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Average ratingAverage
3.1/ 5

Based on 13 reviews

523%
415%
331%
28%
123%
Thomas Carel
Reviews 1

One of the most disorganized and unethical insurance companies that I have ever witnessed. Countless issues after canceling policies four months ago only to suddenly get drafted again at 4x the previous premium.

I was on hold, yet again, for over 90 minutes only to have them state that nobody is available at this time and the line disconnected.

I plan to issue a formal complaint with my state's insurance commissioner.

This company has become a total train wreck ever since they bought out policies from Foresters.

Melody White
Reviews 1

The Nassau customer service line is the worst phone access system I have ever used. I am frequently on the phone for upwards of an hour and a half only to have my call dropped abruptly with no explanation. After talking to a representative of the company and being told that I need to be put on hold, I asked them to please not drop my call, and my car was still dropped. Then I called the helpline right afterwards left my phone number, and ask for a callback. When they called me and I picked up the line they hung up

ceci munoz
Reviews 1

The staff in this office are all inept. I too was on the phone for over an hour to no avail. I think they should be investigated with the customer service police. They are not only unreliable but they distort the truth. I can not express my frustration without becoming agitated.

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