Med-Care Products, INC

Med-Care Products, INC is a veterinary product distributor that sells surgical supplies, IV items, and cremation urns through its website, medcareproducts.com. The business operates out of Beachwood, Ohio, and serves veterinary practices and medical needs. It is known for offering a wide range of products including Elizabethan collars, endotracheal tubes, and various types of syringes from brands like Nipro and Exel.

The company offers a transparent pricing model where all prices are visible without needing to log in or create an account. Customers can see different pricing schedules for items ordered individually versus in a box or pack, with the price automatically adjusting based on volume. The business also provides occasional specials that can be entered at checkout using specific codes.

To place an order, customers do not need an account for their first purchase, though having an account number is recommended for future orders to avoid creating multiple accounts. The ordering process is described as straightforward and user-friendly, with out-of-stock items placed on back-order status until they arrive. Customers can contact the team via phone or email if they need assistance during the process.

The business ships from its location at 23945 Mercantile Road Unit H in Beachwood, Ohio, and can be reached at the local number 216.541.8400 or the toll-free line 800.433.4550. Business hours are Monday through Thursday from 9:00 am to 5:00 pm, and Friday from 9:00 am to 2:00 pm. A fax number of 216.541.1071 is also available for communication.

The company's history began as a distributor of medical products to nursing homes before expanding into veterinary supplies. The founder started with a courier/delivery service after a career-ending hand injury in a punch press, eventually moving up to manage the company. This evolution led to the creation of the veterinary product distribution line that the business is known for today.

The Trustburn rating is 4 out of 5 stars based on 12 reviews, with a mix of 5-star, 4-star, and 3-star ratings. The reviews range from November 2023 back to January 2022, showing consistent positive feedback over time. Most reviewers express high satisfaction with the quality and service, though some gave 3 stars while still recommending the business.

The website states that return postage is not paid for unless the wrong item was sent or the item arrived damaged. Customers can contact the business by phone or email to discuss any issues with their orders. The company emphasizes fairness in its pricing and policies, avoiding hidden fees or different schedules for different customers.

The business offers a variety of surgical instruments, including suture needles, staplers, and surgical glue, alongside sterile and non-sterile exam gloves. They also stock cremation urns from brands like Lenox and UrnConcern, made from materials such as solid brass, aluminum alloy, and polished marble. These diverse product lines cater to both veterinary and general medical needs.

The company provides a wide range of syringes, including O-ring syringes, insulin syringes, and brands like Swift and Dynarex. They also offer surgical drapes, instrument wraps, and various types of gauze squares and tape for casting. The variety ensures that customers can find specific items needed for their medical or veterinary practices.

The business maintains a consistent approach to customer service, with a team that is described as always ready to assist. The website is designed to be quick and simple, with no hidden account requirements for initial orders. The company's philosophy of fairness extends to its pricing and return policies, making it accessible for all customers.

The company's history includes a transition from a nursing home distributor to a veterinary product specialist. The founder's background in a meat packing plant and lighting manufacturing influenced the business's growth and product focus. This unique history contributes to the company's identity and its commitment to providing quality medical supplies.

The business operates with a clear understanding of its target audience, which includes veterinary practices and individuals needing medical supplies. The website is designed to be intuitive, with a straightforward ordering process that does not require an account for the first purchase. The customer service team is trained to be responsive and helpful, ensuring a smooth experience for all customers.

The official website of Med-Care Products, INC is medcareproducts.com.

Med-Care Products, INC has official profiles on Facebook.