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Average ratingExcellent
5.0/ 5

Based on 11 reviews

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Questions about Marble Cleaning Products

Based on 11 reviews, listing data and website checks · updated today

What is Marble Cleaning Products?

Marble Cleaning Products is a retailer and manufacturer of cleaning and restoration solutions for natural stone, grout, and tile surfaces, operating since 1955. They sell products like marble cleaners, polishes, sealers, and refinishing kits, as well as granite cleaners and grout restorers. The company serves customers across the United States and Canada and has been in business for over 71 years.

What specific products and tools does the company offer for stone care?

The business specializes in providing specialized formulations for natural stone and tile, including heavy-duty degreasers and advanced penetrating sealers like Grout Guard Protector. They also offer durable tools such as aluminum telescopic poles and precision grout brushes to make hard-to-reach cleaning tasks easier. Their goal is to bridge the gap between commercial-grade restoration and everyday home maintenance.

How can a first-time customer get started with their restoration kits?

Homeowners looking to restore marble, granite, and grout can use their DIY all-inclusive restoration kits, which take the guesswork out of stone care. The kits arrive with everything needed to achieve professional-grade results economically without a service bill. New users can follow the Stone Care Guide or watch how-to videos for step-by-step instructions.

What are the shipping costs and policies for orders?

The company offers a free shipping policy on all orders above $25.00, though this does not apply to Hawaii, Alaska, or international orders. Orders below $25.00 are charged a flat rate shipping fee of $10.00. All orders are processed and shipped within two days of receipt.

How quickly are orders processed and shipped?

The business has a 98+% positive track record of shipping orders received by 2:00 P.M. EST the same day. They pride themselves on same-day shipping for domestic orders. This policy applies to orders received within the USA, excluding Hawaii and Alaska.

How can customers contact the business for support or orders?

Customers can reach the team by calling 1-800-617-1779 or 401-782-0777, or by emailing info@marblecleaningproducts.com. The physical address for mail is 5 Hazelton Ln, West Kingston, RI, 02892, US. They accept Visa, Mastercard, Discover, Amex, and PayPal.

What does the recent Trustburn rating split indicate about customer satisfaction?

The Trustburn rating is 5 out of 5 from 11 reviews, all posted on March 20, 2024. Reviewers consistently praise the high-gloss finish, ease of use, and professional-grade results achieved with products like the Marble Gloss Restorer and Grout Guard Restorer. Some users also highlight the helpful phone support and odorless formulas.

What specific restoration scenarios have customers successfully solved?

A user accidentally ruined their bathroom's marble tile surround with vinegar and used a blend of Marble Polish & Protector and Marble Gloss Restorer to erase the marks. Another reviewer treated 350 square feet of grout in their kitchen and hallway, noting the restorer left no residue. These stories highlight the effectiveness of their specialized cleaning blends.

What external news sources and publications have featured this business?

The company was featured in Martha Stewart Living in October 2008, where two products were singled out for restoring grout without harsh bleach or stiff brushes. They also appear in the Washington Post as a source for stone care information. Their products are described as pH-neutral and safe on marble, granite, quartz, travertine, and limestone.

Where is the company located and how long has it been operating?

The business is located in West Kingston, RI, and has been serving customers across the U.S. and Canada for over 71 years since 1955. They are a team of stone care specialists who manufacture and sell marble, granite, and grout care products. Their mission is to provide professional-grade solutions for both newly installed countertops and heavily soiled tile.

What safety features and formulations are used in their products?

The company's pH-neutral formula is safe on marble, granite, quartz, travertine, and limestone, preventing etching or dulling that standard commercial chemicals might cause. They emphasize that their products are engineered specifically for natural stone and tile. The gloss restorer is noted for being easy to use and getting the job done right.

What educational resources are available to help customers choose the right product?

The business offers a Stone Care Guide and how-to videos, including a marble refinishing walkthrough and grout restoration guide. They provide expert guidance to help customers properly maintain and protect their investments. The gloss restorer is highlighted as a bestseller that helps achieve a better than new shine.

How long has the company been in business and how many customers have they served?

The company has served over 100,000 customers and is featured in Martha Stewart Living. They have been in business for 71 years, starting in 1955. Their products are designed to be user-friendly, quick, and easy to use, with an economical cost that saves money compared to service bills.

What is the official website of Marble Cleaning Products?

The official website of Marble Cleaning Products is marble-cleaning-products.com.

Is Marble Cleaning Products on social media?

Marble Cleaning Products has official profiles on Facebook, Instagram, Youtube.

AI-generated from reviews on this page. Verify anything important with the company directly.

