Login or sign up
For business

myglobalflowers

4.1ยท 12 reviews
Average ratingGreat
4.1/ 5

Based on 12 reviews

533%
442%
325%
20%
10%
Ask AI

Questions about myglobalflowers

Based on 12 reviews, listing data and website checks ยท updated yesterday

What is myglobalflowers?

MyGlobalFlowers is an international flower and gift delivery service that connects customers with local florists worldwide to send fresh bouquets and gifts to over 3,500 cities. The company operates in 89 countries and works with more than 5,000 active florist partners to prepare orders near the delivery address. They have been in business for over 10 years and have delivered more than 300,000 orders to over 150,000 happy customers.

What delivery options and product categories does myglobalflowers offer?

The company offers same-day delivery for orders placed by 2 p.m. in the recipient's time zone and provides next-day delivery options. They also feature luxury collections, edible bouquets, and chocolate-covered strawberries as part of their gift sets. Customers can choose from various flower types including roses, peonies, lilies, and orchids, with arrangements available in baskets, boxes, and table centerpieces.

How is pricing calculated and where can I find discounts?

Pricing depends on the bouquet choice, size, delivery date, recipient location, and any add-on gifts selected during checkout. The website displays a starting price or a specific product configuration price, with the final total varying based on these factors. There is a discount code 'APP' available for a discount on the first app order.

How does the order fulfillment and delivery process work?

The delivery process involves routing the order to a florist near the recipient's address, who prepares the bouquet before handing it to a courier. The florist is responsible for checking the order before handover, ensuring it is fresh and ready for delivery. This method helps the flowers stay fresh and arrive on schedule.

What are the terms for cancellation and the satisfaction guarantee?

Customers can cancel orders generally before they are transferred to the 'Being prepared' status, though cancellation options may be limited once preparation has started. To process requests faster, users should include their order number in their message when contacting support. The company also offers a quality and satisfaction guarantee where unsatisfied customers can request a free replacement.

Which countries and cities are served by myglobalflowers?

The business serves customers in the US, Canada, UK, Germany, France, and many other countries worldwide. They operate in 89 countries and deliver to over 3,500 cities globally. The website supports multiple currencies including USD, EUR, GBP, CAD, and AUD.

What does the Trustburn rating split and review history indicate?

The Trustburn rating is 4.1 out of 5 stars based on 12 reviews, with a mix of 5-star, 4-star, and 3-star ratings. Some reviewers praise the freshness, beauty, and timely delivery of the flowers, while one review mentions a lower rating but still expresses satisfaction with the quality and presentation. The reviews are from 2023 and range from early January to late November.

What do multiple reviewers consistently praise about the service?

Common themes in positive reviews include the freshness and vibrancy of the flowers, the stunning arrangement quality, and the helpfulness of customer support. Many customers mention ordering for milestones like Sweet 16, 21st, and 30th birthdays, as well as Mother's Day and anniversaries. The website is also noted for being easy to navigate with a simple ordering process.

What technology and app features are available to customers?

The mobile app is available for ordering flowers and gifts, and users can track their orders within the app. The website also features a 'Same Day' section for urgent deliveries and a 'Luxury Collection' for premium options. Customers can filter products by price, flower type, color, and arrangement style.

What values and operational standards does myglobalflowers claim?

The company emphasizes responsibility and quality as core values, working with trusted local florists to ensure freshness. They highlight that bouquets are handcrafted by local florists and delivered by couriers who pass them directly to recipients. The service aims to help customers express feelings even from afar.

What should a new customer know before placing an order?

A first-time customer should know that they can get a discount on their first app order using the code 'APP'. The website allows filtering by price, flower type, and color to find the perfect bouquet. Orders can be placed for various occasions including birthdays, weddings, and sympathy events.

How can customers reach support and what guarantees are provided?

The business provides 24/7 customer support via email, phone, and live chat, with an average first response time of about 5 minutes. They offer a 'Freshness guarantee' and allow customers to see a photo of the bouquet before delivery. The contact page lists operating hours as Monโ€“Sun from 12 PM to 4 AM ET.

What scale and customer base statistics does myglobalflowers share?

The website mentions that they have over 1,000 verified customer reviews and operate in 89 countries with 5,000+ florist partners. They claim to have delivered 300,000+ orders and serve 150,000+ happy customers annually. The site also highlights that they are trusted by over 100,000 customers each year.

What specific gift sets and plant options are available?

The company offers a variety of gift sets including chocolate and flowers, wine and flowers, and balloons and flowers. They also provide funeral and sympathy plants, as well as potted plants and succulents for Mother's Day. The catalog includes heart-shaped roses and mixed bouquets with exotic flowers.

What is the official website of myglobalflowers?

The official website of myglobalflowers is myglobalflowers.com.

AI-generated from reviews on this page. Verify anything important with the company directly.

Valerie Waddell
Reviews 1

I am a regular customer of myglobalflowers.com and have always been pleased with their products and service. The flowers are always fresh and the arrangements are beautiful. Their website is easy to navigate, and the ordering process is simple. Highly recommended!

News

No news yet. This is where the business shares its own updates and press.

Photos

No photos yet. Photos shared by reviewers will show up here.

Widgets

Boost your business trust by displaying a widget on your website โ€” a simple way to convert your visitors into customers.

Get the widget for your site →

About myglobalflowers

We have more than 200 beautiful bouquets in our catalog and continually add new and exciting items. We have a quality and satisfaction guarantee on all of our products. If for some reason you are not completely satisfied with the quality of our products, please contact us immediately and we will replace the product for free.