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Mr Plumber INC

4.2· 9 reviews
Average ratingGreat
4.2/ 5

Based on 9 reviews

544%
433%
322%
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What reviewers say about Mr Plumber INC

Based on 9 reviews, listing data and website checks · updated today

Customers frequently describe the plumbers as professional, prompt, and efficient, and several say they are happy with the service and would recommend the company.
What is Mr Plumber INC?

Mr Plumber INC is a locally and family-owned business founded in 1999 that provides plumbing, heating, cooling, sewer maintenance, and repair services for both residential and commercial properties in Kansas and Missouri. The company emphasizes transparent, upfront pricing and offers manufacturer and labor warranties on most services. Their team undergoes yearly training to stay current with plumbing systems and equipment.

Where is Mr Plumber INC located and which areas do they serve?

The business operates out of an address at 3057 Merriam Ln in Kansas City, Kansas, and serves a wide range of locations including Overland Park, Olathe, Shawnee, Lenexa, Stilwell, Mission Hills, Leawood, Mission, Prairie Village, and various cities in Missouri such as North Kansas City, Liberty, Gladstone, Lee's Summit, Grandview, Independence, and Parkville. They also provide services to surrounding areas in both states.

How can I contact Mr Plumber INC?

Customers can reach the company by calling their main phone number at (913) 238-1498 or by filling out the contact form on their website. The business also offers over-the-phone estimates and promises email responses within 24 hours for inquiries.

What are the business hours and how to book a service?

The company's business hours are Monday through Friday from 8:30 am to 5:00 pm, with the office closed on Saturdays and Sundays. Holiday hours may vary, and they encourage customers to request a call back if they need immediate assistance outside of standard hours.

How recent are the reviews and what is the current rating?

Recent feedback on Trustburn shows a 4.2 out of 5 rating from 9 reviews, with the most recent comments dating back to May 2023. The rating split includes several 5-star reviews praising promptness and efficiency, alongside some 3-star reviews mentioning minor concerns or average performance.

What do reviewers commonly praise about the service?

Reviewers frequently praise the company for its quick response times, professional demeanor, and ability to fix issues efficiently while leaving the work area clean and tidy. Many customers highlight the knowledge and politeness of the plumbers sent to their homes.

What specific products and services does the company offer?

The website states that Mr Plumber INC uses high-quality parts from brands such as Gerber, Moen, and Delta for their installations and repairs. They also specialize in specific services like blower motor maintenance, fan installation, heat pump repair, and thermostat installation.

What makes Mr Plumber INC different from competitors?

According to the website, the company differentiates itself by being locally and family-owned, providing affordable and upfront pricing, and offering a 100% satisfaction guarantee on their heating work. They also emphasize transparent pricing and yearly technician training.

How does the booking and service process work?

The process for getting started involves contacting the company via phone or website, receiving an estimate, and then scheduling the service. The team aims to respond quickly to restore warmth and comfort to homes or businesses.

How long has the company existed and who leads it?

The company has been in operation since 1999, making it a long-standing business in the Kansas City area. Their owner, Steve Chilcoat, and his team have built a solid reputation as one of the most trusted plumbing and HVAC businesses in the region.

What payment options and additional features are available?

The business accepts various payment methods including American Express, Cash, Check, Discover, MasterCard, and Visa. They also offer pickup and delivery options for certain services, though specific details on these are not elaborated in the provided text.

What warranties and guarantees are offered?

The company's website highlights that they offer manufacturer and labor warranties on most services, ensuring customer protection. They also provide over-the-phone estimates and aim to respond to emails within 24 hours for timely service.

What should a first-time customer know?

A first-time customer should know that Mr Plumber INC provides both residential and commercial services with a focus on quick, efficient repairs. They encourage customers to request a call back and are committed to transparent pricing and quality work.

What is the official website of Mr Plumber INC?

The official website of Mr Plumber INC is mrplumberkc.com.

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About Mr Plumber INC

Address
3057 Merriam Ln
Categories
Construction