Larry Risko
Reviews 1

The Gloss Restorer from Marble & Granite Care Products delivered outstanding results on my White Calacatta Marble table in West Kingston. I achieved a high-gloss finish by simply rinsing the product off with paper towels, a sponge, and plenty of water. I also appreciated the helpful support I received during our phone call—it made a real difference!

Per O. Hoel
Reviews 1

I was thrilled with the guidance I received from the team at Marble & Granite Care Products in West Kingston. After accidentally ruining my bathroom’s marble tile surround with vinegar, I feared the dull, etched spots would never come back to life. I tried their recommended method using a blend of Marble Polish & Protector and Marble Gloss Restorer. Just by hand-buffing the area, I managed to erase the marks with surprising ease. The turnaround was fantastic, and the results were even better than I had hoped!

Colleen Gordon
Reviews 1

I am really happy with the results from Marble & Granite Care Products. This cleaner completely removed the etching and rings from my countertops, making them look brand new again. The solution is very easy to use and gets the job done right. Thanks for the great quality!

Mick Swanborough
Reviews 1

Spot on! I double-checked my email after our text exchange and saw that the package had just arrived. By 5:30 PM, I was already working on those dull marble tiles that needed some love, along with a few other areas I initially thought were fine. The results speak for themselves—the finish is absolutely stunning, giving my stone a "better than new" shine. I was expecting it to be a lot more labor-intensive, but it was surprisingly straightforward. Thank you for the excellent product and your personal touch in helping me out. Highly recommend!

Ted Barnham
Reviews 1

I wasn’t sure if Marble & Granite Care Products was worth the investment or if their items would just be another set of overpriced chemicals. After buying the grout restorer, protector, floor brush, and restoration kit from Marble Cleaning Products, I’m thoroughly impressed. I treated about 350 square feet of grout in my kitchen, hallway, and foyer. The restorer did an excellent job, leaving no residue and cleaning up smoothly. The included brush was a game-changer; I initially thought I already had something similar at home, but this specialized tool significantly reduced the effort required. It’s great that they have a demo video on their site now, as it really highlights how useful that brush is for getting the job done right.

Deborah Lazar
Reviews 1

I was incredibly impressed by the grout restorer and sealer from Marble Cleaning Products. Applying it to my ceramic kitchen counters was a breeze, and the results spoke for themselves. Unlike previous attempts with other brands that left me exhausted for mediocre outcomes, this solution delivered professional-grade results with minimal effort. My counters now look fresh, as if they were installed just a few weeks ago instead of fourteen years ago. I’m also loving the NeutraClean—it works wonders. Great job from your team in West Kingston!

Admin
Reviews 1

I’m thrilled with the final look of my floors and wanted to share some photos to show how well Marble & Granite Care Products work. I built my house five years ago and brought travertine all the way from Florida, knowing full well that contractors in my area of North Carolina didn’t really know how to handle stone finishing. I’ve always dreamed of a polished finish but settled for the matte look for years. After putting in about 20 hours of work, I finally achieved that glossy surface I’d been picturing. The floor is incredibly smooth—almost like walking on jelly—and it stays that way even after cleaning and sealing with your solutions. I’ll definitely be leaving a glowing review on Amazon, since that’s where I found your great products. Thanks for being such a reliable expert in this field.

Fredhead
Reviews 1

Five stars for this top-tier sealant from Marble & Granite Care Products! It’s fantastic that the formula is virtually odorless, making it a breeze to wipe onto tiles. But the true standout feature is the water repellency. After the recommended 36-hour cure time, the grout lines stay perfectly light-colored and don’t darken when wet. Highly effective restoration solution!

Stephanie Brewer
Reviews 1

I had to share how thrilled I am with the results! I used your grout cleaner and sealer on my kitchen floor, and the outcome was fantastic. The products are truly top-notch. I treated the grout back in November, and three months later, it still looks just as pristine as the day I applied them. It is such a relief to find a brand that actually delivers on its promises. I originally found Marble & Granite Care Products after reading about them in the Washington Post, and I’m so glad I did.

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About Marble Cleaning Products

Marble Cleaning Products is a retailer and manufacturer of cleaning and restoration solutions for natural stone, grout, and tile surfaces. The company offers products such as marble cleaners, polishes, sealers, and refinishing kits, as well as granite cleaners, sealers, and maintenance kits. It also provides grout sealers, grout cleaners and restorers, and tile cleaning systems. The business serves customers across the United States and Canada and has been operating for over 71 years.

Address
5 Hazelton Ln, West Kingston, RI, 02892, US
Categories
Retail