Mel Rapton Honda

3.8 · 313 reviews
melraptonhonda.com Write a review
T
T B
Reviews 1
2020-10-28 03:35

I figured it's time for a new car and decided on a...

I figured it's time for a new car and decided on a Honda. Went in and wanted the car for a certain price out the door during negotiations. Well, they said they couldn't go that low so I thanked them for their time and left. Got a call from a manager a few days later asking me to come in. I said I'm ...

Read full review

Y
Yihua Zhang
Reviews 1
2020-10-27 18:47

I had my timing belt changed for my 2007 Odyssey i...

I had my timing belt changed for my 2007 Odyssey in here, I have learnt a lot trick about this, and summarize here.
First of all, I did search on ebay about the timing belt kit, and found the following things cost only ~320$ and they shall be changed together with timing belt:
Timing Belt(Honda / ...

Read full review

R
Randy R
Reviews 1
2020-10-26 18:38

Purchased a new 2020 Honda from Manvir Dhillon on ...

Purchased a new 2020 Honda from Manvir Dhillon on August 18, 2020, walked away with a beautiful ride at a very fair price. "Dhillon" went the extra mile numerous times and made the whole experience very pleasurable -- could not recommend him more highly.

Read full review

D
Dave Pickering
Reviews 1
2020-10-26 05:35

We had our car service there. Price quote inaccur...

We had our car service there. Price quote inaccurate, return calls or follow up never happen had tp call back. We made an appointment and dropped off the day before and wasn't able to get car until the next day. They say they got busy, so I believe appointment didn't make a big difference.

Read full review

N
NO_WAZE_OUT NO_WAZE_OUT
Reviews 1
2020-10-25 22:52

Came here yesterday at 11am for an oil change Nick...

Came here yesterday at 11am for an oil change Nick Salazar assisted me in getting the service order process he had quoted me a time frame of 2hrs when the car would be ready he also asked me if was gonna stay on-site I said yes I waited patiently in the lobby 2.5 hours past and my car wasn't done I ...

Read full review

C
Carlo Rivera
Reviews 1
2020-10-24 21:39

There are 4 Honda dealers around my area ... I was...

There are 4 Honda dealers around my area ... I was shopping for a Civic Si w/ navi 2013 sedan ... I ended up closing my deal with them ... their price is very competitive ... people are nice ... I'm well treated here ... do your homework before getting your Honda car ... other dealers might rip you ...

Read full review

B
Bill Xiong
Reviews 1
2020-10-22 15:02

9/22/2018: 8:14am . I don t recommend using the sh...

9/22/2018: 8:14am . I don t recommend using the shuttle bus if u need to change ur oil or leave your car there for hours. There was 3 of us, he took the other 2 Home and I asked him if I can go change real quick, he hesitated first then ok, then on our route he keeps asking me the same damn question...

Read full review

J
Jawad Jalal
Reviews 1
2020-10-22 00:46

I brought my car because the Apple car play USB wa...

I brought my car because the Apple car play USB wasn't working and they said they are going to " diagnosed" the car. After 6 hours, they called and said your car is fixed. I came and as soon as I connected my phone, it was still not working. The guy that was helping me Bill told me they diagnosed th...

Read full review

P
Pacheco
Reviews 1
2020-10-19 01:20

Visiting family here in Sacramento and we realized...

Visiting family here in Sacramento and we realized we needed an oil change. We called them and were able to use the Express Services lane and we're even given the online coupon price even though we hadn't printed it out. They changed the oil, two filters and rotated our tires and we were in the road...

Read full review

L
Lena Karimi
Reviews 1
2020-10-16 13:45

Hello, yesterday I went to honda for maintenance a...

Hello, yesterday I went to honda for maintenance and oil change one of the lady, arrange the for maintenance she was very rude, I told her hello Maam this my car key, she got my key and she didn t respond to me she was very raise, I don t wana go there ever never.

