Plan for well over 2 hours at your home with an hour of it pushing you to buy an overpriced product. Had to tell then to leave after multiple times I would not buy. Kept pushing financing after I told them twice I do not want to finance. Extremely unprofessional way to approach a sale inside a custo...
Totally pleased with entire process. Salesman was thorough, well-informed, courteous and professional. I don t normally purchase top of the line products but I m sure I won t regret it in the future.
I never experienced superb service like the service I got from Mr. Roger's Windows. The day of my installation, I got a called from Craig Bechthold, the person who would be installing my door to let me know he would be arriving in 30 minutes, which he did. When he got to my home, he introduced his c...
My husband and I had our windows done by Mr. Rogers and were very happy with both the product and service, so we went with them again for our front door. The door installers (Craig and Zachary), as well as our window installers, were all very polite and professional. They really seemed to care about...
We just had the prettiest french door installed by a wonderful crew. Craig Bechthold and Zachary Owens were excellent. They took their time to ensure a perfect install! Install is the second most important thing; number one is getting the best quality product. Thank you!
Someone, a very fast talking man, was who came to the door. He spewed it all quickly. I wasn't feeling all that well (WAY BEFORE COVID). I loved the color of a colonial blue door. He was quick to whip out the colors. Mistake #1. Mistake #2 was him telling me that our new front door AFTER it was ins...
One of the smartest things I have done was call Mr Rogers windows and doors to replace my patio door. They were very prompt in their service and would always return a call. Duane B. ,Shane H., Shawn T. were very knowledgeable and friendly to work with. They went beyond the normal to satisfy me.I wou...
The sales process, planning, and installation was great. I never knew how much went into choosing windows. We were originally going to go with all white windows inside and out with no grills inside the panes. After talking with other companies, no one up to this point had even brought up other optio...
We had a challenging job--to remove a large glass block front window and replace it with a five-window bow. The whole team at Mr. Roger s performed with courtesy and professionalism. The work was done by Craig, Jimmy, and Zach, and they could not have been better. The window is beautiful. The house ...
We had Mr Rogers install windows a few years ago. We hadn t changed our front specialty window at that time. Today they installed our new specialty front window. The window was installed by Duane B, Shane H and Josh M.
These gentlemen were prompt polite and did a wonderful job removing our old wi...
I worked for mr Roger's windows I did everything they asked of me and I got singled out and picked on and because I stood up for myself gerry Roger's fired me for no reason he legally had no grounds to fire me they are over priced and stuck up
I ve lived in Hampton Roads almost all my life and grew up hearing about the QUALITY of Mr. Rogers Windows products. But now I know they also have QUALITY employees. So happy this company is part of MY neighborhood!
Absolutely thrilled with our recent installation of new windows by Mr Rogers Windows. The installation team, Craig Bechthold, Zachary Owens and Anthony Taylor went above and beyond. They were so respectful of both me and my property. They patiently and thoroughly answered all of my questions. Hi...
Shane, Anthony and Jimmie were quite a team and they worked like a machine. They were professional, considerate of my home and my space during the installation - not intrusive and respectful of my questions and comments. Will recommend this dream team to my referrals - in VA and DC.
Awesome experience. Craig, Zachary, and Noah came in and explained exactly what they would do. Then they proceeded to do it. They were focused on their job but had time to explain what they were doing and respond to our concerns while working. Great guys. Great job. We would recommend them to ...
Unbelievable! From the time their Design Consultant arrived to discuss the company and their window replacement options, Mr. Roger s made numerous promises and then, OVER DELIVERED!!! They were, barring none, the most professional and competent company we have dealt with. The Design Consultant exp...
Very professional, finished job on time, cleaned and removed all traces of old windows.
Solid Company. One of the best Home improvement vendors we have worked with over the years. Informational Sales visit (not pushy), Set date, met date and the windows work great!. We had issue with one of the windows and it was replaced quickly as promised in contract. I strongly recommend this ...
