The products offered by Manks are of excellent quality. I am truly impressed with the level of craftsmanship and attention to detail. The furniture I purchased from Manks has transformed my living space into a stylish and cozy oasis. The customer service was also top-notch, with the staff being knowledgeable and helpful. I would highly recommend Manks to anyone looking for high-quality furniture and home accessories.
Questions about Manks
What is Manks?
Manks is a furniture and lighting retailer established in 1996, specializing in Scandinavian Modern Design. It operates a 5000 sqft showroom located in a retro 1970s industrial building in Wong Chuk Hang, Hong Kong. The business promotes a Scandinavian way of life where beauty meets functionality, offering iconic brand name design furniture, lighting, antiques, and lifestyle products.
Where is Manks located and how can visitors get there?
The business is situated in a retro 1970s industrial building at 18/F Heung Wah Industrial Building, 46 Heung Yip Road, Wong Chuk Hang. Visitors can reach it by taking the South Island Line from Admiralty, which is a 5-minute or 2 MTR stops journey away. This location places the store in a specific area that may appeal to those seeking a unique shopping environment.
What are Manks' trading hours?
Manks operates with specific trading hours: Monday to Saturday from 10am to 7pm, and Sunday and public holidays from 12pm to 6pm. These hours are clearly stated on their website and should be noted by potential customers planning a visit.
How does Manks handle payments and what methods are accepted?
The company accepts payments via STRIPE, which processes Visa, MasterCard, American Express, AliPay, and WeChat Pay. For CUP payments, the charge is immediate upon order placement, while other methods are debited only after the order is accepted and dispatched. This system adheres to international security standards set by the Payment Card Industry.
What are the pricing and shipping terms for orders?
Pricing on the website is shown in Hong Kong Dollars (HKD) and includes shipping to any location within Hong Kong for orders with a minimum value of HK$5000. Purchases below this threshold are subject to a delivery charge calculated during checkout, while international orders require direct contact for pricing.
How does Manks finalize the contract for an order?
A contract is completed only when Manks sends an email confirming the goods have been dispatched. The confirmation email lists the specific goods included in the contract, ensuring clarity on what the customer receives. Until this dispatch confirmation is sent, the order remains in a pending acceptance state.
How can customers contact Manks for support?
Customers can reach Manks by phone at +852 2522 2115 or by email at [email protected]. These contact details are provided on the website for customer service inquiries and order support.
What do reviewers say they like most about Manks?
Reviewers consistently praise the exceptional quality, craftsmanship, and attention to detail of the furniture. Many customers highlight the knowledgeable and helpful customer service team, as well as the fast and efficient delivery processes that ensure items arrive in perfect condition.
What specific product categories does Manks offer?
Manks offers a wide variety of products including furniture, lighting, tableware, gifts, decorative items, and healthy living products. They also stock antiques and the latest arrivals, catering to diverse home decor needs.
How does the ordering and dispatch process work?
The ordering process involves selecting items, proceeding to checkout where shipping costs are calculated if the order is under HK$5000, and then completing payment. Once the order is accepted and dispatched, a confirmation email is sent to finalize the transaction.
What technology and platforms does Manks use for its online store?
Manks uses Lightspeed as its e-commerce platform, powering the online store and integrating with STRIPE for payment processing. This technology stack supports their operations in managing inventory and transactions efficiently.
Who is Manks' target customer base?
The business targets anyone looking for high-quality, stylish, and well-made furniture and home accessories. It suits customers who appreciate Scandinavian design and are willing to meet the minimum order threshold for free shipping within Hong Kong.
What is the official website of Manks?
The official website of Manks is manks.com.
How is Manks rated on Trustburn?
On Trustburn, Manks has a rating of 4.1 out of 5 based on 9 reviews.
Is Manks on social media?
Manks has official profiles on Facebook.
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I love shopping at Manks! The variety of products is amazing and the quality is top-notch. 😍 The customer service team is always friendly and helpful, making the shopping experience even better. I recently purchased a beautiful dining table and I couldn't be happier with my choice. The delivery was quick and the table was in perfect condition. Manks truly offers a great selection of furniture and home accessories. Highly recommended! 👍
I recently redecorated my living room and decided to purchase new furniture from Manks. I'm extremely pleased with my decision. The furniture is stylish and well-made, and it has added a touch of sophistication to my space. The ordering process was easy, and the items arrived on time and in perfect condition. I would definitely recommend Manks for anyone looking for high-quality furniture that will elevate their home decor.
I'm extremely pleased with the products I purchased from Manks. They offer a wide selection of high-quality furniture and home accessories. The customer service team was helpful and responsive, making the shopping experience enjoyable. I recently bought a sofa and coffee table from Manks, and they have completely transformed my living room. The delivery was prompt and the furniture was well-packaged. I highly recommend Manks for anyone looking to upgrade their home decor!
Manks provides exceptional quality furniture and home decor options. The attention to detail in their designs is remarkable and the durability of their products is impressive. The customer service team is also knowledgeable and friendly, making the shopping experience a breeze. I recently purchased a sofa from Manks and it has become the highlight of my living room. The delivery was fast and efficient. I can't recommend Manks enough!
I recently purchased some items from the Manks website and I am extremely satisfied with my purchase. The items were delivered promptly and in perfect condition. The quality of the products is outstanding and they look even better in person than on the website. The customer service was also excellent, with quick and helpful responses to my inquiries. I would highly recommend Manks to anyone in need of stylish and high-quality furniture and home decor.
I recently discovered Manks and I'm so glad I did! 😃 The products they offer are exceptional, with unique designs that can't be found elsewhere. The customer service is outstanding, with prompt and helpful responses to all inquiries. I recently purchased a beautiful armchair from Manks and it has become my favorite spot in the house. The delivery was quick and the chair was in perfect condition. I can't recommend Manks enough!
Manks has a fantastic range of furniture and home accessories. The quality of their products is always exceptional and the customer service is top-notch. I recently purchased a dining table and chairs set, and I couldn't be happier with my purchase. The items were delivered promptly and in perfect condition. Manks is definitely my go-to store for all my home decor needs!
I can't express enough how much I love shopping at Manks! 😊 The products they offer are not only of excellent quality but also beautifully designed. I recently purchased a gorgeous lamp for my bedroom and it has completely transformed the ambiance of the room. The customer service team at Manks is also exceptional, always ready to assist with any inquiries. I highly recommend Manks to anyone looking for stylish and high-quality home decor!
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- Website
- manks.com
- Phone
- 85225222115
- info@manks.com
- Address
- 46 Heung Yip Rd
- Categories
- Furniture