I have been with Electric Membership Cooperativ for quite some time now and I am extremely satisfied with their service. The power supply is reliable and their customer support team is always responsive. I would highly recommend them.
Questions about Electric Membership Cooperativ
What is Electric Membership Cooperativ?
Electric Membership Cooperativ is a rural electric cooperative that provides safe and reliable electricity service to its members. The North Carolina Rural Electrification Authority (NCREA) manages loan and grant requests for this cooperative to support broadband deployment and economic development in North Carolina. It operates under the oversight of the State of North Carolina government.
How can I contact Electric Membership Cooperativ?
You can reach the cooperative by calling 2522473107 or visiting their official website at ncrea.net. The North Carolina Rural Electrification Authority can also be contacted at 984-236-4295 or via mail at 4301 Mail Service Center, Raleigh NC 27699-4321.
What is the current Trustburn rating and review history?
The business holds a Trustburn rating of 4.1 out of 5 stars based on 9 reviews. The most recent feedback dates back to August 2023, with the oldest review from March 2022, showing a mix of highly satisfied and average customer experiences.
What do reviewers praise about the service?
Many reviewers highlight the reliability of the power supply and the consistent electricity service. Customers frequently commend the promptness and professionalism of the customer support team, noting that issues are resolved efficiently and helpfully.
What are the main complaints mentioned in reviews?
Some reviewers note that there have been instances of unexpected power outages, which caused inconvenience. While the service is generally rated as average by some, these occasional interruptions are the primary source of criticism among the feedback.
How does the North Carolina Rural Electrification Authority support this cooperative?
NCREA makes decisions on loan and grant requests for Electric Membership Cooperativ to obtain funds from the USDA. These funds are specifically used to promote broadband deployment and economic development within the cooperative's service area.
What is the geographic scope of the service?
The cooperative operates in North Carolina, serving rural areas where traditional utility companies may not reach. The North Carolina Rural Electrification Authority explicitly mentions serving North Carolina EMC and TMC cooperatives through its grant and loan programs.
What technology or platforms are used for communication?
The cooperative utilizes an official website with a secure HTTPS connection for user privacy. The site includes a contact form for communication and provides quick links to register complaints and access biennial reports and rural electrification laws.
What are the stated goals of the cooperative's operations?
The primary goals include providing safe and reliable service to members, promoting broadband deployment, and creating jobs for North Carolina residents. The organization also focuses on economic development within the state through its managed grants and loans.
Who are the key staff members mentioned on the official website?
The official website lists Angela McLeod as the Director and Phillis Hailey as the Program Coordinator. These individuals are responsible for managing the contact form and general inquiries from the public.
What documents or resources are available to the public?
The website offers access to checklists, REA Board forms, filings and orders, and biennial reports. It also provides industry resources for electric membership cooperatives and telecommunications telephone membership cooperatives.
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I have had a positive experience with Electric Membership Cooperativ. The power supply has been reliable and I have not faced any major issues. Their customer service is prompt and professional. Would definitely recommend them.
๐๐๐๐๐ I am very happy with the services provided by Electric Membership Cooperativ. Their electricity supply is consistent and their customer support team is always helpful. I have recommend them to my friends and family.
I have been using their services for a while now and I am quite satisfied. The electricity provided is reliable and the Customer service is prompt and helpful. I would recommend them to others.
I am a long-time customer of Electric Membership Cooperativ and I must say, their service is average. They have been consistent in providing electricity to my household, but there have been a few instances where there were power outages. Overall, I would rate them as average.
The service provided by this company is average. There have been a few instances where the power went out unexpectedly, causing inconvenience. However, their customer support was helpful in resolving the issue. Overall, I would rate them as average.
I have been using Electric Membership Cooperativ's services for a few years now and I am extremely satisfied. Their electricity supply is consistent and I have never experienced any power outages. Their customer support team is efficient and always resolves any issues promptly.
๐ Electric Membership Cooperativ has been providing excellent service. Their electricity supply is consistent and I have never experienced any power outages. Their customer support team is friendly and always ready to assist. Highly satisfied!
I have been a customer of this company for several years now. Their service is reliable and I have never faced any major issues. The website is easy to navigate and the customer support is efficient. I would recommend them to others.
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- Website
- ncrea.net
- Phone
- 2522473107