Questions about MTS Towing
What is MTS Towing?
MTS Towing is a trusted towing and roadside assistance company serving the Kitchener-Waterloo Region for over 20 years, providing fast, reliable, and professional services for cars, trucks, commercial vehicles, and heavy equipment with a modern fleet of fully equipped tow trucks and certified operators.
What specific towing services does MTS Towing provide?
The company offers a full range of towing services including car towing, flatbed towing, accident recovery, light-duty and heavy-duty towing, underground towing, and 24/7 roadside assistance for vehicles that won't start, broke down unexpectedly, or need to be transported to a repair shop.
How does MTS Towing handle emergency requests and what are their response times?
MTS Towing operates around the clock offering 24/7 emergency towing and roadside assistance across the Kitchener-Waterloo Region, Cambridge, Guelph, and surrounding communities, with a stated goal of a 30-45 minute ETA for responses.
What certifications and safety measures does MTS Towing maintain for its operations?
The business is fully licensed and insured with certified, experienced operators who use modern equipment and regularly serviced, fully inspected tow trucks to ensure maximum reliability and safety for every customer.
How can customers contact MTS Towing and where are their main locations?
Customers can reach MTS Towing by calling (226) 772-4699 or emailing info@mtstowing.ca, with two physical locations in Kitchener at 168 West Avenue and 250 Mill St Unit 4 available for fleet support.
What do some Reddit users say about their experience with MTS Towing?
Some reviewers on Reddit describe the company as a complete scam and accuse it of committing insurance fraud, noting a situation where a tow truck arrived three cars behind a rear-ended vehicle and towed it before state police arrived.
How does MTS Towing handle low-clearance and underground vehicle recoveries?
The company provides specialized underground towing using low-profile equipment to safely remove vehicles from tight spaces, steep ramps, and restricted-height areas in condos, apartments, and commercial buildings.
What roadside assistance services are included in MTS Towing's offerings?
For roadside assistance, MTS Towing offers boosts, lockouts, flat tire changes, fuel delivery, and winch-outs to get vehicles moving again quickly whether stuck in a parking lot, driveway, or on the highway.
What cargo transport services does MTS Towing offer for businesses?
MTS Towing also provides cargo services including scheduled deliveries, warehouse-to-warehouse moves, freight transfers, and urgent cargo recovery for palletized cargo, equipment, commercial goods, and construction materials.
How does MTS Towing handle emergency gas and fuel delivery?
The company delivers regular gasoline and diesel on an on-the-spot basis throughout the region, including highways like the 401 and 7/8, with most fuel delivery calls reached within 20-30 minutes depending on traffic.
How long has MTS Towing been in business and what is its history?
MTS Towing has been operating since 2018 but claims over 20 years of trusted service in the Kitchener-Waterloo Region, having grown from a small local operation into a full-service fleet.
What are the terms for fuel delivery versus towing with MTS Towing?
The business states that fuel delivery is often the fastest and most affordable solution if the only issue is an empty tank, and they will only tow a vehicle if necessary after delivering fuel.
What geographic areas does MTS Towing cover for its services?
MTS Towing serves a wide area including Kitchener, Waterloo, Cambridge, Guelph, and surrounding communities, with a central yard and expanded fleet allowing quick response across major routes like HWY 401, HWY 7/8, and HWY 6.
How can a first-time customer get started with MTS Towing?
To get started, customers can call (226) 772-4699 or visit the website to get a quote, with the company promising fast local response and honest service for all vehicle types.
What is the official website of MTS Towing?
The official website of MTS Towing is mtstowing.ca.
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About Us:
MTS Towing is a trusted towing and roadside assistance company serving the Kitchener-Waterloo Region for over 20 years. We provide fast, reliable, and professional towing services for cars, trucks, commercial vehicles, and heavy equipment. Our experienced team specializes in car towing, flatbed towing, accident recovery, light-duty and heavy-duty towing, underground towing, low-clearance vehicle recovery, and 24/7 roadside assistance.
With a modern fleet of fully equipped tow trucks and certified operators, we are committed to delivering safe, efficient, and dependable service whenever our customers need help. We proudly serve Kitchener, Waterloo, Cambridge, Guelph, and surrounding communities, with rapid response times along major routes including Highway 401, Highway 7/8, and Highway 6.
At MTS Towing, our mission is simple: to provide honest, professional, and customer-focused towing and recovery services backed by over two decades of experience and a reputation for excellence.
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- Website
- mtstowing.ca
- Phone
- (226) 772-4699
- info@mtstowing.ca
- Address
- 31 Arthur St S, Elmira, ON N3B 2M4
- Founded
- 2018