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Average ratingGreat
4.2/ 5

Based on 12 reviews

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What reviewers say about MySOS

Based on 12 reviews on Trustburn Β· updated 33 days ago

Customers generally describe their experience with MySOS positively, frequently highlighting that the website is easy to use and the service is prompt. Many reviewers say they would highly recommend the app, with several noting that the service was excellent or even life-saving during emergencies.
What does MySOS do?

MySOS provides a free smartphone application that acts as a single access point for emergency services such as medical, rescue, security, and roadside assistance across South Africa. The platform was founded in 2013 to address the fragmented and outdated nature of emergency contact information in the country.

What are the most common complaints about MySOS?

Based on the critical reviews on file, the complaints are mild: the lowest-rated reviewers describe their experience as merely average, with one noting that a few areas could be improved, though they still found the service satisfactory overall. No specific or recurring serious complaints appear in the critical reviews.

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About MySOS

mySOS was founded in 2013 when a group of like minded entrepreneurs identified the need for a free, independent and all-inclusive smartphone application that could serve as a β€œone-stop-shop” solution for access to the closest and most appropriate emergency services in South Africa.

South Africa has a unique situation with numerous emergency service providers from both the public and private sector, offering emergency assistance solutions to clients in the medical, rescue, security and roadside assistance industries.

Each geographical location in South Africa, over time, has developed a unique list of emergency assistance providers, including a host of emergency contact numbers. Therefore, making it almost impractical to gain access to a single source of up-to-date, all-inclusive emergency services contact details in Their country.