Customers' feedback is mixed based on the two available reviews; the more recent reviewer praised the team's punctuality, thorough inspection, professionalism, and fair pricing, while the older reviewer left a 1-star rating with minimal detail, indicating an overall average rating of 3 out of 5.
What is Mclean Painting?
McLean Painting is a painting service provider based in Melbourne, Australia, offering residential and commercial painting solutions. The company was established in 2003 by Joel McLean, who began his career in 1994. They focus on thorough preparation, careful workmanship, and delivering a finish that lasts for both homes and businesses.
Where is McLean Painting located and which areas do they serve?
The business operates out of 4/251 Riversdale Road, Hawthorn East, and services clients across Melbourne and surrounding suburbs. Their team has extensive experience working in eastern suburbs areas like Hawthorn, Glen Iris, Camberwell, Canterbury, and Malvern.
What is the current rating and review history for this business?
According to the Trustburn listing, the business holds a rating of 3 out of 5 stars based on 2 reviews. One review received a 5-star rating, while the other received a 1-star rating, showing a split in customer satisfaction.
What specific feedback have reviewers given about the service?
One reviewer praised Joel for his punctuality, thorough inspection, and meticulous notes during the initial quote process. However, the same reviewer noted a minor delay in receiving the quote document, though it was addressed promptly upon follow-up.
What is the initial process for a new client?
The business explicitly states that every project begins with a conversation to establish a clear scope and shared expectations. They emphasize that they assess surfaces, explain preparation, and discuss paints suited to the property before painting begins.
Who leads the team and what is their background?
Joel McLean, the leader of the team, started his painting career in 1994 and established his own company in 2003. He brings decades of experience to guide how the team approaches each project from surface assessment to final review.
What specific painting services does the company offer?
The company offers specialized services including residential painting, commercial painting, interior painting, and exterior painting. They also handle new builds, renovations, repaints, feature walls, and large-scale development projects.
What types of properties do they have experience working with?
The team has extensive experience working with period residences featuring original features, renovated family homes, and contemporary properties with precise architectural detailing. They tailor their approach to the specific requirements of each property type.
How does the company approach material selection and advice?
The business highlights that they provide informed advice and select paints and finishes accordingly based on practical knowledge of materials and weather exposure. They take time to understand the unique requirements of each project to ensure a lasting result.
What core values guide their workmanship?
The company values clear communication, respect for surroundings, and care with details that bring completed spaces together. They aim to deliver a consistent result throughout the home or commercial space while respecting the property's architecture.
Who are their typical clients and what do they offer?
The website mentions they work with a wide range of clients including homeowners, builders, architects, developers, and commercial clients. They provide tailored solutions for everything from single rooms to complete home transformations.
What is the company's overall goal for their clients?
The company emphasizes that they give equal attention to the finished result and the experience along the way. They strive to turn ordinary spaces into extraordinary ones through exceptional painting services.
How can I contact Mclean Painting?
You can reach Mclean Painting by phone at 0408676390.
What is the official website of Mclean Painting?
The official website of Mclean Painting is mcleanpainting.com.au.
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