What is MoverScout?
MoverScout is an independent directory platform that aggregates data from the federal FMCSA register and Google and Yelp to help users find licensed moving companies. It lists tens of thousands of carriers nationwide, displaying their licensing status, insurance details, fleet size, and safety records alongside aggregated customer reviews. The site allows visitors to search for movers by state and view real safety history before booking a move.
Who is MoverScout for?
The platform is designed for consumers who need to verify a mover's legal standing and safety record before hiring them. It also serves moving companies by offering a free registration form to flag their business as an active partner and provide additional details beyond the public federal record. Users can browse all 50 states and the District of Columbia to find carriers in specific cities.
How does a user find and request a quote?
Users can start by selecting a state and city on the homepage to view a list of active carriers. They can then compare companies based on licensing, insurance, fleet size, and real customer reviews. To get a quote, visitors use the free, no-obligation quote request feature, after which the movers contact them directly.
What do the review counts and rating splits indicate?
MoverScout displays a total of 422,891 real reviews collected from Google and Yelp, averaging 4.5 stars. The rating split varies significantly by company; for example, Jim's Moving And Delivery Co has a 4.1-star average with 36 five-star reviews, while Coleman American Moving Services INC has a 1.5-star average with 9 one-star reviews out of 11 total.
What themes do multiple customer reviews share?
Reviewers frequently praise movers for being efficient, kind, and respectful, with specific mentions of clear communication and professional handling of items like pianos. Conversely, complaints often focus on poor packing quality, inaccurate contracts, insufficient staffing, and items being left behind or mishandled during the move.
How extensive is the carrier database?
The site currently lists 23,813 carriers pulled from the FMCSA register, with 13,511 holding active interstate authority and insurance. It covers 51 states and the District of Columbia, with the largest markets including Florida (1,787 active carriers), Texas (1,067), and California (1,048).
How is MoverScout paid and how does that affect rankings?
MoverScout operates on a model where moving companies pay for placement and for quote requests, but this fee structure never alters the ranking order. The company states that paying does not remove a crash record or change a rating, and the formula is published with a calculator for verification.
What is the process for getting a quote?
The platform provides a free, no-obligation quote request feature where customers can submit their needs in one step. Movers then contact the customer directly without any fee or obligation from the user, streamlining the initial contact process.
What is the core function of MoverScout?
The site explicitly states that it is not a moving company and never performs moves itself, acting solely as a directory and lead-referral service. It helps users compare carriers and contact them directly, focusing on providing verified information rather than performing logistics.
What specific safety metrics are displayed?
Users can filter results to show only carriers with active authority and insurance, which currently amounts to 6,036 companies. The platform also highlights specific safety metrics like the number of trucks, drivers, inspections, and crashes on file for each listed mover.
How does MoverScout handle smaller markets?
The platform includes a feature to view movers in 5,472 cities across the country, ensuring coverage even in smaller markets where commercial directories might not focus. It also provides links to view individual movers on Google and Yelp for additional verification.
What historical data is available?
The site aggregates data from 7,327 roadside inspection records and tracks 2,959 active carriers with a crash on record. It also uses registration dates to show how long a company has been in business, with some carriers listed since over two decades ago.
How does the ranking algorithm work?
The platform uses a rating algorithm that pulls scores towards the middle to prevent a single five-star entry from outranking a company with many reviews. It also ensures that any carrier missing from the current federal register is never shown to the user.
How recent is MoverScout?
MoverScout was founded in 2024, as indicated by the registration date of Jim's Moving And Delivery Co, which shows 'In the registry since 2024 · 2 years'. The company is still early in its development, with plans to roll out direct lead routing for partner companies.
What is the official website of MoverScout?
The official website of MoverScout is nemovingquotes.com.
AI-generated from reviews on this page. Verify anything important with the company directly.