The windows installed in my home a few days ago was a very good experience. The Installers were professional, arriving on time and completing the work in one day. They removed and replaced window coverings and cleaned up any debris. They wore masks and foot coverings while inside my home. The wi...
I had my windows installed recently and the staff was very accomadating and very professional. Although they were to do it two days, due to the weather they had to do it all in one day. I was very impressed at the proactive approach that they took in order to get my windows done in one day! The se...
We are so very pleased with our Renewal by Anderson windows purchased and installed in 2010 by Mr. Rogers Windows. Installation went smoothly and exactly as promised. The windows operate with ease and they add a lot of beauty to our older home.
Most recently, we had window cleaners who accident...
Let me tell you, this was the best possible experience we could have asked for. Both crews were absolutely amazing. Professional from start to finish, on time, took time to explain things as they went and answered each and every question we had. Craig Bechthold and Shawn Emch were solidly positive l...
After having new front doors and a huge window replaced in my home by Mr. Rogers Windows, I will never use another company for such jobs. Craig and Jimmy were polite, professional, clean, and thorough. Although the prices are slightly higher than some other companies we had received quotes from, i...
Absolutely amazing experience, from the customer service, to the product, to the installation, everything at Mr. Rogers Windows is perfect!
The entire process from beginning to end was so easy. Everyone at Mr. Roger's went out of their way to make sure we were informed and happy. Mary with design was very patient and helped us come up with perfect windows for our home. When it came time for install, Craig Bechthold and his crew- Wes, Gu...
So I will start off with the sales portion, effectively delivered the product and followed up to ensure we were satisfied. I can t say enough about the installation team led by Sean. Wonderful hard workers who made sure that everything was as perfect as they could make it. Ensured that lead paint pr...
Craig Becktold and Zachary Owen s were awesome my door is gorgeous five star review they were great professional on time and very polite highly recommend
Mr Rogers installed my windows about 8 years ago and we have truely loved them!! We had 3 other companies come out and give prices. We choose Mr Rogers Windows because of the quality of windows. They had the best warranty package of every company that came to my home. I will always pay the extra for...
I really couldn't be more impressed with the whole experience of buying Renewal by Andersen windows from Mr. Rogers Windows. I had no intention of spending more than a certain amount on new windows but when I really listened to the salesman and thought about what he said, I realized the difference t...
The company is a bit pricey, but they are a good company to work with and have a good warranty. The installation of our door exceeded my expectation. The installers were polite, neat, courteous, and knowledgeable. Craig Bechthold and Anthony Taylor were wonderful to work with. They did a thoroug...
Thank you so much! You replaced the windows in my home. I was anxious about the investment and the quality of work.
Thursday when Craig , Greg and Zachary arrived I was greeted with smiles, handshakes. They verbally and physically reviewed the job order To clarify any questions.
I told them today...
Craig Bechthold, Zachary Owens, and Greg Jones did an immaculate job installing windows in my home.
My installers Craig Bechthold and Anthony Taylor were prompt in their arrival. They explained what they would be doing. They made sure carpets were kept clean and always kept covers on their shoes in the house. The windows were as expected, and installation was done in a reasonable amount of time. C...
Our experience with the entire process of purchasing windows and sliding doors with Mr. Rogers Windows was stellar. Melissa gave us great recommendations, John got accurate measurements, and Craig, Shawn, Josh, and Zachary installed our sliding doors and windows. Everyone was professional, effici...
Bottom line, you get what you pay for. Their products are more expensive but are completely covered for life. Their crews are not sub-contracted out either and their customer service is top notch.
The experience was a good one starting with the first contact. This was no ordinary sales person! He had a real sense of design. I originally had two double hung windows in my kitchen with a thick wood post between them. He suggested a single large awning window, with no grids to fill that space...
Could not be happier with the entire process! From the in-home consult with Stephanie Law; who was patient, knowledgable with her product and creative with her ideas. To the absolutely professional and detail oriented install team of Zach Owens, Greg Jones and lead by Craig Becthold. The project ...
