National Bank and Trust

National Bank and Trust is a full-service bank with locations in La Grange, TX, and Corpus Christi, TX, that emphasizes innovation, trust, value, and personalization as its core pillars. The bank offers online banking, mobile banking via a dedicated app, and contactless payment options for convenient transactions. It is FDIC-insured and backed by the full faith and credit of the U.S. Government.

The bank operates multiple branches including a Main Bank at 145 West Colorado, a Motor Bank at 124 East Colorado, and a Staples branch with an ATM at 4401 S Staples Street in Corpus Christi. Each location has specific operating hours, such as the Motor Bank being open Monday through Thursday from 7:45 am to 5 pm and Friday from 7:45 am to 5:30 pm. A drive-thru is also available Monday through Friday from 8 am to 5 pm.

Customers can access services through the NBT Mobile app, NBT Online Banking, or by visiting the physical branches. The bank provides a telebanking line at (833) 933-1649 and a dedicated after-hours line for lost or stolen debit cards at (800) 754-4128. For investment services, Cetera Investment Services LLC is available at (979) 968-4502.

The bank has been in operation for more than 136 years, as stated by its CEO and President Scott McManus during the announcement of its new Corpus Christi branch. This long history is highlighted as a key reason for its growth and community involvement. The bank continues to serve its customers with a focus on innovation and personalization.

The Trustburn rating for National Bank and Trust is 4 out of 5 stars based on 10 reviews. The review split includes five 5-star ratings, three 4-star ratings, and two 3-star ratings. All reviews are from 2023, with the most recent posted on October 13, 2023.

Reviewers consistently praise the bank's customer service, describing it as top-notch, exceptional, and amazing. They also highlight the seamless and user-friendly nature of the online banking platform. The staff is frequently described as friendly, helpful, courteous, and knowledgeable across multiple reviews.

The bank offers a variety of services including home loans, online banking, mobile banking, and contactless payments. It also partners with Cetera Investment Services LLC for offsite financial advisory services. The bank provides ATMs at its main locations and a third-party Staples branch in Corpus Christi.

The bank's website explicitly warns customers never to give out banking info, passwords, or verification codes to popups, emails, texts, or calls. It advises users to verify suspicious messages through the NBT Mobile app or by logging into their online banking account. The bank also notes that internet email is not secure and recommends against including social security or account numbers in emails.

The bank observes a specific holiday schedule that aligns with the Federal Reserve System, including dates like New Year's Day on January 1, 2026, and Independence Day on July 4, 2026. This schedule is provided to ensure customers are aware of closures and operating days. The bank also lists specific bank holidays for 2026.

The bank recently announced a new Corpus Christi branch opening on September 3, 2024, and a temporary closure of the Motor Bank for remodeling starting May 20, 2024. These updates demonstrate the bank's active engagement in community growth and maintenance. The bank also published a blog post about the end of the penny in October 2025.

The bank's website mentions a third-party website disclosure policy when users leave the site to link to external parties. It also provides separate privacy policies for internet and mobile usage. The bank states that it assumes no liability for the content, information, security, policies, or transactions provided by these other sites.

The bank's online banking platform is described as seamless, user-friendly, and secure by multiple reviewers. The mobile app is promoted as a convenient way to manage money on the go. The bank also offers contactless checkout for speed and convenience.

The bank's CEO and President, Scott McManus, stated that the bank has been around for more than 136 years and is ready to grow. The bank's pillars are explicitly listed as Innovation, Trust, Value, and Personalization. The bank also emphasizes the importance of customer satisfaction and service.