Read full review

V
Vanessa Marie
Reviews 1
2020-10-13 20:09

I called Mel Rapton Honda and spoke to Kevin in th...

I called Mel Rapton Honda and spoke to Kevin in the Service Department. They provided a free inspection of my vehicle when I suspected that a previous auto body shop had incorrectly installed my catalytic converter. Kevin was also kind enough to have the Honda mechanic write a detailed report explai...

Read full review

M
Malik Bayanzay
Reviews 1
2020-10-13 10:32

I went in because I got an advertisement on IG tha...

I went in because I got an advertisement on IG that they were offering a Honda civic at $209/month with $995 due at signing. I screenshotted this advertisement. This offer was not on their website tho. I went in and asked about the advertisement and the salesman Jerry (Jatinder) said yea it was avai...

Read full review

E
Esteban Baul
Reviews 1
2020-10-09 07:16

I had brought my 08 Accord on Wed (9/26) because I...

I had brought my 08 Accord on Wed (9/26) because I was having issues with my sunroof. I paid $140 and was told that it was computer issue. I then had to return Monday (Oct 1) because the issue was still happening. At first Mike (service advisor) told me that they looked at it again and that it was s...

Read full review

B
Brandon Murphy
Reviews 1
2020-10-08 21:21

In all my 10 years of experience with being servic...

In all my 10 years of experience with being serviced at Honda/ Acura, never have I had oil stains left behind. Especially on cloth! The service was otherwise good as I'd expect. The picture (black spots) i was hoping it was just water at first from the wash, but unfortunately not. The other spots (s...

Read full review

S
S V
Reviews 1
2020-10-06 09:19

Lairs Lairs Lairs, never ever, the worst customer ...

Lairs Lairs Lairs, never ever, the worst customer service. I picked Honda Pilot Touring (full loaded) I was agree with the monthly payment. In the end they wanted to give me EX-L instead Touring for the same price and told me that they don t have option to give me the Touring because bla-bla-bla (no...

Read full review

W
Will Corpuz
Reviews 1
2020-09-23 18:16

This place has always gave me above and beyond ser...

This place has always gave me above and beyond service. Very professional, clean, and friendly. I've been taking my car here for about 10 years. They give you a card for free golf balls to hit at the course next door, has WiFi and cubicles to study, kids play area, free popcorn and drinks. Thanks Me...

Read full review

G
gus flores
Reviews 1
2020-09-17 20:17

Last Feb. 2012 I purchased a car from here, I stil...

Last Feb. 2012 I purchased a car from here, I still do not have my CA plates. Spoke with the woman in charge of that dept. and she said she would take care of it. Well here we are about five phone calls to the same person and a year later still no plates. I have purchased two cars from Mel Rapton, o...

Read full review

S
Sacramento Community Choir
Reviews 1
2020-09-17 06:20

I wish I never bought a car from this place. They ...

I wish I never bought a car from this place. They are HORRIBLE! I ll definitely be writing a formal complaint letter to whoever is in charge at this location. I m not looking for a general manager, I m looking for his boss. This place has been completely untrustworthy. I wouldn t recommend this plac...

Read full review

S
Simar Gill
Reviews 1
2020-09-13 00:46

Save some time and come to Mel Rapton First! I was...

Save some time and come to Mel Rapton First! I wasted a bunch of time going to other dealerships that were dishonest and didn't honor their prices (Autonation Roseville). I worked with Peter Lewis it was a very quick and easy process. He listened to what I wanted and beat other dealership prices and...

Read full review

C
Christy Taylor
Reviews 1
2020-09-07 03:59

Brought our new (to us) Odyssey in for an oil chan...

Brought our new (to us) Odyssey in for an oil change and inspection. They checked it in & found a fix for a seat recall so we agreed to have that taken care of as well. They were quick, efficient, and friendly - even calling me the next day to make sure my visit had met my expectations.

