Questions about Mylar Hub
What is Mylar Hub?
Mylar Hub is a full-service packaging company that manufactures premium custom mylar bags for food, cannabis, supplements, and pet treats. They offer free graphic design, no die or plate charges, and low minimums to help startups and established brands upgrade their packaging. The business is located at 39884 Balentine Dr #152 in Newark, California, and operates under Packaging Forest LLC.
What are the return and exchange policies?
The company offers a 90-day return window for standard, non-custom mylar bags, but custom orders are final unless there is a verified manufacturing defect. They do not offer product exchanges, and customers must obtain return authorization before sending items back. Returned items must be new, unused, and undamaged, with customers covering the cost of return shipping.
How can I place an order and what are the pricing terms?
Orders can be placed by filling out a quote form on their website, and new customers receive 20% off their first order. The minimum order quantity for custom bags is 200, while they also handle large jobs up to 500,000 bags. Shipping is 100% free for orders shipped to the USA and 190+ countries, with delivery times depending on the customer's location.
What technology and production capabilities do they use?
They use high-speed gravure and digital printing machines, lamination machines, and pouch-making sealing machines to ensure consistent quality. Finishing options include matte, gloss, soft-touch, holographic, spot UV, and foil stamping. The production process takes 3 to 9 days after artwork approval, with rush needs available upon contact.
What materials and bag styles are available?
The bags are made from food-grade materials with 80-150 microns thickness, available in white, metalized, clear, foil, and kraft finishes. Customers can choose from flat, stand-up, gusset, 3-side seal, quad-seal, or pillow pouch structures. Custom sizes, shapes, and print designs are fully supported for every order.
How do their bags keep products fresh?
The business states that their mylar bags help preserve oxygen to keep products fresh and secure. They are designed to be durable, smell-proof, and moisture-resistant while meeting modern industry standards. These features make the packaging suitable for a wide range of products including cookies, cigars, and tea.
What are the business hours and response times?
The company operates on a Monday through Friday schedule from 9:00 AM to 6:00 PM CST. They typically respond to inquiries within 24 hours via email or phone. Customers are advised to contact the team before sending any physical mail to ensure smooth communication.
What are their core values and sustainability goals?
The company emphasizes collaboration and learning as part of their approach to packaging, aiming to create solutions that perform, protect, and sell. Their vision includes becoming a globally trusted leader in sustainable and premium packaging solutions. They actively support eco-friendly materials and reusable options to reduce environmental impact.
What are the specific cost-saving features?
The website mentions that they provide free graphic designing services starting from 200 bags. There are no charges for die and plate, which helps reduce costs for smaller orders. The turnaround time is stated as 3 to 9 days, with options for rush needs.
Who is their ideal customer base?
The business specializes in creating packaging that elevates brand identity for various industries. They partner with clients to transform packaging ideas into market-ready solutions, focusing on precision manufacturing and consistent quality. Their goal is to deliver packaging that works as hard as the brand does.
What are the key guarantees and timelines?
The company states that they have short lead times to prepare packaging for quick launches. They also offer a 90-day return policy to give customers ample time to check their orders. Full terms for returns are available on their dedicated Return Policy page.
Where is Mylar Hub located?
Mylar Hub is located at 39884 Balentine Dr #152, Newark, California.
How can I contact Mylar Hub?
You can reach Mylar Hub by phone at 4099167783 or by e-mail at sales@mylarhub.com.
What is the official website of Mylar Hub?
The official website of Mylar Hub is mylarhub.com.
Does Mylar Hub have reviews on Trustburn?
Mylar Hub has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
AI-generated from reviews on this page. Verify anything important with the company directly.
News
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
Widgets
Get the widget for your site →About Mylar Hub
At MylarHub, we help businesses package smarter. We manufacture premium custom mylar bags designed to keep products fresh, secure, and visually appealing. Our packaging solutions are durable, smell-proof, moisture-resistant, and built to meet modern industry standards. From custom sizes and finishes to vibrant high-resolution printing, we give brands the flexibility to create packaging that truly represents them. With low minimums, wholesale pricing, and expert design assistance, MylarHub makes it simple to upgrade your packaging without breaking your budget. Your product deserves packaging that works as hard as you do.
- Website
- mylarhub.com
- Phone
- 4099167783
- sales@mylarhub.com
- Address
- 39884 Balentine Dr #152
- Categories
- Packaging and containers