Mudge's Appliances

2.6 · 21 reviews
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aunty dud
Reviews 1
2020-10-04 14:02

EDITED: THIS BUSINESS IS OUT OF BUSINESS.

EDITED: THIS BUSINESS IS OUT OF BUSINESS.
We called Mudge's when we moved to St Thomas in the winter of 2015. The man on the phone (not the owner) was beyond helpful, explaining modern washing machines to me and giving advice and his personal experience. I was a laundromat user, and then we had a l...

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stephethomson
Reviews 1
2020-08-11 08:20

Terrible phone experience. Didn't even ask me que...

Terrible phone experience. Didn't even ask me questions just told me to come down and look. Last time I replaced my fridge over the phone and never had to step foot in the store. I was going to buy a washer and dryer over the phone what better customer could you have!

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barb trebulay
Reviews 1
2020-06-11 00:14

I have always had a good experience with this comp...

I have always had a good experience with this company. We buy all our appliances from Mudges and have always been pleased with their service - especially the free delivery and attention we receive in store. We feel it is important to shop locally too! I would recommend them as their prices are goo...

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Sandy Carter
Reviews 1
2020-06-09 15:43

Had a good experience with the salesman, however, ...

Had a good experience with the salesman, however, whom ever was working when my husband went to pick up our fridge was extremely rude and arrogant. He was mad that we didn't pay for delivery - which why would we when we own a pickup truck?? Then he complained about how high my husbands truck was and...

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Jonathan May
Reviews 1
2020-05-05 11:06

Went in for a part to fix my dryer and called befo...

Went in for a part to fix my dryer and called before hand to make sure they had it. After I purchase it you could clearly see that the initial price (written in pen by them) was scratched off with permanent marker and charged me almost double. Completely got taken advantage of, if your looking for p...

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Tyler P
Reviews 1
2020-03-11 06:44

Had a washer and they came over 6 times with their...

Had a washer and they came over 6 times with their 'trained' employees and could not fix my washer. They ordered wrong parts and charged me for them. They clearly did not know what there were doing yet charged me $700 to fix a year old washer.

Worse company ever. Horrible customer service.

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Rhonda Strik
Reviews 1
2020-03-02 06:08

Not very pleased with how long I have had to wait ...

Not very pleased with how long I have had to wait for service. Part has been in for over a week and now they have cancelled service on me this week and I have to wait another week for my washer to be fixed. I would not recommend this company.

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Kris Keillor
Reviews 1
2020-02-19 00:45

This is a long-standing business in St Thomas. The...

This is a long-standing business in St Thomas. They offer a good selection of product. They offer good support and repair services. However appliance delivery could use a little help. The young man doing deliveries are very nice but occasionally Lac the proper accessories to get your old appliances ...

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Brandon Olsen
Reviews 1
2020-02-05 13:41

Just called them to see if they had a part I neede...

Just called them to see if they had a part I needed. He said they do not carry it and that they would have to special order and there would be no refund and then hung up. I didn't even have a chance to say anything else, just click. The other reviews on here seem pretty accurate.

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Ron Taylor
Reviews 1
2020-01-05 04:06

Had a terrible experience. Purchased a full set o...

Had a terrible experience. Purchased a full set of appliances for our new house including a gas stove. Arranged for store tech to see new house and make a parts list for gas line to kitchen but he was a no show. Store said they were too busy. On move day the gas stove arrived but the tech wouldn't ...

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