Decided too use a different vendor due to high pressure sales tactics and Mr. Rogers won't stop calling. I replaced the windows a year ago...
When i had an appliance company gouge my front door, I did not know where to turn. I called Mr Rogers who had installed the door and after discussing various options, they were able to get my door back the the original beauty. Thanks again!
We had 2 doors installed by Craig, Anthony and Tim. All the work was accomplished in a skillful, efficient manner. The crew chief Craig was very resourceful in resolving unexpected issues as they occurred and kept the crew working in a well organized manner. All our questions were answered in a f...
We started our experience with Kenny. He listened and provided the perfect plan to meet our needs. John measured everything to order the supplies. Both men were courteous and responsive. Ashley made all the appointments and sent pictures of both men so that we could be comfortable with who was comin...
Ashley found a way to make it happen financially. Mikey led a clean and courteous work force. These guys even installed in the rain. Lots of fingerprints left on the windows after installation. Sending a cleaning crew out to clean the windows after installation would have been a nice touch with such...
Just finished having my new Mr Rogers windows installed and want to give an outstanding shout out to the crew (Craig Bechthold, Zachary Owens, Justin McKenzie, Greg Jones, & Ryan Cailliet). Not only do the windows look great, but the crew was very professional and personable. Each member took the ti...
hired me for a job...went to orientation..start my first day they tell me they dont need me...i bet they have lost alot of horrible workers since letting a good one go the first day
This is our second time using Mr Rogers windows, this time for door installation. It was a big job, including changing French doors to 4-panel sliding glass doors. Craig Bechthold, Zachary Owens and Noah Bechthold were fantastic in the installation and were so clean. Having young children the clean ...
Craig, Jimmy, and Cody installed our windows several weeks ago and were so courteous, hardworking, and professional. They did an excellent job and I'm amazed at how efficient they were. They left everything clean when they were finished and we are so happy with their work and our new windows.
T...
Greg Jones and Tim Cushman installed our windows did an excellent job. They arrived on time each day and went above and beyond. They kept us informed of their arrival times, as to how they would proceed with the days installations, and when they would wrap up each days work. They let us know if t...
Kind, Professional and Engaging are the words that come to mind for the staff I have encountered from MRW. In the first case, Veronica was going around the neighborhood calling on houses for window replacements, it was a cold call. When I came to the door, Veronica presented herself as such a nice...
We recently replaced 11 very old leaky windows with Mr. Rogers' Andersen Renewal windows and are thrilled with them! The salesman (Mr. English), installers (Jimmie, Josh, Ryan), and the follow-up team were all very professional, organized and thorough. We are thrilled with our new windows and ...
Absolutely love the windows we had installed by Mr. Rogers Windows. The whole feel of the house is different and the outside looks so much better.
Everything was explained and gone over by the salesman, the company kept us informed of what was going on and when. They called before to remind us ab...
Duane B and Shane H did an excellent job and were friendly and helpful
Great experience from start to installation! The installation team of Craig Bechthold, Zachary Owens and Josh McCall were punctual, courteous and professional for the window installation in our sunroom. They also reinforced an existing window sill! We are very pleased with the product, sales and ...
We are so grateful for your professionalism, courtesy, promptness, quality and just the total package. Sean, Greg, Ryan and Noah were all terrific! We will most definitely recommend Mr Rogers Windows. Thank you so much!
We had Mr. Rogers Windows install our new windows. The experience was fantastic! Mr. Rogers Windows is by no means the cheapest option available for window installation, but I can 100% confirm that they are worth the price! The knowledge, professionalism, and responsiveness throughout the process wa...
Craig, Justin & Eric did an excellent job installing new sliding glass doors in our living room and master bedroom! They were consummate professionals. Their customer service and attention to detail were outstanding. Also, they left our condo as clean as when they arrived. I would highly recommen...
Way too expensive! Can find windows other places at 1/2 the price. Sure they'll talk about quality and all that but shop around you will EASILY beat the price.
