Mailbox Shop

Mailbox Shop is a family business owned by the Picciotti family that started as a hobby in 1997 and now operates a full-time online store for mailboxes. They specialize in hand-painted and custom graphic boxes, offering a wide selection of USPS-approved mailboxes for homes. The business is located in Medford, New Jersey, and serves customers worldwide through their website.

The Picciotti family states that they have the best hand-painted and custom graphic boxes in southern New Jersey and on the World Wide Web. They offer a wide variety of styles including Bobi round mailboxes, Imperial series, and wall mount residential mailboxes. Their goal is to provide the perfect finishing touch to your home with a mailbox that matches your style.

Customers can order mailboxes directly through the Mailbox Shop website at medfordmailboxshop.com. The ordering process is described as simple and seamless by reviewers, allowing users to browse categories and add items to their cart. Once an order is placed, the company handles the shipping and delivery to the customer's door.

Shipping rates vary based on the weight of the order, ranging from $12 for orders totaling 1-5 lbs to $60 for orders over 31 lbs. The company ships solely via UPS Standard Ground and notes that some items are drop-shipped directly from the manufacturer to the customer. They mention that living near their Medford location might result in a nominal shipping fee for some items.

If a product is defective and the customer notifies the company within seven days of the invoice date, they will replace it for free. After seven days, the manufacturer's warranty process must be followed instead. All returns require a packing slip and a Return Authorization Number to be issued.

The company has a 4 out of 5 Trustburn rating based on 9 reviews, with a mix of 3, 4, and 5-star ratings. Reviewers frequently praise the ease of navigating the website, the simplicity of the ordering process, and the speed of delivery. Many customers also highlight the excellent customer service and the high quality of the mailboxes they received.

The business can be reached by telephone at 609-654-7885 or via fax at 609-953-7609. They are open from 8 AM to 10 PM EST, seven days a week. Customers are also encouraged to use the contact form on the website to submit questions or comments.

The Picciotti family mentions that they enjoy fishing and plan to bring in their three daughters to run the business eventually. They describe the venture as having grown from a hobby into a full-fledged business putting the finishing touch on homes all over the world. The team includes Doris and Robert Picciotti who are dedicated to providing the finest mailboxes available.

Some reviewers note that the website was easy to navigate and the ordering process was simple, leading to a positive experience. Others mentioned that the customer service was excellent and they helped choose the perfect mailbox. The mailboxes arrived on time and in perfect condition according to multiple customers.

The company offers a wide selection of mailboxes including special items like Philadelphia Eagles mailboxes and American Flag mailboxes on weekly specials. They also provide installation plans and accessories such as brass numbers and lockable inserts. The site includes buying guides for various brands like Keystone and Salsbury to help customers make informed decisions.

The Picciotti family states that they make no money on shipping fees and pass along the costs charged by UPS directly to the customer. They emphasize that drop-shipping is a necessary part of their business to keep costs down and maintain a vast inventory of models. This approach allows them to offer a wide variety of shapes, sizes, and colors from many manufacturers.

The company is an authorized dealer for more manufacturers than most anyone anywhere, ensuring they can offer a diverse range of options. They stock items from brands such as Imperial, Special Lite, Mayne, and Whitehall among others. Their goal is to provide the perfect finishing touch for homes globally through their extensive catalog.

The business has been operating since 1997, starting as a hobby and evolving into a full-time job. They have grown significantly over the years, expanding their online presence and product range. The Picciotti family continues to manage the business with a focus on customer satisfaction and quality products.

The Picciotti family emphasizes that they will do their best to accommodate customers who do not find exactly what they are looking for. They encourage visitors to contact them if they need specific mailboxes or have unique requirements. Their commitment to customer service is evident in their responsive communication and willingness to help.

Mailbox Shop is located at 107 Skeet Rd, Medford Lakes, New Jersey.