Maple Grove Cycling

I purchased a bike rack SARIS 03/26/2021. It was indicated to me that it will take 2 weeks to arrive. Called on 4/15 and I was told a shipment was getting to the store following week. Called on 04/22 and I was told that it would arrive on 5/3. I called on 05/7 to be informed that the new date was now 5/23. The response for the delay sums up to: " you purchase from us but we are just the middle man and we can't commit to deliver the product" . However they were quick to offer a more expensive option that was readily available in the store.

We bought a bike and did maintenance with them up to this point. Suffice to say that we will never do business with them anymore. I prefer drive a little longer than go thru something like this again.

The employees were friendly and helpful. The store was very clean and well organized. It was also very well stocked. I found exactly what I was looking for plus a few things that I didn't know I wanted! Overall a very good experience.

Extremely helpful, nice, and knowledgeable staff. I found a quality part here that I couldn't find on the internet. Bought a couple other things to support a local business. Not the cheapest, but in this case that's a good sign resulting in quality parts and a great staff. I'll be back.

Excellent service and help at Maple Grove Cycle!! They aren t trying to sell you parts you don t need on two different occasions I have brought my bike in with trip computer problems, and they solved the issue on the spot with no charge! I wish there were more businesses like this!

5 star service, they will keep you and your bike on the road.

I have never had a bad experience at Maple Grove Cycling, with my most recent service that ended up taking less than a week when I was being told upwards of 12 weeks by other shops I will never go to another bike shop. The staff are super helpful and knowledgeable

Bad experience turned around!!!! My wife and I purchased 2 new trek bikes from Jeff at Maple Grove Cycle. They had mine in stock but they had to order her s. I was told it would take 2-3 days for it to come from Wisconsin. Long story short, after talking to 3 different people over the next two weeks I finally received the bike. When I picked up the bike, Gus the store manager helped me and I mentioned my experience. He apologized for the experience and offered to make it up to me. He gave me a works tune up on my old bike ($129 value) and gave me a discount on a new rim I needed for my old bike. When I brought my old bike in, Doug walked me through what they would do for the works tune up and any additional repairs needed. I would definitely recommend them. Plus, the new bikes come with annual tune ups for the life of the bike .

We walked in to the shop and had no clue what to look for. Dan was patient and extremely helpful. He listened to us and helped us identify the bikes that would work best for us in our situation - and didn't try to sell us bikes that we didn't need.

Awesome service both on the sales and service individuals we worked with. They were honest and I'm happy we were able to buy one bike for my daughter, but I had to go to another place for mine simply because of the size I needed wasn't available.

Stopped by on a very busy day to have them look at the gears on my bike. They took my bike right in and said they would look at it. If it was a quick fix they would fix it. If not I would have to leave it. They adjusted the gears and I was on my way in less than 10 minutes. Great Service!