Melbourne Van Rentals

Melbourne Van Rentals is an owner-operated business based in Braeside, Victoria, that provides vehicle hire including refrigerated vans, passenger vans, trucks, and a range of budget to luxury cars. They offer services such as chauffeur car service, rent-to-own options, and both short and long-term rentals. The company claims to provide the cheapest rentals across the Greater Melbourne area with easy drop-off and pickup services from anywhere in the city.

The business lists a pickup location at 30 Belmont Ave, Clayton VIC 3168, Australia, while their main address is 5 Sugar Gum Ct, Braeside, Victoria, 3195, Australia. They also offer the option to have vehicles delivered to or picked up from a customer's specific location for an additional fee. This flexibility allows them to serve clients throughout Melbourne without requiring everyone to travel to a central depot.

All vehicles require a non-refundable booking fee to secure the reservation. When making a booking via telephone, the company will only take a credit card number initially, with full payment collected on the day the customer collects the vehicle. For other payment methods, they accept cash, Visa, MasterCard, PayID, AMEX, and EFTPOS at the commencement of the hire.

To collect a vehicle, customers must present a full valid driver's licence, pay an agreed security deposit, and provide proof of current address. Australian licence holders need two forms of ID, such as a driver's licence and a utility bill or bank statement. Overseas licence holders are required to bring three forms of ID, including a passport and proof of address, or the rental cannot be processed.

The rate includes GST, basic insurance, 24-hour roadside assistance, and the agreed kilometre allowance. However, the insurance is subject to an excess, meaning customers are liable for damages above a certain threshold. The company also notes that Visa and Mastercard transactions attract a 1.5% surcharge, while AMEX attracts a 2.5% surcharge.

Customers can choose from a wide variety of vehicles, including refrigerated vans like the Ford Transit 1 Ton and Volkswagen Crafter VW50 2 Ton Van. The fleet also features passenger vans such as the Toyota Hiace New Shape Commuter Bus (12 Seater) and Hyundai Staria Highlander (8-Seater Van). For personal use, they offer budget cars like the Toyota Camry Hybrid 2021 Model and luxury options like the Mercedes-Benz S450.

The company states that they have been in business for 10 years and believe in friendly, efficient service with no hidden costs. They aim to provide top-quality commercial vehicles for various needs, from contractors transporting supplies to families completing a move. Their goal is to make the rental process as easy as possible for every customer.

The company offers flexible options for short-term and long-term rentals, as well as chauffeur car services and rent-to-own plans. They also provide a chauffeured car service for those needing a driver. These diverse offerings cater to both commercial and personal requirements, ensuring there is a suitable vehicle for every specific need.

If a customer decides to voluntarily return the rental vehicle, including keys and accessories, prior to the expiry of the hire term, no refunds are given. This policy applies regardless of the reason for early return. The company also provides a confirmation email containing the details of the reservation once the booking is made.

For those without a credit card, customers can hire a vehicle by using a Visa or MasterCard debit card. This method involves getting a pre-authorization on the card for the agreed amount. This ensures that the company can secure the booking even if the customer does not have a traditional credit card.

The fleet includes specialized refrigerated trucks such as the 3 Pallet Hino 300 and 6 Pallet Hino 300, as well as standard vans like the IVECO Daily 16 Cubic Van. They also offer utility vehicles like the 1 Tonne Cab and Dual Cab Ute. This variety ensures that customers can find a vehicle suited to their specific load and transport needs.

The company provides a drop-off and pick-up service at the customer's location for an extra fee, in addition to their standard Braeside pickup. This service helps customers who cannot easily travel to the main office. They also offer a chauffeured car service as part of their broader vehicle hire options.

You can reach Melbourne Van Rentals by phone at 0450747874.

The official website of Melbourne Van Rentals is melbournevanrentals.com.au.

Melbourne Van Rentals has official profiles on Facebook.