The service fell short of expectations. The booking process was cumbersome, and communication was lacking. The vehicle arrived later than scheduled, which added to the frustration. Overall, the experience was not as smooth or reliable as anticipated.
What reviewers say about Maxi cab service
What does Maxi cab service do?
Maxi Cab Service is a Melbourne-based taxi company operating 24/7, providing airport transfers, point-to-point journeys, and group transportation for individuals, families, and business travellers.
What are the most common complaints about Maxi cab service?
Customers commonly complain about unreliable service, late vehicle arrivals, a cumbersome booking process, poor communication, and slow customer-support responses.
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Unreliable service. 😒 I booked a ride ahead of time, but the driver was late and I ended up missing my appointment. Communication could have been better. it took too long to get a response from customer support. I expected a smooth experience but was left disappointed. Not recommended.
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Maxi Cab Service is a Melbourne-based taxi company that operates 24/7, providing airport transfers and group transportation for individuals, families, and business travellers. The company offers a fleet that includes sedans, XUVs, maxi cabs, and luxury Mercedes Sprinter vans, and provides bookings for up to more than 40 passengers. Services include Melbourne Airport pickups and drop-offs, return journeys, and point-to-point transfers across Melbourne and surrounding suburbs. Customers can book online or request a fixed-price quote through the company's website, and the company accepts online payment.
- Website
- maxicabservice.com.au
- Phone
- 0483 027 583
- Categories
- Transportation/trucking/railroad