From the sales consultation to the installation everything was professional. James clearly presented the different options, Anne kept me informed about the progress of the order and install dates, and the installers Duane, Craig, Shane, and Cam did a beautiful job. I have new windows and patio doors...
We had a great experience from the sale to the installation.
Craig, Justin and Anthony were very professional, meticulous and courteous. They are an asset to Mr. Rogers team.
Thank You Mr. Rogers Windows for my new Sunroom, Bathroom and Frog windows. Very please from the salesman James to the installation by Greg & Zach. Very professional, very quiet, and kept me informed at all times of when they were coming, how long the installation would take, very pleasant experi...
We had our windows installed several years ago based on their Worry-Free guarantee. Over the last couple of years we have begun to notice draft and sound issues. When I called they tried to charge a service fee and the tech that came denied any issues and accused me of poor maintenance. We have inst...
A little more expensive but quality and service is like no other. We purchased 15 windows in 2002 and the lifetime warranty is exceptional. We have called them twice over the years and they have always fixed caulking issues or weather strip issues without giving us a hard time. We received 5 qu...
The best hassle free lifetime warranty on their products.
Greg Jones and Zach Owens were exceptional technicians. Prior to the removal of the old windows, they placed a pad under the windows to be removed. They were careful to remove the old windows and paid close attention to details when installing the new windows. They cleaned up thoroughly after the...
The added expense is well worth the integrity of the composite windows, and the very elegance in their appearance! I had a very satisfying experience from start to install!!
The Mr Rogers team did a fantastic job. From start to finish they were highly skilled, professional and efficient. They transformed our home, completing a job that most other contractors would be unable to handle.
My installation began yesterday with the team headed by Craig Bechthold with Zachary Owens and Greg Jones. Craig gave me a call prior to leaving the warehouse to let me know when they expected to arrive and they arrived precisely on time. This team was polite, efficient and ready to get to work. The...
We are completely bowled over by Mr. Rogers Windows! We needed our front entryway replaced, and were considering replacing a slider and perhaps an entry door to our garage. Having been familiar with the quality of Andersen windows and doors, we discovered Mr.Rogers Windows carried their products s...
The installation team, Duane B., Shane H., and Greg A., were obviously experienced and professional, but also courteous and responsive to my questions and concerns. Overall, an absolutely top-notch experience.
Stop calling me!!!!! What is wrong with you people. Don't you fricking get it? FFS!
They installed all of our 24 Windows barely 1 1/2 years ago. They did a great job and I rated the company with 5 *. Based on that we ordered a very high priced Patio door. But this is a disaster.
The young nice person and his helper tried to install this door and the upper window. The door is okay....
I am a repeat Mr. Rogers Windows customer and that's because I am very pleased with the quality of the work, the product, and the professionalism of the staff. 'Always willing to invest in very good quality product and service. Shout out to Mr. Craig Bechthold and Mr. Zachary Owens who did top-notc...
We have been customers of Mr. Rogers Windows since 2004. We had Mr. Rogers replacement windows installed in our home in Newport News. We had them back a couple of years later to install a new front door. Moving to Smithfield in 2012, we didn't think we would be replacing anything since we built a n...
So far I have had 2 issues with installation, however, the customer service has been wonderful as far as addressing the concerns which is exactly what I would expect from any professional company. I do not regret my decision and would recommend them.
Please pass on a hardy well done to the Mr. Rogers crew: Jimmie, Shane, Craig and Zack. Workmanship of the highest quality, the install team were courteous, professional and industrious with their product installation. From beginning to end, the install was a well-executed plan, a picture of solid...
The sliding door was installed in a quality manner. Door looks great. Craig and Jimmy obviously are experienced craftsman and it was a pleasure to have them as the installers. On time, professional, excellent cleanup, and I am a very satisfied customer. The whole process with Mr. Rogers Windows was ...
We are very pleased with our new windows which have reduced the street noise and have created a wonderful sun room for our apartment. The service is superb with Mr. Rogers from the initial estimate process all the way through installation and clean up. We couldn't be happier and will recommend them...
We were fortunate to have Craig Bechthold and Zachary Owens as our installers. Their professionalism, friendliness, neatness and the attitude that we should be pleased with everything was most appreciated. A terrific job and we love our door!
First let me say, I could not be happier with my experience with Mr. Rogers Windows. We are remodeling our house and have had various vendors doing different things (new carpet, new appliances, etc). Mr. Rogers was hired to replace our french door. The ONLY vendor who showed up when they said they...
Mr Rogers was a great in helping me choose the door's for my home. It was my first big purchase in my new home and they were very patient answering all the questions I had. The quality of the product was more than excellent and I'm so pleased with the end result. I will definitely use Mr Rogers agai...
Their products really do sound great, however they spent nearly 3 hours at our home for the free assessment. Then pressured us to purchase a product that was thousands of dollars out of budget. They were just doing their jobs, but I don't like the pushiness of the approach.
Mr. Rogers windows and crew are outstanding!
we had all of our windows replaced, a window converted to a door and a door converted to a door. The crew, Jimmy, Josh, Craig, Zachary and Russ, were outstanding, polite, courteous and respectful. I would welcome them to my home anytime, a pleasure to ...
It was sad today when they told me they "require a minimum of "90 minutes" in home consultation to give me the price on "1 sliding glass door" replacement. I asked if they could do it in 60 minutes and they said "no" and "they cannot schedule a time" Maybe it is just me being crazy, but 1.5 hours ...
If your looking for ease of mind and quality service look no further. Mr. Rogers Windows has exceeded my expectations. From start to finish I was informed, reassured and comforted that I made the right choice. The day of my install, Craig made me aware of not only his arrive but the steps he was tak...
We love our new Mr Roger's French door and front door. The installers were prompt and professional. The product of high quality and knowing I'm supporting a local family owned and operated business was a plus.
DuaneB., Shane H.,and Zac O. Replaced our windows and they did an excellent job. They were skilled, professional and on time. We definitely recommend their services. Mr. & Mrs. Harrison
Not very happy with there service. Don t show up when they say and are very rude
It was a pleasure to work with the team of Craig, Greg and Zack for the installation of balcony doors. The removal of the old doors was complex and the team came up with solutions for each problem as it was discovered. The installation was done professionally, keeping our home as clean as possible ...
Craig Bechthold and Justin Cook just installed two sliding glass doors in my new home. They were amazing! Definitely plan on getting windows in the near future. Thanks again guys!
I would like to thank the installation team Duane Brown, Shane & Chad for the outstanding job they've done. They were very informative about my energy-efficient windows and I felt very comfortable with them in my home which is so important to me! I would highly recommend this company and team as ha...
Outstanding installation team! Jimmy and Shane were the best! Extremely friendly and hard working. I highly recommend Mr Roger windows replacement. Windows are high quality, easy opening and easy to clean! Construction was a very neat and clean process. We are very happy
Dwane, Shane and Cody were great. The workmanship was wonderful. They really did a great job. They went above and beyond to make sure we we totally satisfied with our new windows. They we very friendly and respectful. They answered all of our questions and took care of our concerns. Thank you ...
Noah Bechthold and the crew were fantastic. A very skilled and professional team.
Craig, Justin, Anthony, Eric just finished installing a custom frame French door for me. This is the go to team!!! these gentlemen were professional and knowledgeable about the whole process. I would recommended this team the next time I do windows.!!! 10 out 10
Veronica a consultant helped to plan an appointment that would work for my family with our busy schedules and gave me a few ideas on what to think about when the design consultant came over. James helped to draw together both mine and my husband's design ideas into door and window designs we were so...
Everyone we worked with was outstanding: Mary Gowans, Craig Bechthold, and Justin Cook. The doors we had installed are far superior than what our "new construction" builder put in 9 years ago.