities.
4. Medical Aesthetics: For those looking for more advanced procedures like Botox injections or dermal fillers can opt for medical aesthetics offered by experienced professionals at NeoDerm.
5. Spa Packages: Clients can indulge in luxurious spa packages that combine different treatments into one comprehensive package designed to rejuvenate both mind and body.
Why Choose NeoDerm?
1) Professionalism - At Neo Derm group ltd., professionalism is key when it comes to service delivery; all staff members are trained professionals who have undergone rigorous training programs before joining the team.
2) State-of-the-art Facilities - The company boasts modern facilities equipped with cutting-edge technology designed to provide clients with exceptional experiences during their visits.
3) Personalized Services - Every client receives personalized attention from experienced therapists who take time to understand their unique needs before recommending any treatment options.
4) Competitive Pricing - Despite offering high-quality services using state-of-the-art equipment and technology, prices remain competitive compared with other players in the market.
5) Customer Satisfaction Guarantee – At Neodrem group ltd., customer satisfaction is paramount; hence they offer a 100% satisfaction guarantee on all their products &services.
Conclusion
In conclusion, if you're looking for an exceptional experience when it comes to beauty treatment options then look no further than Neodrem group ltd.. With its commitment towards professionalism coupled with state-of-the-art facilities & equipment plus personalized attention from experienced therapists makes them stand out from other players in this highly competitive market segment!
- Website
- neoderm.com.hk
- Phone
- 85229720388
- Address
- 35-37/F, Times Square Tower 1, 1 Matheson St
- Categories
- Health, wellness and fitness