Read full review

W
Wayne Bruno
Reviews 1
2020-09-06 21:58

This Honda dealer is a joke... From the sales peop...

This Honda dealer is a joke... From the sales people to financing.... I wish I could give less than 1 star... The employees at this location are rude and argumentative.... Eric Jensen in financing was the worst. We sincerely hope that you do not do business with this place...

Read full review

F
French Vanilla
Reviews 1
2020-08-28 10:47

I love the team at this Honda! Everybody there is ...

I love the team at this Honda! Everybody there is so wonderful to interact with and they really care about you. If you need a car I would recommend going over there and speaking with Sam or Tim, they are both outstanding gentlemen and will hook you up with a great deal you can t resist!

Read full review

C
Christopher Steele
Reviews 1
2020-08-20 18:22

Tried to get an oil change today and 1st off didn ...

Tried to get an oil change today and 1st off didn t know they didn t have service open today for oil changes that is not clear any where so I wasted my time driving over there. 2nd they have police flags up on their building which I find to be extremely insensitive considering the times we are in. ...

Read full review

S
Stephanie M
Reviews 1
2020-08-19 13:30

This is a ZERO stars experience. Please look elsew...

This is a ZERO stars experience. Please look elsewhere for car maintenance. We took in the car for a walk in service because they refused to take appointments. When we got there, they told us it would be "about an hour and a half". 3 hours go by with no update, we have work at 3pm. 2pm rolls by, sti...

Read full review

T
Tareq Brejawi
Reviews 1
2020-08-18 11:46

It is not new I have never gone to change the oil ...

It is not new I have never gone to change the oil .. You can not change because there is a piece must be changed .. And I can not change your oil .. I went to another place and changed oil four times and did not get anything for his car and I walked more than 10 thousand miles did not get anything T...

Read full review

C
Clay Watermann
Reviews 1
2020-08-16 12:59

I have been going to Mel Rapton for 20 years with ...

I have been going to Mel Rapton for 20 years with much satisfaction. Lately its service has deteriorated, however. One rep at the oil change section would virtually brush aside any other question I had, showing no interest at all. Another day I would drop my car for an early morning appointment and ...

Read full review

C
Cristina Cruz Navarro
Reviews 1
2020-08-16 08:19

I have come into this dealership for 2 different r...

I have come into this dealership for 2 different reasons, one to buy car parts and the other time to buy a car. I have to say that those were 2 different experiences.

The folks in the parts and service department are great and very helpful. However , the car salespeople and car selection is medio...

Read full review

J
Jill M
Reviews 1
2020-08-13 23:38

I only come to Mel Rapton, even for little things ...

I only come to Mel Rapton, even for little things like getting air in my tires They go above and beyond, especially Mike in the service department he s awesome gets everything done effectively and takes the time to explain what s going on with my car! Very appreciative of everyone there.

Read full review

C
carol howard
Reviews 1
2020-08-13 03:05

I have been to many Honda Service Departments, and...

I have been to many Honda Service Departments, and I must say that Mel Rapton far surpasses them all. My service writer was very professional and friendly. I was in and out in less time than estimated. The waiting lounge far exceeded my expectations.

Read full review

W
Wael Ibrahim
Reviews 1
2020-08-09 11:02

Don t go there, don t believe a word they say not ...

Don t go there, don t believe a word they say not even one word!! Don t work with Rudy in internet department. They don t care. Go to Roseville Honda. Way better inventory and pricing. I try to buy new Honda from the internet department from Rudy but what I got from them was bunch of lies!!! Sacrame...

Read full review

T
Toccara Willis
Reviews 1
2020-08-03 07:00

Best service ever. I've purchased 2 cars here and ...

Best service ever. I've purchased 2 cars here and trust only the Mel Rapton service team for major issues. For years, their customer service has been great. They recently were able to fit me in last minute , on my only Saturday off for the month for service the NEEDED to be done asap. That was aweso...

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn