I recently booked my vacation through Meteors travel and had a great experience. The staff was helpful and responsive, making the whole process smooth.
Questions about Meteors travel
What is Meteors travel?
Meteors travel is a Russian tour operator and luxury concierge service based in Saint Petersburg, offering curated tours and travel packages across Asia, Africa, the Middle East, Latin America, and the CIS. The company categorizes trips by type, including excursion, beach, health, and cruise, and lists destinations such as Turkey, Japan, and Egypt. It has been operating since 1999, with its founder, Irina Lebedeva, leading the team as the General Director and creative inspirer.
How long has Meteors travel existed and who runs it?
The company has been operating since 1999, making it over 26 years old in the tourism industry. It positions itself as a premium concierge service for booking global travel and a tour operator for domestic tourism in Russia. The team includes managers like Maria Abilova, Vera Lebedeva, Anastasia Badie, Anastasia Filatova, and Arina Antoshina, alongside Chief Accountant Lyudmila Repina.
Where is Meteors travel located and how can I contact them?
The business is located at Marata 9 in the Centralniy district of Saint Petersburg, Russia. It can be reached by phone at (812)240-47-05 or through the mobile number +7 (968) 195-95-02. The office operates Monday through Friday from 11:00 to 19:00, while the call center is available Monday through Sunday from 11:00 to 20:00.
What should a first-time customer know about Meteors travel?
First-time customers should know that the company offers a full range of tourist and concierge services, including group and individual tours worldwide. They emphasize a personalized approach, claiming to find unique solutions in the ocean of individual tourism. The website highlights that they have been leaders in sales for leading hotel networks for more than 26 years.
What makes Meteors travel different from competitors?
The company distinguishes itself by combining an author's approach with professional market expertise. They claim to have started many directions as pioneers, turning previously unexplored routes into desired destinations for sophisticated travelers. Their goal is to provide an ideal combination of quality, benefit, and impressions without the need for clients to search and compare.
Who is Meteors travel for and what types of trips do they offer?
Meteors travel serves a wide range of clients, from those seeking luxury beach resorts on the Maldives to families looking for safari experiences in the Philippines. They also cater to individuals interested in river and sea cruises, as well as health and wellness tours. The company explicitly mentions organizing both group and individual trips for discerning travelers.
What do reviewers praise about Meteors travel?
Reviewers consistently praise the staff for being helpful, responsive, friendly, and professional. Many customers highlight the outstanding customer service and the ability of the team to address queries efficiently. The service is frequently described as top-notch, with staff going above and beyond to make trips memorable.
What specific tours and prices are available on Meteors travel?
A specific product offered is the 'Bright Journey to Central America,' which includes a 13-day trip to Costa Rica and Panama. This package features visits to the Panama Canal, Poas Volcano, La Pas Waterfalls, and Monteverde Hanging Bridges. The price for this tour starts from $5,550.
What types of vacations and destinations does Meteors travel cover?
The company offers a variety of vacation types, including excursion tours, beach holidays, health retreats, and cruises. They also specialize in author's tours and luxury concierge services in Russia. The website lists specific destinations like Conrad Maldives Rangali Island, Emerald Maldives Resort & Spa, and Four Seasons Maldives at Landaa Giraavaru.
How does Meteors travel ensure quality and stay updated on trends?
The business operates as a tour operator and a company for accepting foreign tourists in Russia. They participate in leading international premium tourism exhibitions for professionals to stay updated on industry trends. Their team personally inspects new and trendy hotels and routes to ensure they have fresh, first-hand information.
What awards and recognitions has Meteors travel received?
The company has received awards and recognition, including 'Dubai Women' in 2017 and 'Visit Petersburg' in 2018. They have also been noted by AEROFLOT and received awards at WTM London and VisitPetersburg in Doha, Qatar. These accolades highlight their status as leaders in the industry.
What additional services and guarantees does Meteors travel provide?
The website states that they offer a personal offer and luxury concierge service in Russia. They also provide a wide range of services, from booking hotels to organizing excursions. The company emphasizes that they have no impossible tasks in tourism and aim to create a dream trip that perfectly matches client wishes.
What other details about Meteors travel are available on their website?
The company's website mentions that they have been operating since 1999 and have visited many countries. They claim to have a team of talented professionals dedicated to making every trip unforgettable. The site also provides a currency converter for USD and EUR, showing current exchange rates.
How is Meteors travel rated on Trustburn?
On Trustburn, Meteors travel has a rating of 4.2 out of 5 based on 11 reviews.
Is Meteors travel on social media?
Meteors travel has official profiles on Facebook.
AI-generated from reviews on this page. Verify anything important with the company directly.
I had a wonderful experience with a travel agency for my vacation. The service was top-notch and the staff was friendly and professional. Highly recommend them!
🌟🌟🌟 The customer service at Meteors travel was outstanding! The staff was friendly and efficient in addressing all my queries. They made my trip memorable. 🌟🌟🌟
I recently used a travel agency to book my vacation, and Meteors Travel was by far the best choice. Their professionalism and attention to detail were impressive. I highly recommend them.
I had an amazing experience with Meteors travel! The service was excellent and the staff were very helpful throughout my trip. I highly recommend booking with them for your travel needs.
😃 My experience with Meteors travel was fantastic! They helped me plan my dream vacation without any hassle. I can't thank them enough for the excellent service. 😃
I had an incredible experience with a travel agency while planning my trip. They provided excellent service and took care of all my arrangements. Highly recommended!
🌟🌟🌟 I had an amazing experience with Meteors travel! The staff was friendly and accommodating. They went above and beyond to make my trip memorable. 🌟🌟🌟
My trip with Meteors travel was incredible! The staff was attentive and made sure every detail was taken care of. I would absolutely travel with them again.
The travel agency provided great customer service and helped me plan my trip without any hassle. The whole experience was smooth and enjoyable. Definitely, recommend them.
The service provided by Meteors travel was top-notch. Their knowledge and expertise in travel planning were exceptional. I would definitely book with them again in the future.
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Официальный сайт туроператора Метеорс Трэвел в Санкт-Петербурге с удобным поиском туров в более чем 100 стран, бронирование отелей и подбор экскурсий! Мы собрали всё самое эксклюзивное и интересное для вас!
- Website
- meteors.ru
- Phone
- (812)240-47-05
- vip.dep@meteors.ru
- Address
- Marata 9